Elemis Pro-Collagen Cleansing Balm, 105g

Product information

This soft, luxurious balm-with-a-difference is designed to sweep away make-up and daily dirt and grime, absorb excess oil on the surface of the skin and remove impurities without stripping or drying the skin. Suitable for all skin types, it boasts a unique fusion of fragrant oils and waxes to make daily cleansing no longer a chore but something you'll look forward to. Cleanse your skin and indulge your senses with Pro-Collagen Cleansing Balm. 
This product features a signature blend of geranium, lavender, chamomile, eucalyptus, ho wood, orange, menthol and clove, blended into the highest-quality wheat germ and oat, starflower and elderberry oils, perfectly fused with mimosa and rose wax. It can be used two ways; for daily cleansing or as an indulgent mask. 
Daily cleansing: Smooth over face, neck and décolleté, gently massaging into skin. Moisten fingertips, continue to massage, before removing with warm cleansing cloth. 
Mask: Smooth generously over face and neck with dry fingers. Massage to warm the skin and loosen the balm. Leave for 10 minutes, and hold a very warm cleansing cloth over the skin. Practice abdominal breathing while you relax and inhale the exquisite aroma. Gently wipe away.
Cleanse & Tone
Eligible for International Delivery
Skin Type
All Types


  • Click & collect

    Click & collect from John Lewis and Waitrose shops tomorrow from 2pm
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  • Collect+

    Collect + from a local shop from tomorrow, postcode exclusions apply
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  • UK delivery

    Standard delivery within 5 working days
    Named or Saturday UK delivery
    Named day UK delivery pre-10.30am
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  • International delivery not available


We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 4.9 out of 5 by 14 reviewers.
Rated 4 out of 5 by really luxurious feel The cream feels lovely and nourishing as it goes on and a good cleanser and moisturiser as it is removed. 19 August 2015
Rated 5 out of 5 by Melts makeup off! I do love this cleanser - melts makeup off gently and with a lovely texture. 27 May 2015
Rated 5 out of 5 by Gorgeous cleansing balm Love this product - it feels luxurious and smells gorgeous. I have been using it for over a year now and my skin feels and looks great. It lasts for ages too. 10 March 2015
Rated 5 out of 5 by Lovely product This is a superb product, I would recommend it to everyone! Use it daily to soften your skin. Very easy to use. 16 December 2014
Rated 5 out of 5 by Cleansing but comfortable Easy to use without messing up your hair at the end of the day. I have slightly oily mature skin and it feels so clean and comfortable after using this. I love the delicate smell too. 24 July 2014
Rated 5 out of 5 by Elemis Pro-Collagen Cleansing Balm Having discovered this product last year, I now cannot get enough of it! It's so easy to use. Day & night cleansing, leaves my skin feeling supple, nourished & clean, without leaving a greasy film, Wish it would come in a bigger pot. I've shared this little gem with friends, & they are also converted. 08 July 2014
Rated 5 out of 5 by gorgeous tried this product,in a sample size.It is so luxurious,to apply in the shower and let the steam,waft round the essential oils.Saw a great improvement in my skin-not at all dryafterwards. 18 June 2014
Rated 5 out of 5 by gorgeous balm I bought this first in a bundle offer of elemis products, now it is my preferred cleanser, so gentle on dry type skin, fragrance is natural and moreish, and the consistency divine, thanks Elemis 15 June 2014
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More than 10 in stock