Amazon Kindle Fire HDX Tablet, Qualcomm Snapdragon, Fire OS, 7", 16GB, Black

Product information

The powerful Kindle Fire HDX goes beyond with incredible technology to give you an amazing handheld experience. It features an astoundingly high resolution HDX display, fast quad-core processor and your very own technology support expert just a tap away with the Mayday button. And it's all packed within a 7-inch tablet that weighs little more than 300g and with a battery life of up to a whopping 17 hours for unbelievable portability.

Packed with technology
The amazing HDX display on Kindle Fire HDX combines a high 339 PPI pixel density with 100% sRGB colour accuracy to give you lifelike, crisp images that look just like the photographer or videographer intended. It also employs dynamic image contrast to automatically optimise the colour of each pixel based on the amount of light in your surroundings to make things easier to see in bright light.
Fire HDX is powered by a lightning fast 2.2GHz quad-core Snapdragon 800 processor, providing 3 times the processing power of the previous generation Kindle Fire HD. Combined with 2GB of RAM, you'll enjoy faster app launches, faster website loading times, smoother multi-tasking and better overall performance.
Kindle Fire HDX also features an Adreno 330 graphics processor to help you enjoy the latest games, MIMO Wi-Fi for a fast, uninterrupted connection to your wireless router and Dolby Digital Plus to help craft a world-class audio experience for your music, movies and games.

Help is just a tap away with Mayday
The new Mayday button on Kindle Fire HDX will use the internet to connect you to an Amazon expert who can guide you through any problems you're having. Mayday is available 24/7, 365 days a year, for free and Amazon aim to respond to all calls within 15 seconds. You'll be able to see an Amazon Tech advisor on your screen, but they won't be able to see you.

Fire OS 3.0 Mojito
Kindle Fires run on Amazon's exclusive 'Fire' operating system. Fire OS uses Google Android and customises it to give you the fastest access to your favourite apps and Amazon services. Fire OS's home screen prioritises the apps and content you've used most recently to make them easily accessible in Carousel or Grid views. You can also swipe from app to app thanks to the side-swipe feature, which will flick between your open apps without having to navigate to the home screen.
Fire OS includes support for printing directly from you Fire and accessibility tools such as Screen Reader, Explore By Touch and Screen Magnifier to help you get the most out of your Kindle Fire HDX. It also comes with a variety of apps, including enhanced e-mail and Amazon's ultra-fast Silk web browser, which can help give you a browsing experience customised for your needs, whether it's in text only 'Reading Mode' or helping you access your favourite content in as few taps as possible.

Perfect for the entire family
Kindle Fire HDX comes with plenty of apps adults to enjoy, however, it's also ideal for kids. Kindle FreeTime is a service designed to help parents look after their child's tablet experience and give them peace of mind. You can create a profile for each of your children and choose which content they have access to, giving them a kid-friendly design and access only to content you're allowing them to see. You can also set daily limits on how long they can use their Kindle Fire HDX for, or restrict certain categories, like games, while leaving unlimited reading time. It's also light enough for a child to hold comfortably and features a durable display, so you can let your child play without worry.

Books, movies, music and more
As well as apps and games, available from the Amazon Appstore, Kindle Fire HDX provides access to some of the best consumable content available, through service like the Kindle store for eBooks, Audible for Audiobooks, LOVEFiLM for movie streaming and Amazon MP3 for music.

Battery life Information How long the battery lasts for (and if applicable) until it needs recharging
Up to 11 hours mixed use, 17 hours when reading
Bluetooth Enabled Information Wireless way of transferring data between electronic devices over short distances
Yes - 4.0
Computer Support Helpline Information We offer access to a 90 day helpline when you buy a new laptop or desktop computer from John Lewis. The service is available for a period of 90 days from the date you make your purchase.
Free 90 day computer support
H186 x W128 x D9.0 mm
Ethernet Port Information Allows a connection to a router via a cable (available separately).
Graphics card Information Generate the images you see on your computer screen
Qualcomm Adreno 330
Graphics card type Information A dedicated graphics card enables you to run advanced programmes such as games or design packages more smoothly. Computers without graphics cards run these programmes through their processors.
Hard drive Information Stores files and programmes. A portion of this may already be consumed by pre-installed data.
Headphone socket
Location Services
Memory (RAM) Information Random Access Memory (RAM) allows your computer to multitask.
Memory Card Slots Information A memory card slot allows you to transfer photos and files directly from a memory card.
Model name / number
Kindle Fire HDX B00CTVTJ4Q
NFC enabled Information Devices with NFC can be tapped together to establish a wireless connection for sending or streaming files and other data
Operating system Information Determines the interface you see on screen and the types of programmes you can run.
Fire OS 3.0 (based on Android 4.2.2)
Pixels Per Inch (PPI) Information The resolution of an image within a certain space. The more pixels per inch, the higher the detail on the screen.
323 PPI
Ports Information Ports used to connect other devices, for example USB to connect peripherals or HDMI to connect to a high definition display.
Micro USB
Processor Information The processor (also called CPU) is the "brain" of your computer and enables programmes to run.
Quad-core Qualcomm Snapdragon 800
Processor speed Information Determines how quickly programmes run. Processors with 'Turbo Boost' can enhance their performance to deal with more demanding tasks.
Screen finish Information A matte screen is easier to view in bright light. Gloss screens can provide more vivid colours.
Screen Resolution Information Picture quality defined by the number of individual dots (pixels) used to create an image. The higher the number of pixels, the higher the image quality.
1920 x 1200 pixels
Screen size Information Measured diagonally.
Screen Type
Multi-touch display with 100% sRGB colour accuracy, max brightness over 400 nits, Dynamic Image Contrast, reduced glare, and advanced polarizing filter
Accelerometer, gyroscope
SIM Card Type Information The size of SIM card required
Wi-Fi Only
Integrated stereo speakers with Dolby Digital Plus audio engine
Touch Screen
Voice Recognition
Webcam (front-facing) Information Used for making video calls
1.2 MP HD still and video camera
Webcam (rear-facing) Information A camera on the back of the device, typically used for taking photos and videos.
Wireless Display Information Allows wireless data streaming to a WiDi-enabled TV.
Wireless networking
Wi-Fi- 802.11a/b/g/n


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Q & As

Amazon Kindle Fire HDX Tablet, Qualcomm Snapdragon, Fire OS, 7", 16GB, Black 4.5 5 4 4
Kindle fire hdx great Excellent product, bought for my daughter, I have an ipad and see limited difference for less than half the price. 13 May 2014
Good device; limited applications When I went to John Lewis I was unsure whether to buy a Kindle or a more general small tablet device, such as the iPad Mini. I knew that the main application would be as an e-reader but also wanted to be able to use other applications, such as email and mobile banking. The iPad Mini was very attractive as I already have other Apple devices. In the end I decided on the Kindle to avoid putting all my eggs in the Apple basket. In this I was helped by the advice of a JL partner, that the Kindle would synchronize with all popular email, calendar and contacts services. Now, after a few weeks of use, I am very happy with the device itself. It has a fast processor, a very clear screen and enough memory to avoid delays in buffering etc. Reading e-books is particularly good; text is excellent, illumination is clear, and images can be expanded intuitively. Email access is OK. Web browsing is mostly OK; the problem is that the Silk browser is not compatible with some sites, and the Kindle can't play Flash - or download any app to enable this. The real problems lie in two areas: 1. I can find no way to synchronize calendar and contacts with my mainstream services or to import contacts in bulk (I.e. not as individual vcf files). 2. Apps can be downloaded only from the Amazon site. As Amazon is US based, it does not offer (as far as I can see) the UK specific apps that Apple does, such as mobile banking, rail companies and BT/O2 wifi connection. This means that I have to use the full screen websites, which is just about doable on a 7 inch screen. Oddly enough, Amazon does offer BBC iPlayer apps to download. So, overall this is a great Kindle reader, an OK email and web browser, but not really good enough as a full function mobile device. Fortunately, the main reason I bought it was to be a Kindle, and I have the iPhone as a superb mobile device. 06 May 2014
Probably the best The HDX is versatile in its entirety. As with anything new it takes a short, repeat short, time to get used to the HDX. The keyboard and predictive text is simple to use and follow. Access to Amazon apps is a delight and very good value. Downloads work well or can be deleted very simply. I should not say this but I am now using the HDX more than my desktop computer. E-MAIL is a joy to send and receive. Why did I not think of the HDX first? (wish I had) 29 April 2014
Excellent product This product was very useful for both my self and my seven year old. Who Uses it to do her school home work and reading 04 March 2014
1-4 of 4


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