Rated 4.8 out of 5 by 10
Rated 5 out of 5 Great product
Very pleased with this fire, log effect looks so real, have had so many lovely comments about it , I also like the way you can control it with the remote, it warms up the room quite quick. Would recommend it
09 December 2014
Rated 5 out of 5 by Jakdraw DELIGHTED WITH THIS 'STOVE.'
Bought this recently from John Lewis, the whole transaction was a pleasure - even the price! Delivery swift and delivery men were helpful and unpacked the item, too - even took away the packaging - a great help! The fire looks superb (we also bought the Dimplex Hearth Slab) and as we live in a mid-terrace house with no chimney, the whole set-up provides a focal point (an alternative from the television!) The flame effect is excellent, not noisy at all (as others have said,) and the fan heater most efficient as a primary source of heat, or a back-up as we shall use it. Highly recommend this product, & John Lewis for the great price, too!
24 October 2013
Rated 3 out of 5 by sorrytosay this product has problems
a good looking item but has two shortcomings-
firstly the fan is noisy and this creates a distraction for conversation, television etc. -a serious problem for most people.
secondly the much praised optiflame effect is quite dim and doesnt look like a realistic flame at all in my opinion.
21 December 2012
Rated 5 out of 5 by NowwarmPete High Quality Product
Reasonably realistic, solid and high quality. I bought it without consulting my wife, always a risky business and luckily she is very happy with it too!
20 November 2012
Rated 5 out of 5 by LesM65 Excellent product, and a first class service
The Fire was exactly as described, in perfect condidtion with no flaws. The delivery service was first class. A two hour window for delivery is great service. The driver contacted us with an ETA and arived within 5 mins of his predicted time. This type of service nocks spots of eveyone else. Well done. We would be very happy to buy online with John Lewis again and recommend it to our freinds.
20 October 2012
Rated 5 out of 5 by disky like the real thing!
excellent service as always .would recomend to anyone, delivery prompt. and good aftersales service.
06 September 2012
Rated 5 out of 5 by davycrockett great log effect
we needed a stove which was big enough to look right in a large log cabin. most of the others were scaled to fit in a fireplace but this one was that bit larger. the log effect is really convincing .. most visitors assume it's real. it's a lot of money for a fan heater but the decorative result makes it worthwhile.
06 August 2012
Rated 5 out of 5 by bigun it looks beautiful !
My Dimplex Stocksbridge electric fire looks amazing. I love the black shiney
exterior and the fact that the embers still glow even when it's switched off! The optiflame effect is great because it makes you feel warm even if you don't really need the heater on.
25 November 2011