Rated 2.5 out of 5 by 13
Rated 3 out of 5 by Valme Lovely style
This kettle can be a little temperamental but quite honestly you buy it for the looks. It would be good if the manufacturers could make the instructions a bit easier to understand.We have another kettle to resort to when my husband can stand it no longer. But I love it.
17 April 2016
Rated 5 out of 5 by SupaNanny Reached my expectations!
Have wanted this kettle for a long time, but read some not so good reviews which put me off buying it. However, it's stylish good looks and some better reviews won me over and I took the plunge! Very glad I did! Took a while to sort the digital side of things out and it does make a noise when first warming up to boil, but soon quietens down. There's no cloud of steam coming out the spout as it nears boiling point, as with most other kettles. The blue illuminations are great, especially with the time being permanently displayed.. Although quite expensive for a kettle I'm very pleased with my purchase. After all, you got to have a few luxuries in life!!
16 February 2016
Rated 1 out of 5 by Tunnardecj Style over substance!!
Dreadfully complicated & temperamental
Very difficult to get a refund, really poor customer service experience which is very unusual for John Lewis.
16 December 2015
Rated 1 out of 5 by hes85 Awful Kettle- don't waste your time
This is the worst and most complicated kettle I have ever used. As is usual in Italian products, the design was nice but engineering terrible. The kettle developed a fault two weeks after purchase. After wasting our time reading the manual meticulously and trouble-spotting, nothing worked. The kettle could tell us the time perfectly but couldn't boil any water.
Better to buy a simpler more reliable make like Dualit or Cuisinart
18 November 2015
Rated 5 out of 5 by Scareyscoo Brave choice!!
We had one of the very early Vera kettles which had loads of problems and for years has not switched itself off!! At the end of my tether, and not being able to find anything that compares, I brought another one! This time Matt black as opposed to red and it is stunning. No problem at all thus far and brought from JL as has 3 year warranty so feel some greater sense of security should it go wrong. It is a stunning piece and fingers crossed this issues the original batches had are now resolved, for the time being however I am absolutely delighted.
24 June 2015
Rated 1 out of 5 by Pistol1 You'll Learn to Hate it
Another overly complex hassle in you life. Who needs to programme a kettle anyway? Impossible to understand the programme. Also if you don't fill it up enough it won't work. Sometimes you can overfill it and guess what, it doesn't work. It has a very short cord so you have to place it right next to the power point. Style with no function. An expensive, annoying waste of money.
10 June 2015
Rated 4 out of 5 by Tel2Tel Super Vera
Style great, excellant digital display, kettle not easy to fill
18 March 2015
Rated 1 out of 5 by makitamark Pretty Kettle, Pretty useless in fact..
We were bought this kettle as a gift from John Lewis online, we were so pleased with it as it is such a statement piece.
However our joy turned to dismay as within the warranty period the blue display started to fail, becoming unreadable.
We were asked to send the kettle back to Italy, which we did, Bugatti then sent out a replacement.
Kettle No.2 worked for 8 months, different fault symptoms though, this time it simply wouldn't boil.
This time it was sent to the agent in London, they shipped out a replacement.
Kettle No.3 has in fact outlived No.s 1&2, but that too has now failed, and has the display and the 'non boil' faults!
03 February 2015