Elemis Pro-Collagen Cleansing Balm, 105g

Product information

This soft, luxurious balm-with-a-difference is designed to sweep away make-up and daily dirt and grime, absorb excess oil on the surface of the skin and remove impurities without stripping or drying the skin. Suitable for all skin types, it boasts a unique fusion of fragrant oils and waxes to make daily cleansing no longer a chore but something you'll look forward to. Cleanse your skin and indulge your senses with Pro-Collagen Cleansing Balm. 
This product features a signature blend of geranium, lavender, chamomile, eucalyptus, ho wood, orange, menthol and clove, blended into the highest-quality wheat germ and oat, starflower and elderberry oils, perfectly fused with mimosa and rose wax. It can be used two ways; for daily cleansing or as an indulgent mask. 
Daily cleansing: Smooth over face, neck and décolleté, gently massaging into skin. Moisten fingertips, continue to massage, before removing with warm cleansing cloth. 
Mask: Smooth generously over face and neck with dry fingers. Massage to warm the skin and loosen the balm. Leave for 10 minutes, and hold a very warm cleansing cloth over the skin. Practice abdominal breathing while you relax and inhale the exquisite aroma. Gently wipe away.
Cleanse & Tone
Eligible for International Delivery
Skin Type
All Types


  • Click & collect

    Click & collect from John Lewis and Waitrose shops tomorrow from 2pm
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  • Collect+

    Collect + from a local shop from tomorrow, postcode exclusions apply
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  • UK delivery

    Standard delivery within 5 working days
    Named or Saturday UK delivery
    Named day UK delivery pre-10.30am
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  • International delivery not available


We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 4.9 out of 5 by 22 reviewers.
Rated 4 out of 5 by Easy to use smells divine and is really easy to use with the flannel 10 May 2016
Rated 5 out of 5 by Fabulous product The best cleansing Balm I have ever used, cleans the skin leaving it soft and fresh I have very sensitive skin and this is wonderful, also the beautiful smell from the Balm is so relaxing, wouldn't use anything else 12 April 2016
Rated 5 out of 5 by wonderful product I am really very pleased with my purchase of Elemis Pro-Collagen Cleansing Balm, this item compliments the other product in the Elemis range that I use. The service was first class from the Elemis consultant. When I am ready for further items in this range I will certainly obtain it from John Lewis in Nottingham. 22 March 2016
Rated 5 out of 5 by A joy to use This cleansing balm smells divine and is excellent at removing all traces of make up. 22 March 2016
Rated 5 out of 5 by Useful and effective product Good product been with it for 2 years. Worth the money 15 March 2016
Rated 5 out of 5 by Spa treatment at home What an amazing product, well worth the investment. The gorgeous formula melts away make-up and leaves my skin looking like I've had a salon facial. The essential oils are divine and make for a lovely treat, I now look forward to taking my make-up off every evening rather than it being a chore. 01 March 2016
Rated 5 out of 5 by Feels amazing on the skin! This really feels amazing! My skin is usually dry during the winter but with this product I've felt my skin feeling so soft. What's even better is that it looks bright and healthy. A must for all women! 07 January 2016
Rated 5 out of 5 by Fabulous cleanser This is an amazing cleanser that removes every last scrap of makeup. It's so lovely to use and smells divine. Feels as though you're giving yourself a spa treatment. Not cheap but it a quality product and usually last me 6 months. 07 January 2016
  • 2016-05-25 T11:47:40.349-05:00
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