Clarins Gentle Eye Make-up Remover Lotion, 125ml

Product information

An ultra-gentle, oil-free formulation which very gently removes make-up, moisturises the skin and strengthens and conditions the lashes.


Special Buy: These offers are available for a limited time only and are exceptional value as we've been able to secure one-off discounts from our suppliers.

Eligible for International Delivery
Skin Type


Click & collect

Free Click & collect from John Lewis or Waitrose from John Lewis and Waitrose shops for collection Wednesday from 2pm
338 participating John Lewis and Waitrose shops

Standard delivery


Next or named day delivery


Next or named morning delivery


Collect+ from a local shop from Wednesday - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

International delivery not available


We want you to be happy with your purchase. If you're not, just return the products to us or to one of our shops. Unless faulty, we'd like this to be within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Depending on the type of product, you can make free returns via our shops, Royal Mail (or courier collection for large or heavy items), Collect+ or via MyHermes.

Find out more about returning products

Q & As

Clarins Gentle Eye Make-up Remover Lotion, 125ml 3.7 5 6 6
Most effective! Gentle even for the most sensitive of skins. I have used this for a few years now and I am never disappointed. Removes eye makeup swiftly but gently and never stings or irritates the eyes. Doesn't remove waterproof but there is an alternative in the Clarins range. 29 July 2014
Remover Have been using this product for a number of years. Extremely gentle on the eyes. 15 July 2014
Clarins Gentle Eye Make Up - Is Exactly That! I've used this product a lot. Its a lovely, gentle, refreshing eye make up removal product. I soak a cotton wool pad with it and place gently over both the eyes and just sit for 30 seconds or so to let it soak in. Takes eye make off easily and makes eyes feel refreshed if you've had a hard day. 17 June 2014
Gentle and great for sensitive eyes I don't agree with previous reviews. Maybe they have changed the formula in the past year? This is the best eye makeup remover I've used in years. Pricy but you only need a little on your pad - it removes all my mascara, eyeshadow and eyeliner easily. Unlike other removers, it actually feels very gentle and doesn't sting at all. Highly recommended for sensitive eyes. 22 April 2014
Might aswell use water In fairness I picked up this product by mistake when I was in a hurry, got home and thought I'd try it anyway as the Instant Eye Make Up remover by Clarins is wonderful, so thought this would be just as good. It is dreadful. So gentle that it doesn't take anything off. You might aswell try removing your make up with water. Thankfully the lady on the counter was very understanding and I managed to swap for the Instant which is superb. Certainly shan't be making that mistake again! 17 March 2013
Ouch new formula If you have very sensitive eyes like me this new formula could sting them. The old formula was gentle and wonderful. The ingredients in this product have changed notably. Such a shame. 05 March 2013
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