Toughen up your password

Toughen up your password

Make it hard for fraudsters to crack. Use a mix of numbers and characters, and something that’s very personal to you. Most sites these days will set a minimum number of characters to use, but avoid using the obvious phrases like “password”, or your name, or phone number.

The internet has revolutionised the way we find information, how we’re entertained, and especially how we shop – but you’ll be aware that it’s also vital to protect yourself against fraud and cybercrime. Your security is really important to us too, so here are some top tips to keep your online accounts safe.

Read more information about your security on our website.

Keep it fresh

Stay clean

Keep yourself safe from malware and viruses with adequate, up to date security on your computer. We sell security software packages that offer a comprehensive level of protection. Don't forget to run regular scans on your computer to protect yourself and to keep it running smoothly. Find out more

 
Take care before you click

Take care before you click

When you’re opening emails, be careful. Don’t click on links to download files or open attachments you haven’t asked for, or aren’t expecting, as they may contain viruses. Back up all your important documents and files just in case the
worst happens.

Stay clean

Keep it fresh

Change your passwords on a regular
basis, especially for sites you use frequently and which involve financial transactions. You can re-set your password on johnlewis.com at any time by signing into My John Lewis and choosing the Edit your password option.

Keep guard

Keys to your castle

Tricky as it can be to remember passwords, don’t use the same one for all your accounts. Your password’s like a key – if someone dishonest can unlock it for one account, they’ve then got access to the rest.