John Lewis New Duck Feather Standard Pillow, Soft/Medium
Very very smelly
We purchased these pillows 2 months ago and have had to remove them from our bedroom due to the awful smeill.i have been accusing my boyfriend of having a 'smelly head' for the past 2 months and it's only after reading all these reviews that I have had to apologise and admit that it not him that stinks but the pillows. Although the pillows are comfortable the smell was unbearable and got worse over time. We have followed the washing/drying instructions but they are now worse than before. Frebreeze also hasn't worked. JL are you able to help? Are we still able to get a refund or credit note without the recipe or packaging?
20 October 2014
Vile smell which made me wretch
I wish I'd read these reviews first. The pillows are packaged well so you won't notice the vile animal smell until it's too late. It has made my whole bedroom smell. I tried washing the pillow which has only made the smell worse and probably means I can't get my money back. I nearly wretched. I can't believe John Lewis are selling these.
25 September 2014
Just purchased duvet, pillows, duvet covers etc to replace those that daughter is taking to Uni. What a smell. I thought it was the pillow case protectors that I also purchased - had them outside for 2 hours and now the room smells awful. Will need to return.... why are these still on sale? Have to drive all the way back to Chichester tomorrow to change them - not happy!
05 September 2014
We bought four of these pillows for our new holiday home and our first guests complained of the smell. We had to bring them back home and the car now smells like a farmyard! We see from earlier reviews that this problem has been going on for months and we are very surprised at John Lewis not sorting it out. We have spend a lot of money at John Lewis kitting out our new holiday home and feel badly let down.
05 August 2014
Wow! They smell!
I should have really listened to the reviews more. Boy, they smell! And everything that comes in touch with them smells too! I have been airing them for good 15 hours now and NO IMPACT. I won't be able to return them as they were sent to our holiday home in a different country. But they are practically unusable. I am so dissapointed,... :(
30 July 2014
Really good value for money, excellent quality, they keep their shape and are very comfortable.
09 July 2014
I should really have taken more notice of the previous bad reviews! But, no. I thought that after all the negative comments about the smell (like a damp dirty duck!) that JL would have re-stocked with a replacement supply. I cannot return these as I've thrown away the packaging and I washed them hoping to get some of the smell out. They will have to be thrown away.
12 June 2014
Duck feather pillows absolutely reek. Made me feel sick. Now have to spend half a day shlepping back to change them.
10 June 2014