B&W C5 In-Ear Headphones

Product information

The Bowers & Wilkins C5 noise-isolating in-ear headphones will bring you amazingly natural acoustics, and fit so comfortably and securely that you’ll hardly be aware you’re wearing them.

Key benefits:

  • The C5 ensures comfort and quality of fit with the introduction of the proprietary Secure Loop design, an ingenious innovation where a cushioned loop fixes quickly and comfortably in the inner ridge of your ear. This, together with the tungsten balanced design, holds the C5 in place for improved sound, and also makes it ideal for use on the move and during exercise.
  • Make and receive calls in the middle of listening to your tunes thanks to the C5’s Apple-approved cable which comes with its own remote control and microphone. This allows you to control your music effortlessly, and switch seamlessly between listening to music and making calls too.
  • When it comes to in-ear headphones, nothing messes with your listening enjoyment more than a loose, unreliable fit. The C5's inner casing is weighted with Tungsten, ensuring they are balanced towards the ear, not away from it. So the in-ear headphones will stay securely inside your ears throughout even the bumpiest bus ride.
  • The C5 is a mixture of long-held acoustic principles and technological advances, key among which is the Micro Porous Filter. This acts as a diffuser, enabling the C5 to deliver pristine, natural audio, while also providing a more spacious performance than previously possible from in-ear headphones.
  • A Micro Porous Filter gives the sound a chance to breathe thanks to hundreds of microscopic steel balls which act as a sonic diffuser, opening up the sound and making music feel remarkably rich and expansive.
  • The C5’s snug fit and stunningly realistic sound means you can forget the rest of the world and lose yourself in music. At the same time, these in-ear headphones let in just enough ambient noise to allow you to retain your sense of place. Perfect for listening to music when you’re out and about.
  • Brand
    Bowers & Wilkins
    Cable length
    3.5mm jack plug
    Eligible for International Delivery
    Folding Information These headphones are perfect for music lovers who spend a lot of time travelling around. When not in use, these models can be folded up and stored safely, ideal for packing away.
    Model name / number
    Sound Isolation Information Either flexible rubber sphere-like tips which slot nicely into your ear canal providing a seal, or cupped designs which surround and seal your ear from the outside world, they effectively eliminating ambient sounds, and trap your music in your ear
    Weight Information Unpackaged weight


Click & collect

Free Click & Collect from John Lewis and Waitrose shops for collection tomorrow from 2pm
338 participating John Lewis and Waitrose shops

Standard delivery


Next or named day delivery


Next or named morning delivery


International delivery available

  • Europe (Non EU) - £7.50
  • Europe (EU) - £7.50
  • Rest of World - £25.00
Provided by JL Delivery Ltd - more about international delivery
From  £7.50

Collect+ from a local shop from tomorrow - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops


We want you to be happy with your purchase. If you're not, just return the products to us or to one of our shops. Unless faulty, we'd like this to be within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Depending on the type of product, you can make free returns via our shops, Royal Mail (or courier collection for large or heavy items), Collect+ or via MyHermes.

Find out more about returning products

Q & As

B&W C5 In-Ear Headphones 4.2 5 23 23
Poor lifespan The sound quality of this product is the best so far, of all in-earphones I have owned. I have however had to replace them many times over the few years. One problem is that, there is no way to test the sound quality of these products prior to purchasing them. As a result I have found myself sticking with the product I was already familiar with. The most recent time of returning them I had to send the product back to the manufacturer; they could not resolve the issue so replaced them. I am now outside of the warranty period and have found myself without a pair of earphones again. I have not owned the most recent pair of earphones for more than a year. 16 August 2014
Not so premium... I originally purchased these on the back of the quality the B&W brand offers (I own a Zeppelin) and the raving reviews these were getting. Newly purchased, the quality of sound is amazing and the loop provides a great fit (I travel on the London Tube and these are great for the pushing and shoving faced during rush hour). That's where the quality of the product ends. Over the past 3 and a bit years I have gone through multiple pairs: 1st pair - lost sound in one of the ear buds - replacement given (got to love Peter Jones) 2nd pair - the wire in the cable started fraying (even though the outer casing was fine) - replacement given 3rd pair - the wire in the cable started fraying (even though the outer casing was fine) - as this pair was outside of 2 years from my original purchase, no longer under warranty even though they are just over 12 months old - no replacement given On top of this, the case provided is small and tight. I would recommend using a generic headphone case instead as it will probably give better protection to the cable and connection. Overall, what could be a great premium product is really a let down. 27 June 2014
Great sound, uncomfortable fit. I bought these, because I wanted a high quality set of in ear headphones. The sound is fantastic, but I quickly found the in ear loop uncomfortable after wearing them for twenty minutes. I wanted to change the ear bud size, but the fitted pair felt so flimsy I was worried about taking them off and tearing them in the process. The noise isolation is also very good, but you do get the sound of the cable brushing against clothes. I appreciate the fit is subjective, for me it just didn't work out. JL were very good at accepting my return and refunding my money. I now have a pair of Bose mie2i which for my requirements, is a far better pair of headphones. 19 June 2014
Good but... The C5, when new, are a delight but after two years of using this product I have to admit that I'm quite disappointed by b&w. I went through three pairs of C5, brand new, within those two years. After about a year the quality of the sound deteriorates, it starts to break or rattle, making it a real pain to enjoy your music. The two-year guarantee that came with the product was very useful. Nevertheless, the C5 sounds great as long as it works. 24 April 2014
Spot On Excellent fit, sound quality and build quality. The cable is long enough to connect to an iPod in your pocket for running. The remote on the vine does volume, mute, skip forward and backwards. These are well worth the money. Even when running, they stay in-result! 10 April 2014
Fantastic sound These are excellent, the sound from them is amazing and they are good at blocking out background noise. 28 March 2014
Great sound let down by poor build quality Fantastic sound from these buds. I had the Klipsch x10s before these, and rate the B+W better for sound and they fit my ears better too. The mic jack on these headphones is very long and if you have your device in your trouser pocket then you'll be putting stress on the joint when you walk and even more so when you sit. I had to return my first pair (under warranty) because of this. A few months in with my second pair and the connection on the right ear bud is slightly loose, which means that I get random static through the right ear occasionally. I have taken really good care of these buds and this definitely isn't a 'wear & tear' issue. My friend also has these buds and has experienced the same problem with the mic jack, having to return them under warranty. I love B+W and have many of their products, and am really disappointed by these buds. Sadly my 2 year warranty is now up, so I can't return my second pair and I'll be looking at other brands. 11 January 2014
Truly excellent headphones Wanted to replace my lost Senheisers which were good but having read the reviews from music experts decided to spend even more and go for these. The sound is exceptional to my untrained ear. And the fit is excellent with just the phones in my ear - I can't work out how to fit the loop so will have to call B&W - I probably look odd on the train but ho hum...Emeli Sande was singing to me on the way to work this morning and the phones are so well fitting that I didn't hear the ticket inspector coming! Amazing, you won't be disappointed 23 April 2013
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