Elemis Pro-Collagen Cleansing Balm, 105g

Product information

This soft, luxurious balm-with-a-difference is designed to sweep away make-up and daily dirt and grime, absorb excess oil on the surface of the skin and remove impurities without stripping or drying the skin. Suitable for all skin types, it boasts a unique fusion of fragrant oils and waxes to make daily cleansing no longer a chore but something you'll look forward to. Cleanse your skin and indulge your senses with Pro-Collagen Cleansing Balm. 
This product features a signature blend of geranium, lavender, chamomile, eucalyptus, ho wood, orange, menthol and clove, blended into the highest-quality wheat germ and oat, starflower and elderberry oils, perfectly fused with mimosa and rose wax. It can be used two ways; for daily cleansing or as an indulgent mask. 
Daily cleansing: Smooth over face, neck and décolleté, gently massaging into skin. Moisten fingertips, continue to massage, before removing with warm cleansing cloth. 
Mask: Smooth generously over face and neck with dry fingers. Massage to warm the skin and loosen the balm. Leave for 10 minutes, and hold a very warm cleansing cloth over the skin. Practice abdominal breathing while you relax and inhale the exquisite aroma. Gently wipe away.
Cleanse & Tone
Eligible for International Delivery
Skin Type
All Types


Click & collect

Free Click & Collect from John Lewis and Waitrose shops for collection tomorrow from 2pm
309 participating John Lewis and Waitrose shops

Standard UK delivery within 5 working days


Next, named or Saturday UK delivery.


Next/named working day UK delivery pre-10.30am.


Collect+ from a local shop from tomorrow - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

International delivery not available


We want you to be happy with your purchase. If you're not, just return the products to us or to one of our shops. Unless faulty, we'd like this to be within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Depending on the type of product, you can make free returns via our shops, Royal Mail (or courier collection for large or heavy items), Collect+ or via MyHermes.

Find out more about returning products

Q & As


Elemis Pro-Collagen Cleansing Balm, 105g 4.9 5 10 10
Cleansing but comfortable Easy to use without messing up your hair at the end of the day. I have slightly oily mature skin and it feels so clean and comfortable after using this. I love the delicate smell too. 24 July 2014
Elemis Pro-Collagen Cleansing Balm Having discovered this product last year, I now cannot get enough of it! It's so easy to use. Day & night cleansing, leaves my skin feeling supple, nourished & clean, without leaving a greasy film, Wish it would come in a bigger pot. I've shared this little gem with friends, & they are also converted. 08 July 2014
gorgeous tried this product,in a sample size.It is so luxurious,to apply in the shower and let the steam,waft round the essential oils.Saw a great improvement in my skin-not at all dryafterwards. 18 June 2014
gorgeous balm I bought this first in a bundle offer of elemis products, now it is my preferred cleanser, so gentle on dry type skin, fragrance is natural and moreish, and the consistency divine, thanks Elemis 15 June 2014
Elemis Pro-Collagen Cleansing Balm If you prefer to wash your face with water then this is a thorough, easy and pleasant way to remove your make up or just to wash your face, and what a fantastic aroma. 09 May 2014
Amazing product I started using this 6 months ago, and have been very impressed. I have very sensitive and dry skin and this cleanser makes my skin feel hydrated and soft. I don't wear much makeup, and tend to use it to improve wrinkles around my neck and lower face and to improve dry skin on my forehead. I have seen a big difference and highly recomend it. I think this will last at least 12 months, as you don't need much to get a good result. 14 February 2014
Fantastic product Spoke with a very helpful lady on the Elemis counter at JL in Newcastle, and decided to try the cleansing balm, and am really pleased that I did, consider it the best cleansing product I have ever used, I love it. I bought several other products from the Elemis anti-ageing range, and find them all fantastic. Not cheap, but in my view well worth the money. 27 November 2013
Amazing Product Purchased following a treatment in the Elemis Spa Pod - only requires a small amount for application. Gently removes all make-up, leaving skin feeling soft & radiant. 26 June 2013
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More than 10 in stock