Rated 4.2 out of 5 by 36
Rated 4 out of 5 by CEHD makes good coffee
Makes more mellow coffee than our old Krups grinder (which lasted only a couple of years before the button collapsed). Settings not easy to see and the range from fine-coars seems more limited -but suits us. The process creates more mess than the old grinder, but it does make better coffee..
26 January 2016
Rated 1 out of 5 by Serafina123 Hated it every time I used it
The beans keep getting stuck during the grinding process, meaning that the amount of coffee ground is different each time. You have to gently shake and tap the machine whilst it grinds, to encourage the beans to fall into the grinder.This appears to be a design fault, as the Cuisinart grinder I had before ground perfectly( although the motor stopped working after 4 weeks).
Also, there is a lot of static with the Dualit- when you remove the container of ground coffee, it flies and spills everywhere. Every time I made a pot of coffee I had to clean myself and the kitchen. I wanted to like this but I hated it - returned it to John Lewis today and my husband paid an extra £100 for a Sage Pro - here's hoping.
25 January 2016
Rated 5 out of 5 by Persephone01 Loved Christmas Present
I bought this as a Christmas present for my Dad and he loves it!
I've given it five stars because it's easy to use, it is well designed, nice to look at and it sits neatly on the counter - unlike some of the other versions I have seen that appear a little clunky!
The coffee grounds appear to be even and the right coarseness for filter coffee and a french press. Haven't tried any other settings yet so can't comment!
Freshly ground coffee makes all the difference!
15 January 2016
Rated 5 out of 5 by ArabicaMan Superb after shoes service by John Lewis
Excellent coffee grinder but the first one broke within the guarantee period. The replacement service by John Lewis was absolutely superb. The new one is excellent again.
18 December 2015
Rated 1 out of 5 by luaPnedruB Disappointing
I had the earlier model of this grinder which served me well for many years. I was slightly nervous about buying this version because of some reviews that said it didn't grind finely enough for espresso. Unfortunately this was the case with the model I received. John Lewis dealt with this perfectly refunding my money. In the end I bought a Graef CM 800, which I love.
15 December 2015
Rated 5 out of 5 by GrayB1961 Evenly ground coffee
Very pleasing results with very evenly ground coffee, which released loads more flavour than I had with my old grinder. Perhaps a little fine on the coarsest setting? Otherwise, it being just a little bulky would be my only adverse comment/
17 November 2015
Rated 2 out of 5 by Verified Reviewer Irritating
Works very well. Solid and well made. But! Turning it upside down to empty loose beans and grounds is messy and bad design. Refitting the hopper can be a nightmare but I learnt the trick from Dualit which is not in the instructions.
27 October 2015
Rated 2 out of 5 by Verified Reviewer Uneven grind, and not fine enough for our espresso machine
We were looking for a burr grinder to produce coffee for our espresso machine. We knew we needed a fine grind, we'd read the reviews about all the grinders on the John Lewis website, and although a few had expressed comments on the lack of fineness of the coffee with the Dualit grinder, their good name and the mid-range price won us over and we hoped it would be fine enough for our needs. Afterall, it had 10 grind settings, so we felt it must have one fine enough for our needs. Our previous grinder, a Krupps, also from John Lewis, had lasted four years, had produced reasonable coffee but eventually the motor went. We took delivery of our new Dualit grinder, expecting a fabulous grind and a delicious coffee. We set the grind to the 3rd grind setting. We were surprised to see the coffee it ground appeared to have larger bits of coffee in. The results were disappointing and there were also coffee grounds left at the bottom of the cup, meaning that some of the coffee was being ground too finely. We tried the lower settings but it still wasn't fine enough. The coffee was average at best, and the crema was poor (although inexplicably, the crema on the very first grind was good, but we could never reproduce it). The static was a real problem too, both inside the collecting bin and around the bottom of the burr mechanism. We tried it for three weeks and then decided it would have to go back. John Lewis were excellent as usual and were happy to give a refund after we explained our problems. We've now replaced it with a more expensive semi-professional burr grinder from a coffee supplier and we're getting a consistent grind with no static - it was well worth the extra money. Throughout this whole experience the thing we've learnt about grinders, is that they're the most important part of the coffee making process, so you really need to go for the best you can afford.
11 October 2015