Bose® QuietComfort® Noise Cancelling® QC20 Acoustic In-Ear Headphones for Android, Blackberry and Windows

Product information

QC20s are the first in-ear noise cancelling headphones from Bose. They give you more control over how you listen than ever before, in all kinds of environments. Block the outside world with full-on noise reduction and enjoy a more relaxing commute. Or, choose Aware mode and let some sound in - all while keeping your headphones on and your music alive with lifelike Bose sound.

Key benefits:

  • With QC20 headphones you'll enjoy lifelike, digital sound quality that stands out from the noise around you along with the freedom of an in-ear headphone. StayHear+ tips physically block some noise while Acoustic Noise Cancelling technology electronically reduces most of what's left. It's just you and your music, even in noisy situations.

  • There are moments when you may not want to be so cut off from your surroundings. Crossing a city street for example or waiting for airport announcements. This is where Aware mode comes in. Instead of removing your headphones, just press a button, and you're back in touch with the sounds around you, while your music keeps playing, and you still benefit from some noise cancellation.

  • TriPort technology and Active EQ combine to give your music a depth and balance that keep your daily soundtrack fresh and alive. The subtle details shine too.

  • StayHear+ tips create a soft, secure fit with no need to force them into your ears. The cone shape spreads contact evenly across the ear for maximum comfort, and forms a gentle seal that contributes to the headphones' full-spectrum noise reduction.

  • Controls are all at your fingertips. Use the slider switch on the control module to turn noise cancelling on and off. The inline remote/microphone houses Aware mode and call answer/end buttons. The 2-button remote(QC20 model) is designed for your Android, BlackBerry or Windows phone.

  • The built-in lithium-ion battery charges in just 2 hours with the included USB cable, and delivers up to 16 hours playing time per charge. A battery indicator light displays power status. And, even if the battery dies your music still plays.

  • When not in use, simply store your headphones and cables in the included carrying case.

Please note: This product contains magnets which can be harmful to pacemaker wearers.

Accessories Included
USB cable, carry case, clothing clip, control module, 3x ear tips (S, M, L)
Cable length
Model name / number
Bose QC20
Power Supply
Li-ion battery
Sound Isolation Information Either flexible rubber sphere-like tips which slot nicely into your ear canal providing a seal, or cupped designs which surround and seal your ear from the outside world, they effectively eliminating ambient sounds, and trap your music in your ear
Weight Information Unpackaged weight


Click & collect

Click & collect from John Lewis or Waitrose shops tomorrow from 2pm
375 participating John Lewis and Waitrose shops

Collect + from a local shop from tomorrow - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

Standard delivery in 5 working days


Named or Saturday UK delivery


Named day UK delivery pre-10.30am


International delivery available

  • Europe (Non EU) - £7.50
  • Europe (EU) - £7.50
  • Rest of World - £10.00
  • Australia - £10.00
Provided by JL Delivery Ltd - more about international delivery


We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 4.8 out of 5 by 6 reviewers.
Rated 5 out of 5 by Husband thrilled! Bought as a Christmas gift for my husband - he loves them. If I was allowed to use them, i'd love them too! As usual great service and advice from John Lewis - thank you. 28 January 2015
Rated 5 out of 5 by noise cancelling headphones Owned them all including top of the range Sony. These are the best you'll get. Full isolation is dangerous in a car or walking the street. Keep for public transport or body swerving loved one's choice of soaps without having to leave the room. Funny little plastic butterfly wings are unobtrusive when fitted and do a surprisingly good job at keeping them in your ear without having to screw them halfway into your brain 11 September 2014
Rated 4 out of 5 by Excellent and battery life surprisingly good +s These headphones work very well at reducing ambient sound, even if not listening to anything (they create a sort of "white noise") I have been impressed by the battery life (I sometimes fall asleep with them on) but I chose them because they will operate as simple headphones even if the battery is flat. -s I have quite small ears so don't find them as comfortable as some other earphones I have. They are not attractive at all to look at - it is as if they have tried to make them as visually unappealing as possible 29 July 2014
Rated 5 out of 5 by Great ear phones I was after a good pair of noise cancelling/isolating headphones. I looked at a few and finally went for these ones. I use them daily on my way to work on dlr, tube etc and it performs brilliantly cutting out the noise ( i'd say upto 80%). I do not find the position of the battery unit a problem. I actually find it useful to have it near the jack as it sits neatly next to phone in the pocket. I am not an audio expert so cant say how it stacks up against other high end headphones. I have been very pleased with the purchase and would recommend to anyone looking for a good noise cancelling headphone. John Lewis service excellent as usual. -Sripada 24 June 2014
Rated 5 out of 5 by Better than I hoped I can't believe these are so good at what they do! I used them on a plane and all that background noise just disappeared. The bit that goes in your ear is really soft, and there are 3 different sizes supplied, so really comfy, too. 13 June 2014
Rated 5 out of 5 by Great Product I was bought these as a birthday present and I can honestly say they are excellent. I do long commutes from Cheshire and London and back and I needed a product that blocks out the inane conversations about sales figures and turnover you are forced to listen to on such journeys. These ear phone do that job perfectly and for me are worth there weight in gold. They fit nicely, the aware mode is good, and the battery life is first class. Also I use them to listen to music when writing documents in an open office and there is no sound bleed to disturb my colleges unlike some cheap white earphones I could mention. Thank you Bose for the piece and quite.... 11 June 2014
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Additional services

  • 2 year guarantee included

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