BT Baby Monitor 250

Product information

The Baby Monitor 250 from BT provides digital sound quality with high definition sound (Hi-ds TM) so you can hear baby breathe, gurgle, snuffle or cry with complete clarity.

The monitor has a range of up to 300m outdoors and 50m indoors - giving you the freedom to move around with clear reception and no interference from other baby monitors. It also has an out of range warning for peace of mind.

The Parent unit has a light link which shines to show that it's receiving a signal from the Baby unit; it will alert you if the connection is lost.

The monitor has 8 lullabies to help baby drift off to sleep. There's also a Talk Back feature so you can speak to your baby even if you're in a different room, and there's an adjustable nightlight. The room temperature monitor is another useful function, as is the crying alert on the Parent unit, feeder timer, and torch which is also on the Parent unit.

Additional feature
Eligible for International Delivery
Last feed timer
Low battery indication Information NO
Maximum range Information How far away from its base the phone will pick up a signal (normally 300m outdoors)
300m outdoors, 50m indoors
Night light
Number of channels
Out of range indication
Power Supply
Rechargable battery
Temperature display
Transmission method
Two way talk back Information Allows you to talk to your baby from another room.
Vibration alert
Video Recording Information Record moving images


Click & collect

Free Click & collect from John Lewis or Waitrose from John Lewis and Waitrose shops for collection tomorrow from 2pm
338 participating John Lewis and Waitrose shops

Standard delivery


Next or named day delivery


Next or named morning delivery


Collect+ from a local shop from Tuesday - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

International delivery not available


We want you to be happy with your purchase. If you're not, just return the products to us or to one of our shops. Unless faulty, we'd like this to be within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Depending on the type of product, you can make free returns via our shops, Royal Mail (or courier collection for large or heavy items), Collect+ or via MyHermes.

Find out more about returning products

Q & As

BT Baby Monitor 250 3.3 5 44 44
Replacement works a treat Great monitor after a minor problem. I bought this baby monitor to replace the BT device which connects to ones iphone to use as a baby monitor which kept losing connection. I exchanged it for this BT 250 monitor which unfortunately was faulty, the parent unit wouldn't charge with the charging device. After calling the BT help desk in the literature they suggested I take it back to John Lewis for an exchange. The replacement BT 250 baby monitor works a treat (3rd time lucky!). It connects well & monitors with no interference. We have an old house with thick walls & it copes with it brilliantly. The temperature function is useful as well as the mute functions which allow you to block out minor baby gurgle noises & pick up louder cries - helps with sleep when you don't want to be disturbed by minor sounds from your baby. There is also a complete mute function which allows you to use the display only to monitor sound. Useful if you're making a phone call. The on/off button is easily felt for & found if in a darkened room. Overall,I'm really pleased with this monitor. It does exactly what I need without loads of extra unnecessary functions! 08 July 2014
Batteries are rubbish As with so many other reviews I agree the battery life is poor and thus makes this product somewhat rubbish. I followed the instructions on the pre charge and fully let the decharge happen but the battery still only lasts max a couple of hours. I would not chose this product again. 27 June 2014
Completely Useless Bad battery life from about 2 months on, screen display failed about 6 months in, just out of guarantee and now it just turns itself off in the middle of the night. Absolutely not what you would expect from a BT product! It is completely disgraceful, that as many reviewers have said that this is only made to last for a year, if your thinking that you can use this for a second child, think again! 15 April 2014
Worst Product Ever 1. The battery life is non existent. After approx 3 months it would not last the baby's sleep. We now walk around the house with the plug-in base and move it from the kitchen to the TV room in the evenings as it lasts no longer than 20 minutes without being plugged in. 2. The unit switches itself off for no reason. It also switches itself off if you touch the unit by mistake. The only method of switching it back on is by plugging the unit into its base. The other night it switched itself off during the night and I only ended up hearing my baby crying when he became inconsolable and was screaming his little lungs out. 3. The mute button does not work any longer. 4. The temperature gage is incorrect. It registers at least 2 degrees higher. When it registers as 24 degrees (or 22 degrees normally, which ours does on a regular basis as the master unit base is near a lamp), the parent monitor buzzes. It buzzes, and buzzes, and buzzes. You can press "OK" to pause the buzzing for a while, and if the monitor hasnt switched itself off in the process, you get 3 to 5 minutes respite. It then buzzes again, and again, and again, until you eventually want to throw the unit accross the room. This happens on a regular basis in the middle of the night so given that it is painful enough trying to get sufficient sleep as a parent of a young baby, BT ensure that on the rare occasions that you do you get woken up by the monitor. 5. The sound quality is tinny, which frankly, is the least of its problems. 6. Overall it is not fit for purpose and a total waste of money. 03 April 2014
Temperature problems First baby on the way - With so much advice about temperatures and safety, the ability to remotely monitor room temperature sealed the deal for me. Unfortunately after 3 days of testing in different locations and times of day with two other thermometers as control measures, this unit measures consistently in excess of 2 degrees above the other thermometers, which in the unit warning bands, means always ignoring the 'too warm' indicator and taking no action until red 'too hot' flags up. For me this is going to create no comfort about reliability. Their product manual states the unit operates in a tolerance of approximately -/+ 1 degree, technically I suppose 2 degrees would sit in the 'approximately' tolerance range. All a bit slopey shouldered? Why include a function if you can't deliver it usefully? Buy it if you don't care about the temperature function, or are willing to trust mentally subtracting 2 degrees from whatever it says, and hoping that it is consistently inaccurate for this to become the accurate measure. Frustrating. From a name I trusted for quality. 05 March 2014
Good for landfill After 13 months we experienced the widely-reported LCD failure problem in the handset, meaning that you can no longer read the temperature properly. After 16 months, the handset would no longer charge up owing to a fault in the base charger. Again, this is another widely reported problem with this monitor. If you are looking to buy this as you think it is BT branded and therefore should be a high-quality item, you will be disappointed. It is poorly made and designed to only last as long as the 12 month warranty (with many apparently failing before then). No item should have such obsolescence built in to it. Do not waste your money on this item which will only be good for landfill (not even charity or freecycling) after 12 months. 29 December 2013
Very unreliable The display on our first one failed within a few months. We returned for a refund (JL replaced without quibble as expected) and the second one did the exact same thing a few months later. I'm not bothering to return again as I'm sure it will do the same. Our friends have one with the same issue. The battery life, as others have said, is awful. i thought it may be the batteries so replaced with decent rechargeables. We nearly never remove it from the base but I have done so tonight and the battery warning came on within 15 minutes, prompting me to finally write this review. As someone else has said, the temperature reads high so it's not reliable as a thermometer. All in all, fairly useless unless you just want a basic monitor, with good sound quality, that is permanently left plugged in 14 December 2013
Great Monitor Our little boy is 4 months now so we have been using this for a while. The range on it is great and the sound quality is fantastic. We can hear him breathing through it and it's on the wall next to his cot. The music options are good. We have found one that seems to settle him well so it's on repeat. I would highly recommend this monitor. The reason I have given it a 4 star instead of 5 is because of the battery life. The battery hold is poor, you can have it on for a few hours before it needs charging. It's not a major problem because we just move the charge base to where we are in the house. 10 December 2013
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