Dyson DC28c Multi Floor Cylinder Vacuum Cleaner

Click on the image to zoom

Product information

DC28c Multi Floor is a full-size Dyson cylinder vacuum with Ball™ technology. It turns on the spot and more easily follows the user’s path. A central steering mechanism provides greater control.

Dyson cyclones remove more dirt than any other cyclone. DC28c Multi Floor has Radial Root Cyclone™ technology with airways which have been modelled to maximise suction power.

It is designed for high dust and dirt removal on every floor type – not just carpet, and the Dual mode floor tool switches between hard floors and carpets with the push of a button. There’s also a lightweight adjustable wand that extends to the length you need for convenient high-reach cleaning.

No bag. No loss of suction. No more awkward moves.

Key features:
  • Radial Root Cyclone™ technology – maximises suction power.
  • Ball™ technology – turns on the spot.
  • Dual mode floor tool – removes dust and dirt from every floor type.
  • Captures allergens, expels cleaner air.
  • Quick and hygienic bin emptying.
  • On-board Combination and Stair tools.
  • No extra costs – no replacement bags or filters to buy.
  • 5 year guarantee – parts and labour.
Cable length
H35.8 x W51.1 x D26.1cm
Filtration Information Remove dust particles, mites - even unpleasant smells
Lifetime Washable
Model name / number
Tools included
Combination tool and stair tool
Vacuum cleaner type
Cylinder Cleaners
Weight Information Unpackaged weight

Editor's Notes



Click & collect

Free Click & Collect from John Lewis and Waitrose shops for collection Tuesday from 2pm
261 participating John Lewis and Waitrose shops

Standard UK delivery within 5 working days


Next, named or Saturday UK delivery.


Next/named day UK delivery pre-10.30am.


International delivery not available


We want you to be happy with your purchase. If you're not, just return the products to us or to one of our shops. Unless faulty, we'd like this to be within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Depending on the type of product, you can make free returns via our shops, Royal Mail (or courier collection for large or heavy items), Collect+ or via MyHermes.

Find out more about returning products

Q & As


Special offer

    Trade-in any vacuum and receive money off a Dyson upright or cylinder machine.

    Conventional vacuums with bags clog and lose suction. Dyson upright and cylinder vacuums are different. Patented cyclone technology spins dirty air at high speeds, flinging microscopic particles out of the airflow and into the bin. There’s no bag, so there’s no loss of suction.

    From 09 April to 27 May 2014, you can trade-in your old vacuum cleaner of any make and get money off brand new selected Dyson upright or cylinder machines. The trade-in offer is available at all participating John Lewis stores and through our website.

    All Dyson upright and cylinder vacuums come with a free 5-year guarantee – parts and labour. And because they have lifetime washable filters and there are no bags to buy, there are no extra costs.

    Terms and conditions:

    The offer is only available if the customer agrees to dispose of an old vacuum cleaner he or she already owns by entering the promotional code DYSON100X at the end of checkout, and bringing their old vacuum cleaner to the small electrical department next time they visit a John Lewis store.

    If the customer wishes to return the product, only the discounted price paid will be refunded and the old vacuum will not be returned. Also available in John Lewis shops. Offer ends 27 May 2014.


Dyson DC28c Multi Floor Cylinder Vacuum Cleaner 4.5 5 8 8
Great cleaner Didn't realise how bad my old vacuum was until I tried this - powerful suction, picks up dust effectively. Love the dusting brush attachment - banished all the cobwebs easily! 18 March 2014
A great vacuum cleaner! I was delighted by my new Dyson. It is really easy to manoeuvre around the house, cleans very well and is reasonably light. The instructions are clear and easy to follow 11 March 2014
dyson dc28c muiti floor cylinder vacunm cleaner Great design everything you need from a hoover, the suction is brilliant you feel and know that a job has been well done. I purchased one of the first Dyson's on the market many years ago, and having replaced over the years with various different hoovers only to end up disappointed I can certainly say that with this hoover I do not feel disappointed. 07 March 2014
Very Good I bought this Dyson 2 weeks ago and i really like it. The suction is very good and its quite small for easy storage. its definitely worth buying. 28 February 2014
Brilliant Hoover! Very very pleased excellent product!!! Light and easy to use! 04 February 2014
Good machine! A good quality machine that is well designed. This replaced a Dyson upright that lasted 20 years so early days with this model regarding reliability. The DC28c has very good suction and the tools are easy to use. The capacity seems fine. The old machine was heavy to cart upstairs and this one is much easier but the hose and nozzle is rather unwieldy, particularly when storing it away. Happy so far! 28 January 2014
Great product Really pleased with our purchase. Always had an upright previously, but this is great especially round the edges of rooms and stairs. 31 December 2013
Does it do what it says on the tin? Sure the Dyson does pick up dirt well and is easy to empty. But the hose is very inflexible, the tools on the holder bang against your legs and it doesn't follow as well as they claim. It also tips over if you stretch the hose to higher areas. Good yes but needs to work with users to improve aspects of delivery. 25 December 2013
1-8 of 8
Vacuum Cleaners Buying Guide
Vacuum Cleaners Buying Guide

Brush up on your vacuum cleaner know-how


Product code :


Additional services

  • 5 year guarantee included

Out of stock