Dualit Heritage NewGen 4-Slice Toaster, Citrine



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Product information

This heavy duty 4-slice Dualit NewGen toaster is designed in an array of chic paint shades from Little Greene and is exclusive to John Lewis. The Little Greene colours featured in the new range have been inspired by English Heritage properties, bringing timeless shades from Britain’s much-loved historic homes to your kitchen. Traditional yet bold, the range of shades available are designed to fit into any kitchen décor or style and will make a smart addition to your morning routine.

The toaster can generate toast at a rate of up to 130 slices per hour, as well as waffles, bagels and teacakes. Not only can you select the number of slots in operation – useful for saving electricity – you can also switch between bagel/teacake and defrost settings. You even can buy an optional sandwich cage to further extend its range, and there’s an adjustable foot to prevent ‘worktop wobble’.

Finally, each of these Dualit toasters is assembled by hand: find the assembler's individual mark on the base plate. All parts are fully replaceable including the heating elements. A 5-year guarantee tops off this toaster.

Bagel Function Information A function designed to toast bagels
Defrost Function
H36 x W21 x D22cm
Heat settings
Number of Slots
1 2 3 or 4 slices, Variable browning, Frozen bread and Bagel/Tea Cake
Warming Function


Click & collect

Free from John Lewis or Waitrose shops for collection tomorrow from 2pm
369 participating John Lewis and Waitrose shops

Collect + from a local shop from tomorrow - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

Standard delivery in 5 working days


Named or Saturday UK delivery


Named day UK delivery pre-10.30am


International delivery not available

We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.


Find out more about returning products

Q & As

Rated 4 out of 5 by 8 reviewers.
Rated 1 out of 5 by Dualit Heating Element Failure This item was purchased as a gift for us less than a year ago. Unfortunately the heating element failed and I called John Lewis as it was still under guarantee. I was advised to return the item to the store of purchase. I did as requested where the Technical Department checked the item over. I asked for a replacement as I felt that this was the least JL could do with regards to the inconvenience of having to return an expensive and defective item. I was told point blankly that there would not be a replacement and that the item would be returned to Dualit for repair. However, after reading the above poor review, I note that this persons item was replaced immediately with no quibble. The question I ask here is why wasn't my item replaced immediately? Am I being lied to by your representatives? I feel very unsatisfied and let down by JL. 25 May 2015
Rated 5 out of 5 by Wonderful toaster I have had a two slot Dualit for years, but now that I do B and B I needed a larger one. Deterred by the price of the Dualit, I bought a different, cheaper, toaster - well, what a mistake that was! It lasted just over a year, then conked out. Good old JL gave me my money back, which I put towards the Dualit I should have bought in the first place. It is super quick, brilliantly simple, makes fab toast in no time, and looks as if it will last longer than me! I am delighted with it 30 March 2015
Rated 5 out of 5 by The Best! Ok, it's expensive for a toaster - but it's something we use every day and we're fed up of cheap toasters that last just over a year. For example, our last supermarket toaster cost about 1/10th of this one but the popup mechanism failed just after the guarantee expired, it took twice as long to toast (same wattage so double the cost in electricity) and it didn't toast as well as this one. This one is solidly built, has a 5 year guarantee - and looks like it can be repaired relatively easily after that so we could easily be using it for the next 20 years! In my experience, the first thing to go on cheaper toasters is the pop-up mechanism, well that won't happen with the Dualit as it doesn't have one! You know the toast is ready when the clockwork timer stops, and by keeping the bread in the toaster it keeps it warm until you are ready to eat it. Get a couple of sandwich trays and it really is the ultimate toaster! 11 November 2014
Rated 5 out of 5 by Fabulous toaster We have had the warm bread toast debate in our house for little over a decade, enough was enough after 3 toasters, one of which was a very respectable name, the toast has not been good! Enough is enough! So I purchased the dualit, not only does it look the business in my kitchen, it does the business, we can have warm bread (my partners version of toast) and actually toast my preference without it being an issue, toasts evenly, making even the humble crumpet a thing of pleasure, thank you Dualit, I have seen the light, there are other toasters but they don't toast like this, and look amazing. :-) 22 September 2014
Rated 1 out of 5 by Too clever for its own good! We used this with no trouble for a long time. Then one by one the slots where the elements are stopped working which means we can only cook 2 slices at a time. Now the timer has packed up so it's stuck on all the time which is a fire hazard. Dualit don't want to know. 02 August 2014
Rated 5 out of 5 by Worth the money I always wanted to buy a Dualit but was sceptical about spending so much money on a toaster. However, I must say that it has been worth every penny so far. Being able to toast upto 4 slices whilst still controlling each slot independently is a great feature and the fact you can fix just about everything means hopefully, this will be the last toaster I buy. 25 March 2014
Rated 5 out of 5 by Worth every penny We purchased one with our wedding vouchers. We had no doubt that we should buy one, as I used to work in a cafe where this model was toasting constantly throughout the day and went for years without fault. When they do break, you can repair the elements. We've had ours for nearly 4 years, it's brilliant. Would recommend buying the toastie cages so that you can toast wraps or toast small pieces of bread. 30 October 2013
Rated 5 out of 5 by Fab toaster I was buying a dualit as my other brand of toaster had packed up and was blowing the electric off! As soon as I saw JL had it in my favourite colour, even better. It toasts bread really well, you need to find your own setting but the leaflet advises you. My son thinks it's the best as it toasts bagels to perfection. I have a dualit kettle as well as I am fed up of buying products that don't last 2 mins. You get what you pay for and although expensive it has a good guarantee. Also buying from JL is peace of mind as they have a brilliant delivery and costomer service. 09 October 2013
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Additional services

  • 5 year guarantee included