Buy John Lewis gift vouchers

You can spend John Lewis gift vouchers online at johnlewis.com and in all John Lewis and Waitrose shops.

You can buy them in £5, £10, £25 and £50 denominations. 

Select the total value of vouchers you'd like to buy via the links below. 

Please note that gift voucher orders are subject to a variable delivery charge.

Personal orders

Business orders

Buy online or 0871 384 6750

Please order vouchers on 0871 384 6750

Please order vouchers on 0871 384 5995

Please order vouchers on 0871 384 5995

Please order vouchers on 0845 603 7979

Buying John Lewis gift vouchers

You can buy and use John Lewis gift vouchers online and in our shops. Buy up to £250 worth of vouchers in multiples of £5 or £10, and have them despatched to any UK postcode for a small charge, together with a card and gift message.

You can also buy them by phone; call Voucher Express on 0871 384 6750, Monday to Friday, 9am - 5pm.

If you'd prefer to visit one of our shops, or buy gift vouchers using your John Lewis or Waitrose account card, find your nearest John Lewis shop here.

If you’d like to place a corporate order for gift vouchers, our Solutions for business team is here to help. Find out more.

Using John Lewis gift vouchers online

Shop as usual on the website and then proceed to checkout. During checkout you'll be asked to enter two codes for each voucher you wish to spend:

  • the 10 digit serial number on the bottom right of the voucher;
  • and the 7 character online security code underneath the scratch-off panel
  • for multiple gift vouchers, enter one set of voucher codes at a time

After entering in the gift voucher codes, your order will be automatically updated with credit to the value of the voucher(s). If there's any balance to pay, you can use a debit or credit card or your John Lewis account card in the usual way.

If you don't spend the full value of the voucher(s), the remaining credit will be stored in your johnlewis.com online account and can be used towards your next purchase on johnlewis.com.

If you find that your voucher is not accepted at checkout, check the serial number and online security code you've entered and try again. If you continue to experience any further difficulties, email our Customer Service team, or call us on 08456 049 049 between 7am and midnight, 7 days a week.

Please note: Gift vouchers can only be used online once, and they cannot be used in our shops once the holographic panel has been scratched off. If your gift vouchers are accidentally damaged, contact our Customer Services team.

If you have to return goods you've purchased online using gift vouchers, then in most instances we'ill credit your online shopping account against further purchases. You may also return goods to any John Lewis shop. This does not affect your statutory rights.

Using John Lewis electronic gift vouchers online

Shop as usual on the website and then proceed to checkout. During checkout you'll be asked to enter two codes for the electronic gift voucher you wish to spend:

  • the 10 digit serial number off the electronic gift voucher;
  • and the 7 character online security code (scratch-off panel)

After entering the electronic gift voucher code, your order will be automatically updated with credit to the value of the electronic gift voucher. If there's any balance to pay, you can use a debit or credit card or your John Lewis account card in the usual way.

If you don't spend the full value of the electronic gift voucher, the remaining credit will be stored in your johnlewis.com online account and can be used towards your next purchase on johnlewis.com.

If you find that your electronic gift voucher is not accepted at checkout, check the serial number and online security code you've entered and try again. If you continue to experience any further difficulties, email our Customer Service team, or call us on 08456 049 049 between 7am and midnight, 7 days a week.

Please note: electronic gift vouchers can only be used online once, and they cannot be used in our shops or by phone. If you have to return goods you've purchased online using electronic gift vouchers, then in most instances we'll credit your online shopping account against further purchases. You may also return goods to any John Lewis shop. This does not affect your statutory rights.