John Lewis Bergerac Bookcase, Alsace

Terms and conditions

• If you decided to cancel your made-to-order product for any reason, it is unlikely that we could sell it to another customer at full selling price. We'll therefore charge a cancellation fee of 20% of the order price.
• Our usual refund policy does not apply to made-to-order products, which cannot be returned or exchanged unless faulty.
• Neither of the above conditions affect your statutory rights when goods are faulty, or not as described.