Balance Me Cleanse and Smooth Face Balm, 125ml

Product information

Balance Me's soothing, brightening and calming Cleanse and Smooth Face Balm is perfect for dry, mature and sensitive skin types that may be showing signs of redness or look tired and dull.

Anti-oxidant rich Arctic cloudberry, gentle Roman chamomile and skin-brightening red mandarin smooth away daily grime and make-up leaving skin soft, radiant and calmly clean. Gently polishing oatmeal sloughs away dead skin cells and encourages cell renewal while shea and cocoa butters, softening rosehip, camellia, kukui nut and virgin coconut oils, rich in essential fatty acids, vitamins and lipids provide a layer of skin-boosting goodness which benefits both young and more mature skins.

Balance Me's bespoke blend of English camomile and red mandarin essential oils give this cleanser a heavenly aroma as well as calming the skin.

How to use: warm a small amount of balm in clean hands and smooth over your face and neck, gently massaging the balm with your finger tips in circular movements, allowing the oats to polish the skin for at least 30 seconds. Apply warm water and continue massaging for a further 30 seconds. Close eyes and wipe carefully over lids and eye lashes, avoiding direct contact with eyes. Wet a face cloth/muslin cloth with warm water and remove the balm residue from your skin. Pat the skin dry and apply your daily moisturiser.

Balance Me recommend this balm for normal to dry/sensitive skins but it also works very effectively on all skin types.

Ingredients: Prunus amygdalus dulcis (sweet almond) oil, Colloidal oatmeal, Cera alba (unrefined beeswax), Mangifera indica (mango) seed butter, Butyrospermum parkii (shea) butter***, Theobroma cacao (cocoa) butter, Polyglyceryl-4 caprate, Oleic/Linoleic/Linolenic polyglycerides, Hydroxystearic/Linolenic/Oleic polyglycerides, Rubus chamaemorus (cloudberry) seed extract, Cocos nucifera (virgin coconut) oil***, Aleurites moluccana (kukui) oil, Rosa canina (rosehip) fruit oil, Camellia oleifera (camellia) oil, Citrus reticulata (mandarin red)*, Litsea cubeba (litsea may chang)*, Citrus aurantium amara (petitgrain)*, Anthemis nobilis (Roman chamomile)*, Cananga odorata (ylang ylang)*, Coriandrum sativum (coriander)*, Tocopherol (vitamin E), Rosmarinus officinalis (rosemary) extract, Limonene**, Linalool**, Citral

*natural pure essential oil, **naturally occurring in essential oils, ***certified organic ingredient


Beauty Feature
Balance Me
Eligible for International Delivery
Skin Type
Unit Price
£16 per 100ml

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  • Click & collect

    Click & collect from John Lewis and Waitrose shops tomorrow from 2pm
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  • Collect+

    Collect + from a local shop from Friday, postcode exclusions apply
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  • UK delivery

    Standard delivery within 5 working days
    Named or Saturday UK delivery
    Named day UK delivery pre-10.30am
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  • International delivery not available


We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 5 out of 5 by 3 reviewers.
Rated 5 out of 5 by Unbeatable This ticks every box - smells great, feels great, rinses off easily, removes all make up and grime, nice packaging. I could go on singing its praises as it really is fabulous and I have tried every cleanser on the market!! 07 May 2014
Rated 5 out of 5 by Wonderful cleanser I've tried many different cleansers over the years and this is the best I've found. Removes all my make up, doesn't sting the eyes at all, leaves skin soft and smooth, smells heavenly and I think is amazing value considering its quality. Will definitely be buying more of the Balance Me products. 09 August 2013
Rated 5 out of 5 by Brilliant I have been plagued with open pores on my cheeks and nose for many years and nothing at all was any help. The day I bought my usual magazine with a sample of this product literally changed everything and my face has improved immensely. Only a small amount is needed on a damp face and the result is a clear and fresh clean complexion which gets better all the time. An amazing product that is also very gentle for sensitive skin such as mine. 30 November 2012
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5 in stock