Help with your shopping - just ask any of our staff.
No need to carry heavy shopping - you can collect all your purchases at the end of your visit from our customer Collections Point on the Ground floor, near Haberdashery.
Free standard delivery - to all mainland UK addresses on all orders over £30 (£3 standard delivery fee on all orders under £30).
Telephone shopping - Typetalk/Text Direct is available. Please ring 18001 + 020 7629 7711.
Accessible toilets - on the Fourth floor next to the Coffee Shop and Nursery furniture.
Accessible fitting rooms - in all Fashions and Menswear.
Wheelchairs for loan - to check availability please ring in advance, or on the day of your visit ask a member of staff for more details.
Hearing loops - please ask any of our staff for details about mobile hearing loops.
Wide access lifts to all floors.
Large print or audio tape. Please ask our staff if you need literature in alternative formats and we will do our best to provide it.
For help or more information, please ask any member of staff, or contact:
Customer Services Manaager
John Lewis
Oxford Street
London W1A 1EX
Telephone 020 7629 7711
Textphone 18001 + 020 7629 7711 (via Typetalk)
Fax 020 7514 5319
Send us an email