BT Baby Monitor 250
First baby on the way - With so much advice about temperatures and safety, the ability to remotely monitor room temperature sealed the deal for me.
Unfortunately after 3 days of testing in different locations and times of day with two other thermometers as control measures, this unit measures consistently in excess of 2 degrees above the other thermometers, which in the unit warning bands, means always ignoring the 'too warm' indicator and taking no action until red 'too hot' flags up. For me this is going to create no comfort about reliability.
Their product manual states the unit operates in a tolerance of approximately -/+ 1 degree, technically I suppose 2 degrees would sit in the 'approximately' tolerance range. All a bit slopey shouldered? Why include a function if you can't deliver it usefully?
Buy it if you don't care about the temperature function, or are willing to trust mentally subtracting 2 degrees from whatever it says, and hoping that it is consistently inaccurate for this to become the accurate measure.
Frustrating. From a name I trusted for quality.
05 March 2014
Good for landfill
After 13 months we experienced the widely-reported LCD failure problem in the handset, meaning that you can no longer read the temperature properly.
After 16 months, the handset would no longer charge up owing to a fault in the base charger. Again, this is another widely reported problem with this monitor.
If you are looking to buy this as you think it is BT branded and therefore should be a high-quality item, you will be disappointed. It is poorly made and designed to only last as long as the 12 month warranty (with many apparently failing before then).
No item should have such obsolescence built in to it. Do not waste your money on this item which will only be good for landfill (not even charity or freecycling) after 12 months.
29 December 2013
The display on our first one failed within a few months. We returned for a refund (JL replaced without quibble as expected) and the second one did the exact same thing a few months later. I'm not bothering to return again as I'm sure it will do the same. Our friends have one with the same issue.
The battery life, as others have said, is awful. i thought it may be the batteries so replaced with decent rechargeables. We nearly never remove it from the base but I have done so tonight and the battery warning came on within 15 minutes, prompting me to finally write this review. As someone else has said, the temperature reads high so it's not reliable as a thermometer. All in all, fairly useless unless you just want a basic monitor, with good sound quality, that is permanently left plugged in
14 December 2013
Our little boy is 4 months now so we have been using this for a while.
The range on it is great and the sound quality is fantastic. We can hear him breathing through it and it's on the wall next to his cot.
The music options are good. We have found one that seems to settle him well so it's on repeat.
I would highly recommend this monitor. The reason I have given it a 4 star instead of 5 is because of the battery life. The battery hold is poor, you can have it on for a few hours before it needs charging. It's not a major problem because we just move the charge base to where we are in the house.
10 December 2013
Good while it lasts
We bought one of these before our baby was born and it worked wonderfully for a year. We almost always had the monitor on the charger base in our living room, so battery life was not a problem. I'm not sure what happened with the mute button for another reviewer, ours would beep and flash if there was any crying with the mute on.
However, after about a year this stopped working suddenly and completely. We didn't bother replacing it because we were all so tired we were going to bed at the same time anyway but I would have liked it to last long enough for a second baby, so I am quite frustrated with it's durability.
24 August 2013
Very poor battery life
We had the old version of this monitor for our first child, so when our second was born, we instinctively chose another BT product, but we've been really disappointed with this one.
It's a year old now and the battery life is terrible. Our cradle is in our bedroom, so the monitor isn't being charged during the day. Although I ensure i turn it off when it's not being used, the battery never lasts for my son's second nap: Something the previous BT model used to do easily. Surely a requirement of a monitor should be to last a day without additional charge ?! Cordless house phones can last days without being charged, why can't this ?
The torch is easily turned on by accident and the screen no longer has the full display.
It does seems to be all about looks and not the actual usage of the monitor.
Expected more. Will not buy a BT monitor again.
16 August 2013
We bought this as we trusted both the BT and John Lewis brands and were impressed by the features it had. However we have been completely disappointed and will be returning it for a refund shortly. There are some design elements that could be better, for example the mute button on the top can be switched on accidentally if wearing clipped on to belt and when this happened twice I didn't hear my baby crying. More seriously the temperature measure is out by 2 degrees and the battery life is poor. I'm surprised that JL sell it and would strongly urge parents to steer clear of this. I nearly didn't buy it when the woman in front of me in the queue was returning her 5th one due to battery life. I wish I had listened to her feedback.
11 February 2013
Very Good Product
This is the third baby monitor. The first two were motorola affairs and definitely not up to scratch. This one was recommended to us by my friend. We are very impressed with the sound quality, extremely clear and loud enough.
The extra features are great though we dont use them often. The most useful feature has to be the ability to talk to baby. The capability to carry it around is also very helpful.
The only downside is the charging. Im not sure how accurate the battery bars really are. Ours tends to stay on one bar but lasts all day.
I'd highly recommend this product even with the small quirk.
10 January 2013