If you’re not completely happy with your item, return it to us for FREE via:
Royal Mail Use our online returns form to tell us about the product you want to return.
John Lewis shops Take the product and your despatch note to the appropriate department in any of our shops.
Exceptions apply; see returns and refunds information
John Lewis heeled shoe, rounded toe, black/pewter.
In a versatile colour to match evening dresses or smart trousers the black suede covered heel has crisscross detailing for a touch of winter elegance.