BT 4500 Big Button Digital Cordless Telephone and Answering Machine with Nuisance Call Control, Single DECT

Product information

The BT 4500 Big Button Telephone is a practical solution designed to aid sight, hearing and dexterity impaired people. It features large, responsive buttons to make dialling, a large 1.8" full graphic display to make reading the screen easy and has been tested to provide clearer sound. It is also compatible with hearing aids, so you'll be able to comfortably hear calls through your hearing aid.

Key Features:

  • Call Control allows you to choose which calls you answer and which calls are sent straight to the answer machine. For example, you can block all International and Withheld numbers, cutting out a large proportion of unwanted sales calls. You can also block up to 10 specific numbers to stop any particular nuisances from contacting you too.

  • A 'Do not disturb' function prevents your phone from ringing or lighting up in times when you need some peace and quiet.

  • Visual Voicemail will give you a list of who's called you and allow you to choose which voicemail message you want to listen to first, so you can prioritise the most important messages.

  • The large 1.8" full graphic display enables you to instantly view how many voice messages, missed calls or text messages you have, and makes it easy for you to find the number you want from your phonebook. A blue backlight makes it easy to read, even at night.

  • A hands-free speaker mean you can share a conversation with other people in the room or use your hands for something else as you talk.

Please Note: In order to use Call Control, text messaging and visual voicemail features you must be subscribed to a Caller Display Service from your network provider. Charge may apply.

Answering machine
Phone and answering machine
Caller ID display Information See name and number of who's calling (there may be a charge for this service)
Caller memory Information Stores popular numbers so you can retrieve them easily
100 name and number directory
Base Station: H53 x W110 x D172mm. Handset: H180 x W61.3 x D40.2mm
1.8" LCD display
Eligible for International Delivery
GAP compatible Information Use more than one phone from the same base station: e.g. have one phone in the hallway, another in the bedroom
Last number redials Information Lists the previous numbers so you can redial them very quickly
Maximum range Information How far away from its base the phone will pick up a signal (normally 300m outdoors)
Maximum Standby Time Information The time the phone can be left off the charger (when not in use) before needing a recharge
160 hours
Maximum Talk Time Information How long you can use the cordless phone for, once it’s been fully charged
13 hours
Message Recording Time Information How many minutes' worth of messages can be recorded
60 mins.
Model name / number
BT 4500 Single
Phone set
Ringtones Information Choice of ringtones: polyphonic tones have a greater range of tone for better sound quality; with MP3 ringtones you can use music as a ringtone, such as a favourite song
10 polyphonic and 5 standard
SMS capable Information Send text messages from your phone to another SMS-capable phone
Wall Mountable
Base Station: 202g. Handset: 142g


Click & collect

. from John Lewis or Waitrose shops. FREE on orders over £30, £2 if you spend less. Collect Thursday from 2pm
369 participating John Lewis and Waitrose shops

Collect + from a local shop from Thursday - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

Standard delivery in 5 working days


Named or Saturday UK delivery


Named day UK delivery pre-10.30am


International delivery not available

We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.


Find out more about returning products

Q & As

Rated 4.3 out of 5 by 16 reviewers.
Rated 5 out of 5 by big buttons I have been promising myself one of these type phones for a long time, so I took the plunge and ordered one online and I could not be more pleased with my purchase. Delivery was also brilliant as it was delivered the next day. 21 July 2015
Rated 4 out of 5 by Useful phone I bought this for my mother who is 90. I had to change settings for her as instructions were a little complicated for her to read (especially with poor eyesight) and understand . The answer machine is very good - no longer need to pay for 1571 but it took me a while to work out how to alter the number of rings before the machine kicks in. Now she is used to it being cordless she is very happy with her new phone. 17 July 2015
Rated 4 out of 5 by Solid phone This is an easy to handle phone. The handset feels very comfortable and the sound is good. I'm afraid the cable length is impractical - why the great big long length to the power plug and the ridiculously short cable for the phone plug? The sooner someone designs a wireless base as well as handset, the better. 26 June 2015
Rated 5 out of 5 by Excellent product Really easy to set up and clear to use. Big buttons and amplify button ideal for elderly users. 17 June 2015
Rated 5 out of 5 by Brilliant phone Am really pleased with this phone. Good value - £9.00 cheaper than at BT or Argos. Have blocked International calls - 5 were intercepted in the first few days and there have been none since. I'm not very technically minded but even I was able to set it up - instructions were good and you can do a bit at a time. Sound very good. Answerphone, phone book and battery life good. Can't fault this phone. 29 May 2015
Rated 5 out of 5 by Improved communications Very pleased with product. Easy to use and has made life easier for us as have not had cordless before. 01 April 2015
Rated 2 out of 5 by Intermittent caller display I decided to purchase this as it had such good reviews. Unfortunately caller display only worked intermittently so I returned it for a replacement. This had the same issue so I returned for a refund. I always use BT phones and have never had this problem before and have now purchased a much cheaper option (BT concerto, 2 pack for about £22). This has been fine, caller display seems to work ok however no hands free. John Lewis excellent customer service as always. 12 February 2015
Rated 4 out of 5 by Fits the bill Good purchase for my elderly mother who has little use in her fingers. Easy to use and good battery life so far. 19 November 2014
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Additional services

  • 2 year guarantee included

More than 10 in stock