John Lewis for Business - About us

To find out more about John Lewis for Business, call 03456 037 979
(Mon - Fri 9am-5pm)

Contact us

We'll guarantee you outstanding service, whether it’s a one-off project or supplying you with products throughout the year. We'll allocate you a dedicated account manager to oversee your requirements and make sure everything runs smoothly, efficiently and to budget, no matter how tight the deadlines.

The John Lewis and Waitrose Business Account card

Make ordering for your business more convenient with our Business Account card. Created for companies, including sole traders, the service offers tiered discounts based on total spend. VAT ready invoices and up to 56 days to pay for everything you order. Available to use on purchases at John Lewis, Waitrose and John Lewis for Business.

Find out more

Placing orders

You can place an order by phone or email.
03456 037 979

Our opening hours are Monday – Friday, 9am – 5pm (excluding bank holidays)

Business orders should total a value of £1,000 or higher. For any amount under this, please purchase online or in store, or call the John Lewis customer services team on 03713 845 995 for gift cards, and 03456 049 049 for merchandise.



We accept BACS, CHAPS and the following payment methods:

Delivery (merchandise)

Standard delivery is free of charge for all orders over £50 per addressee. Flexible delivery options are available for bulk orders. We can also deliver to multiple recipients and include a gift message.


Delivery (gift cards)

Delivery is free of charge for all orders over £1,000.


Returns (merchandise only)

Please contact Customer services on 03456 049 049 to arrange collections, replacements and returns. If you paid for your order by bank transfer, we’ll send you a refund cheque. If you paid by credit card, the card will be refunded once the item has been returned to our warehouse.

Contact us or call 03456 037 979