Jawbone UP24, Wireless Activity and Sleep Tracking Wristband, Onyx

Product information

Create a system built around your life with Jawbone UP24. UP24 is an activity and sleep tracking wristband that wirelessly connects with your iOS or Android device and your favourite fitness apps to give you helpful information to guide you in taking action to improve your health and fitness.

Track your life
The UP24 wristband will help you understand more about how you sleep, move and eat. It's always connected to your iOS or Android device through the use of Bluetooth Smart, and works with the UP app to deliver real time information and insights to help you understand how you sleep, move and eat. It's rain, splash, sweat and shower resistant, though it shouldn't be submerged under water. The band features a battery life of about 7 days and can be charged via USB to 2.5mm jack.

Understand your actions
The new UP app is always connected to UP24 via Bluetooth Smart, displaying movement and sleep details in easy to understand graphs. The UP Insight Engine collects the data provided by UP24 and ties it all together, helping you find connections and patterns in your daily and nightly activities and providing tips to improve your quality of life. The UP Insight Engine will suggest daily goals based on your unique patterns to help you go farther, stay hydrated and sleep better. The app also celebrates your milestones and challenges you to improve every day adding a sense of achievement to your progress. You can even share your progress with friends by connecting to them in the UP App or sharing your progress on Facebook or Twitter.

Gathering data
UP can track all kinds of information. You can log your workouts and track calories burned, intensity and more for any kind of workout. Sleep tracking intelligently tracks hours slept, light vs sound sleep and waking moments and can be set to vibrate to wake you up at the optimal moment in your sleep cycle so that you feel refreshed. You can input food and drink intake data by scanning a barcode or typing it in and log your moods to discover connections that affect how you feel. Best of all, UP24 has been designed for comfort, so you can wear it at day and night and gather as much information as possible.

Get more from your apps
The UP systems works with a variety of other apps available from both the Apple App Store and Google Play to help you get the most out of your wristband, including RunKeeper, Strava and Withings. The UP app ecosystem includes apps to help you focus on your own goals, such as fitness, weight loss, sleep coaching, detailed food journalling and more.


Apple iOS:
iPhone 4S, iPhone 5, iPhone 5s
3rd generation iPad, iPad with Retina display, iPad Air, iPad mini, iPad mini with Retina display
iPod touch (fifth generation)

Android Devices
UP24 works with most Bluetooth 4.0 Android phones running Android 4.3 (Jelly Bean) or higher. Small screen phones and Android tablets are not currently supported. In addition to this, Jawbone has tested and verified compatibility with these Android devices:
HTC One, Samsung Galaxy S3, Samsung Galaxy S4, Samsung Galaxy Note 2, Samsung Galaxy Note 3, LG Google Nexus 4, LG Google Nexus 5, Sony Xperia Z1, Motorola Moto G, Motorola Moto X.

Accessories Included
Quick start guide, USB charging cable
Battery Life
About 7 days
Bluetooth Enabled
Yes- 4.0 BLE
Two single color LEDs and vibrating motor indicates power, charge states and current status
Band: hypoallergenic TPU rubber, Cap: TR-90 Nylon, plated in Nickel
Model name / number
Tri-axis accelerometer


Click & collect

Free from John Lewis or Waitrose shops for collection tomorrow from 2pm
361 participating John Lewis and Waitrose shops

Collect + from a local shop from tomorrow - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

Standard delivery in 5 working days


Named or Saturday UK delivery


Named day UK delivery pre-10.30am


International delivery not available

We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.


Find out more about returning products

Q & As

Rated 3.5 out of 5 by 23 reviewers.
Rated 4 out of 5 by Useful wellbeing tracker I got my UP as a gift for Christmas and was a little dubious of its usefulness at first. I am a keen runner, running 20+ km per week and regularly running in fell races and half marathons. I find that the UP band is very accurate in showing sleep patterns, it shows when my children wake me up very accurately! I use it to remind me to drink water regularly and I have synced it with my Strava account to log the routes and mileage I have covered. This band has loads of features I don't use such as food tracking, and I find that it is a useful tool for showing if I have had an active or inactive day, I would recommend it to anyone. 28 February 2015
Rated 3 out of 5 by Unreliable longevity Having owned a jawbone since October 14, I have enjoyed the facilities and found the sleep monitor particularly interesting. However, I was interested to learn from other jawbone owners who have used it up to 6-8 months to find that it just stops working! This has just happened to me and so I will be returning it to John Lewis as its under its years warranty. 26 February 2015
Rated 5 out of 5 by Very useful Really good at giving useful tips. Really pleased I have brought this device. Couple of problems I have encountered seems to occasionally go from sleep mode to awake through the night and when I'm recording my food diary some foods it does not recognise. 05 February 2015
Rated 5 out of 5 by Great but counterproductive I decided to buy this device to encourage me to keep fit in 2015. However as a mum of two young children it turns out I do far more than the suggested daily 10000 steps so it has saved me a fortune on gym fees! It's very interesting to see my sleep patterns (or lack of) and has definitely encouraged me to go to bed earlier. 04 February 2015
Rated 1 out of 5 by Avoid this product! The band keeps freezing, the only way to get it going again is with a soft re-boot, that means pluging it back into a USB port. This happens at least once a day. The sleep monitoring function shuts its self off every night after 2 hours. This product is severely flawed. 27 January 2015
Rated 1 out of 5 by Poor Sizing, now 2 weeks in it has stopped syncing. I was so excited about receiving this product. The first one was too tight so I returned it. I now have the Medium but two and a half weeks in the band has stopped syncing my steps. The advice is to shut the app down and re-start it but this will mean I loose my data. I went from the fitbit one to this and in all honesty the fitbit one and its reliability is far superior. 23 January 2015
Rated 1 out of 5 by What a saga!! I received a jawbone 24 at Xmas, which was on promotion prior to Xmas. However, it was the wrong size, I have visited either Peter Jones or John Lewis to exchange it, several times with no success, as the large black bands seem in short supply! However, yesterday, at JL I was able to exchange for one that had been return, the right size and the right colour! Today, I when I opened it, there was no usb and using another charger it would not charge. I have now returned it, received my refund, but I am still without a jawbone and if I want to buy another one its going to cost me £20 extra!!! 17 January 2015
Rated 3 out of 5 by Good but frustrating I read a lot of reviews before buying the UP24 and chose it above the Fitbit because I liked the idea of the more interactive app. This first week it worked like a dream and I became hooked on syncing it etc and the app worked well. I then updated the firmware as suggested and that is when it stopped syncing my steps after about 3.00 pm each day. I spent another week trying to sort it out including emailing Jawbone. Jawbone suggested a soft reset or exchange but by then I had had enough and returned it to John Lewis 29 December 2014
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  • 1 year guarantee included