Buying a freezer

A freezer is one of the most important appliances in your home, influencing your eating habits and ensuring optimum taste and food hygiene. The information below will give you some general points to consider when choosing a new one.

What type?
Freezer features
Energy and the environment
Delivery, recycling and disposal
Installation
Fridge freezers
John Lewis Partner quotes
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What type?

The first point to consider is the amount of freezing capacity you will need and therefore whether to buy an upright or chest freezer. Chest freezers are usually installed in a garage or utility room because of their size and their top opening lids, and work best for large households wanting to freeze food in bulk. Upright freezers are much narrower than chest freezers and can normally be situated with the rest of your kitchen appliances.

It's worth remembering that the necessary location for a chest freezer may not be that convenient in terms of kitchen adjacency and that although they sometimes contain a number of wire baskets, they have no internal shelves, so making it trickier to divide the space up into sections for different types of food. Most people will therefore opt for an upright freezer, and the size you choose will obviously depend on the size of your household and whether you'll do a lot of fresh food freezing or just need it for day to day convenience.

If you require extra freezing space or space is at a premium, you may want consider a small and compact mini freezer.

An integrated freezer has a front panel that matches the rest of your kitchen units, so when the door is closed, the freezer will be completely hidden.

Upright freezer Chest freezer Mini freezer Integrated freezer
View our upright freezers   View our chest freezers   View our mini freezers   View our integrated freezers
A good choice if you want to organise frozen food and are able to keep your freezer in the kitchen.   Ideal for freezing food in bulk.   For that extra bit of freezing space.   Add uniformity to your kitchen.
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Freezer features

Fast freeze
All freezers have a fast freeze option to use when freezing freshly prepared or recently purchased food. This can be used to prevent the temperature in the freezer rising when warmer items are introduced into it, and to preserve the quality of the food. Some advanced models will have automatic fast freeze which cuts in if the temperature in the freezer becomes too warm, and turns off again when food is safely frozen.

Frost free
Frost free freezers enable fast freezing in all compartments so no defrosting is necessary. As food freezes, no ice crystals are formed inside, which ensures better taste and nutritional content too.

Temperature
All freezers have a built-in thermometer so you can keep an eye on the temperature, but top of the range models will have this on the outside rather than inside.

Shelves and fixtures
Upright freezers are fitted with a set of shelves incorporating the evaporator tubes which create freezing conditions. Food is stored either directly on a shelf with a flap at the front to help it stay put, or in wire or bin-type drawers mounted on the shelves. The solid bin-type 'buckets' generally make a freezer a little more expensive, but they help retain cold air when the freezer door is open and so help reduce running costs because the compressor motor doesn't have to work so hard to keep a constant temperature.

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Energy and the environment

All freezers receive an energy efficiency grading ranging from A - G, with A being the most efficient. Standardised tests, monitored by Trading Standards, are carried out by manufacturers, who are responsible for grading their appliances.

We also quote annual running costs; this is calculated by multiplying the number of kW used by the average national cost of electricity + VAT, but please bear in mind these costs may vary according to how much you pay for your local electricity supply.

You'll often find that the more expensive the appliance, the better the running costs because energy-saving features such as thicker insulation, automatic door closing or 'door open' audible alerts will be included.

Please remember that in your home energy consumption may vary from the figure quoted, owing to factors such as how well stocked the appliance is, its location and how well ventilated it is. Make sure your freezer stays airtight by keeping door seals clean.

All refrigeration appliances stocked by John Lewis are free of CFCs (chlorofluorocarbons, potentially damaging to the ozone layer), and many are also free of HFCs (hydrofluorocarbons, which may have an effect on global warming).

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Delivery, recycling and disposal

If you live within the delivery area of a John Lewis shop (you can check your postcode on the specific product page), your new appliance will be delivered by one of our vans. You will also be able to arrange for collection and recycling of your old appliance (at a cost of £9) so that we can dispose of it safely. Disposal must be booked and paid for when you place your order, and we can only remove the old appliance if it has been disconnected. Once your old appliance has been removed, it is deemed of no value and we will be unable to return it to you.

Alternatively, you can take your old appliance to a local recycling centre to be recycled free of charge (visit www.recycle-more.co.uk to find you nearest site).

If you live outside a delivery area, then your new appliance will be delivered by one of our couriers who are unable to collect, so you will need to take your old appliance to a local recycling centre.

Installation

If you're putting your freezer underneath a worktop, you must normally allow a gap of 25mm at the top, back and sides of the appliance so that the warm air produced by the condenser can be properly ventilated. Lack of ventilation will cause the compressor to work harder, resulting in faster frost build-up. (This does not apply to built-in appliances.) Please ensure you measure the space available and access areas before ordering.

When installing your new freezer, keep it upright at all times and allow at least 6 hours for the gases inside to settle before switching on. It is best left overnight to reach the correct temperature before being loaded with food.

Note: manufacturers do not recommend you keep a freezer in the garage or any other outbuilding, as it may have to use much more energy. Most models require a minimum ambient temperature of 10°C (50°F) to operate efficiently. If the outside temperature is any lower, the freezer will struggle to keep your food chilled – it may even start to defrost. If it does break down, the appliance may not be covered by the guarantee.

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Fridge freezers

A fridge freezer is the ideal solution if you're short of floor space but have height to spare, and need more freezing capacity than the ice box provided by a conventional fridge. Decide on the fridge and freezer capacities you need as the combination of these varies - all types are available but not all will have independent controls. Those that do mean that you're not relying on the fridge thermostat to also control the compressor for both appliances. There are also some models with a 0ºC compartment in the fridge which is particularly useful for the safe storage of chilled ready meals.

Large American style fridge freezers are becoming increasingly fashionable, because of both their huge capacities and dynamic styling. They are tall and normally configured side by side with doors opening in opposite directions from the centre. They're frost free and may have several cool zones at different temperatures. The freezer section usually has ice and chilled water dispensers but the appliance must of course be plumbed in within one metre of a water supply. Do bear in mind the sheer size of the evaporator in these large appliances will create a slightly higher level of background noise.

Click here for the fridges buying guide for more information

Fridge freezer

View our fridge freezers

The ideal solution if you're short of space but want substantial freezing capacity.

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John Lewis Partner quotes

"Ambient operating temperatures for refrigerated appliances make a difference to how hard the machine has to work to keep food at the right temperature. We really don’t recommend that you buy a frost-free freezer and keep it in a garage because it will use much more energy. Chest freezers are a better option for that environment because they’re double insulated."
Chris, Large Electrical Partner, John Lewis Newcastle
   
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