Safety notices and product recalls

John Lewis Junior Anti Allergy pillow

It's possible that some of the Junior Anti Allergy pillows don't comply with the necessary flammability requirements. Although there have been no reported issues with this product we're taking preventative action as a precaution.

Each pillow is stamped with a batch number which can be found on the inside of the care label. This recall only affects products with the following batch numbers: 140223, 140224, 05137, 08986, 11876.

If you have a pillow from one of these batches please return it to your local John Lewis for a full refund.

Last updated: 14 November 2014

Siemens Tumble Dryers (manufactured and sold in 2002)

Siemens has identified that an electrical component in the control panel on a limited number of Siemens tumble dryers may overheat, and in very rare cases cause a potential fire hazard.

Siemens will send a certified engineer to repair the affected electrical component, which will completely rectify the fault.

You can schedule a free repair by calling the Siemens call centre on 0800 0285 348 or by visiting the dedicated website at

Last updated: 16 September 2014

AC power cords for HP and Compaq Notebook and mini Notebook computers

It's been identified that some power cords shipped with HP and Compaq Notebooks and mini Notebooks, and also some AC adaptors supplied with accessories such as docking stations, may pose a fire and burn hazard to customers. 

This defect affects power cords sold from September 2010 through to June 2012.

If you purchased a power cord during this time, please contact the supplier by visiting their website:

Last updated: 2 September 2014

John Lewis Made to Measure Roman blinds - Bespoke and 7 day

We've identified a potential fault with the above product that could result in the child safety devices fitted to the reverse of these blinds failing to break in the manner intended.

Only bespoke made to measure Roman blinds delivered or fitted between 14 March 2014 and 28 May 2014, or 7-day made to measure Roman blinds delivered or fitted between 14 March 2014 and 30 June 2014 are affected.

Please email quoting your name, order number and which shop you purchased your blind from.

We apologise for any inconvenience caused and thank you for your co-operation.

Last updated: 1 August 2014

Nokia Lumia AC-300 charger

Nokia has announced a product recall for the European and UK variant of the AC-300 charger, which is used exclusively with the Lumia 2520 tablet. A potential fault has been identified where the plastic cover on the charger's exchangeable plug could become loose, exposing internal components which could lead to an electric shock.

The AC-300 charger is specially designed to be used with Lumia 2520 tablet only. No other Nokia chargers are affected by this recall.

For more information and to register for your free replacement charger, please visit (opens in a new window).

Last updated: 24 June 2014