John Lewis Matilda Bar Chair
Matilda Black bar Stool
Bought four in April
Loved the style, finish & comfort and the reasonable price.
The black leather stitching matches other kitchen chairs!
One back support pad was faulty so had to have stool replaced.
Oh well one of those things!
So we bought two more.
Two stools began squeaking and wobbly so replaced.
Month later reported two more, same problem.
JL insisted on home visit, fair enough.
We think the nice inspector was wowed by our immaculate kitchen and that we were not middle age hooligans.
Pointed out that since visit was arranged a foot rest weld on one of the faulty stools had also failed.
Inspector suggest using WD40 on squeaks which did seem to work, but left slippery oil on our ceramic floor tiles which my wife had to clear up.
We politely asked if lubricant was required why was a tin of WD 40 not mentioned on the product sheet or provided with each stool?
Our nice Inspector signed them off as faulty.
Our replacement two stools arrive tomorrow.
I can virtually build them blind folded, wish us luck!
01 September 2014
I bought 4 of these chairs for a new kitchen. They became squeaky very quickly . One has now become dangerously wobbly and come away from the base altogether. Looking at the base of the others, they are heading in the same direction.
Am very disappointed as They look stylish and were expensive. Will be going back to JL for a refund.
I would not recommend.
26 August 2014
Love my bar chairs!
I bought 2 of these chairs about a year ago for my kitchen. They are perfect for the island/breakfast bar. I put my 2 year old on them for breakfast and it is perfect for keeping an eye on her while i'm working in the kitchen. I also find them very stylish and hardwearing, contrary to some of the reviews that I read on here. One of them is a bit squeaky, but otherwise they are as good as new despite daily use for a year.
I would recommend.
21 August 2014
A very stylish chair
I am extremely pleased with my new bar chair. It looks stylish, feels comfortable
to sit on and is light and easy to move around. Also the adjustment is straight forward.
18 July 2014
Matilda high Back Bar stool
Very Comfortable but a dangerous design defect as seen in other reviews.
The tack welded base can dislodge causing the stool to lose stability. An accident waiting to happen
23 June 2014
These chairs Do not last more than 12 months
Great chairs nice looking and Sturdy
but unfortunately they do not last
After about 6-8 months the rim on the bottom of both chairs came off
Then they started to rock and become unsafe to sit on
There are only 2 adults in the house and they are not used all the time so I would not recommend
We have contacted j Lewis for a refund.
03 June 2014
Poor quality seat covers
I've had these stools for about 18 months now and would not recommend them. The leather of the backs started to fray along the edges within days, such that JL actually replaced one of the stools for me. The replacement is exactly the same. I use one of the stools every day and the leather of seat of this one has also cracked around the edge of the seat pad and around the very edge next to the stitching. Very disappointing as from a colour and design point of view they are perfect. Too expensive to be having to replace every 18 months.
28 December 2013
Do not buy!
I bought two of these stools. They are used every day. Within 6 months they started squeaking and the base holding the main upright came loose and caused the stool to wobble.
Thank god for John Lewis and there superb aftercare service. They were replaced with no questions asked. But guess what happened after a 6 months.....yep, exactly the same problem!!....total waste of money
15 June 2013