HP 364XL Inkjet Cartridge, Black, CN684EE
Faulty cartridge - warning
This is the correct cartridge for my HP 110a four cartridge printer, but three recent purchases from J Lewis and also Rymans have been faulty. These had product warranty dates:- Ireland November 2014, and May 2014. Perhaps these are faulty batches?
On insertion, error message"Incompatible printhead" comes up on screen. Despite following all steps from HP support guides ,it is impossible to get rid of this message or to use the printer, even when I re-inserted old used cartridge.
I think problem may be that these new cartridges did not have the ink window just above the 4 gold squares, as the older cartridge had.
Result is that printer cannot be used and I have had to buy a new printer.
Still trying to contact HP to complain and see what explanation/advice they can give .
01 April 2013
Easy to install and a nice, solid little cartridge.
13 September 2012
I purchased an HP Photosmart 7510 printer and needed to replace the black cartridge. The description of this product did NOT include the 7510 and so concluded that is was not suitable. Instead I purchased the only other cartidge on the website which claimed it was for all Photosmart printers which was the 364XL black photo cartridge.
If you have a 7510 and need an "ordinary" black cartidge this is the one to buy - not the other Black 364XL.
28 August 2012
Take care to buy the correct cartridge
After the THIRD time of buying a cartridge I finally bought the correct one! HP don't make it clear on their leaflet which one to buy so I assumed the black was the same size as the colours - no where did it say XL. I sold the original on e bay then went back to buy the XL which was also incorrect as it was for photo machines....that was also opened and now has to be sold on. I then took the used large one to JL and an extremely helpful girl pointed out my error and opened the pack to ensure I was buying the correct one this time....how hard can it be to buy a simple cartridge? Come on HP be clearer!
27 June 2012
Very good quality
I will only use this make as the quality is very good I have no complaints about this inkjet cartridge
30 December 2011
Take care to order correct HP 364 cartridges
There are several HP printers which use 364 cartridges and you need to take care to order the correct black cartridge.. Some machines use five cartridges.and they need a normal black cartridge, and a black photo cartridge (as well as cyan, yellow and magenta)..
Some machines use four cartidges and these need cyan, yellow , magenta and a normal black cartridge, but do not accept black photo cartidge instead of the normal black cartridge.
The labelling/information about the different black cartridge is not at all clear on John Lewis pages or HP site, but printer manual does mention this. You can get the XL version in all the cartridges. When using a two cartridge printer, I found the XL cartridges did last longer, but am not sure if the XL cartridges for four cartridge printers are as good as they look small . Personally, I have not found any reduction in cost in using (the fiddly) indivual cartridges compared to just one black and one tricolour cartridge
06 August 2011
Nothing exciting about the product but by ordering online and arranging to pick up the cartridges from my nearest branch was a great time saver.
08 July 2011
great to find a bigger and more economic size
It was a relief to know there is a bigger size of cartridge as i was planning to buy two small ones from somewhere else which cost nearly as much as one big one.
i was grateful for the friendly shopassistant to tell me of this possiblity as the HP ink cartridges are very expensive as well as of good quality.
27 June 2011