John Lewis Franklin Office Chair, White

Product information

This executive-style office chair makes a striking addition to any office or home study. It’s made with a sturdy metal frame, foam-filled seat and finished in bonded leather. The chair is height-adjustable with padded leather arms and a headrest to provide maximum comfort.

Please note: Not all of our ranges are on display in our furniture departments. Please call your nearest John Lewis to check before you visit.

Interest Free Credit: If you buy this product in our shops, it's eligible for Interest Free Credit, which is available when you spend £1000 or more on selected home products. Terms and conditions apply: find out more

Assembly Required
Partial self-assembly required
Back Rest Information With tilt lock the back of your chair can be released for easy reclining.
Back Surface
Faux leather
John Lewis
Country of Origin
H76 x W140 x D70cm
Eligible for International Delivery
Furniture Range
Height of seat
Lumbar Support
Manufacturer's Guarantee
2 years
Glass & metal
Recommended hours of use
Up to 5 per day
Seat Height

Editor's Notes

Please note: Not all of our Furniture ranges are on display at every branch. Please phone your nearest branch to check before you visit.


UK mainland delivery within 7 working days; may be longer for N Ireland, island and rural postcodes


International delivery not available

We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.


Find out more about returning products

Q & As

Rated 3.6 out of 5 by 77 reviewers.
Rated 5 out of 5 by Yeah, Baby, Yeah We bought a chestnut colour Franklin chair. Delivery was on time and the delivery man was helpful. The instructions were clear, and assembly was mostly trouble free. Some other reviewers, who experienced assembly difficulty, have commented on past (mostly trouble-free) assembly of IKEA furniture. This furniture is slightly different in that the instructions include words as well as diagrams. The nuts and bolts are tight on first fit, and it’s worth inserting and removing all the bolts into/out of the nuts before assembly to minimise resistance when you come to the actual assembly process. Final assembly should be a lot easier, and if you then do experience resistance at final assembly you know its probably a crossed thread. My advice would also be that If all else fails then read the instructions which include “Do not tighten the screws completely” ……. until the very end …….“Now tighten all the screws”, (they mean bolts). Before we bought this chair we tried out all IKEA office chairs and most of the John Lewis range and other (much more expensive) chairs they stocked at 2 branches. This felt the best. In use, for up to several hours at a time, the chair is exceptionally supportive and comfortable - so far. Quality is on a par with IKEA. We cannot comment on wear as we have only used it for a few days. 02 May 2015
Rated 5 out of 5 by Very comfortable Tried this chair in the shop and liked it so went ahead and bought one in chestnut. Have now had it for two weeks and am really pleased. It is very sturdy, very comfortable and has a good range of (adjustable) movements. Good lumbar support too.Was a little concerned by some of the reviews about assembly but to be honest there wasn't too much of a problem. The arms need a bit of patience but so long as you don't tighten the back plate screws - as it tells you not to - they are fine. (I have had to assemble two as the first one had to go back due to a defect. No problem with either) An expensive purchase but it feels like it will last a long time. 24 April 2015
Rated 5 out of 5 by Franklin Office Chair Well designed, well made and exceptionally comfortable. Very good value for money. Most of the adverse comments about the difficulty of assembly are rubbish. If the normal engineering procedure is adopted of inserting ALL screws and only turning a few threads BEFORE tightening them all down, then there is no problem. Delivery guys were terrific. 31 March 2015
Rated 1 out of 5 by Buy Elsewhere The plastic coated legs are rubbish, and were chipped. Padding on the front leg support of the chair is not equal across the front. And then there is the assembly of the arms. I'm good with flat pack furniture but I was beginning to get stressed towards the end. The bolts on the arms are a nightmare and apart from being awkward to get in, can decide to cross thread! The quality of the leather and plastic is rubbish. And the only thing going for the chair is that it is comfortable! Suggestion, buy cheaper elsewhere and one which comes ready assembled. DO NOT BUY! 30 March 2015
Rated 1 out of 5 by Very Poor Chair with Safety Issue The build quality of this chair is poor. The plastic covers on the base legs constantly come off from day one. The chair significantly lost 'padding' in the foam filling and lost comfort over a 12 month period. However the worst problem was a metal rod that started to protrude out of the leather covering at the front of the seat. This came to light when I stood up and scratched my leg. I also tore some clothing on this as well. Eventually this rod stuck out by more than 25mm. This is dangerous! After just over a year I called John Lewis to return the chair and they have been excellent in dealing with this. I have received a full refund and they picked up the chair from home to return it. The John Lewis driver who picked up the chair was shocked at how dangerous this chair was. I recommend no-one buys this product. 27 February 2015
Rated 1 out of 5 by ITS SELF ASSEMBLY I could not believe that John Lewis would sell such a shoddy item. The laugh is they say it cen be fixed in 30 minutes. This is impossible. It needs at least 2 strong men as the screw holes do not line up and it has to be forced into place. VERY Disappointed. 15 February 2015
Rated 2 out of 5 by What an effort! The chair is really, really comfy (I have a bad back and the lumbar support is a great feature), and looks good too, but the arms are as bad to assemble as all the reviews say. A NIGHTMARE. The holes don't line up and it needed two adults to force them into place whilst I tried to tighten the bolts. The Allen key that's supplied is not up to the job and nor was my Bosch power driver. Eventually I had to use a hex key fixed to a long armed wrench to get enough leverage. I'm very, very surprised JL stocks something so badly designed. 06 February 2015
Rated 2 out of 5 by Shame About The Arms After reading the mixed reviews about the self assembly aspect of this chair, I decided it was probably the ability of the purchaser rather than the quality of the chair. However, I have come to the conclusion that the mixed reviews must be a result of a variable quality being produced. I completed the fixing of the arms of the chair, using a different screw of my own, hence the two stars. I am very pleased finally with the chair but very displeased with the trouble I had with the self assembly aspect of the arms. I needed some strength in my arms to cope with the chair arms. 04 February 2015
  • 2015-05-23T14:13:06.495-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_77, tr_77
  • loc_en_US, sid_361518, prod, sort_default
2 3 4 Next>


Product code :


Colour :


More than 10 in stock