Rated 3.8 out of 5 by 6
Rated 5 out of 5 by Jomil Excellent product and service
Ordered the black desk online and it is just as I expected. Fits in beautifully with my decor and was very easy to assemble. As always could not fault John Lewis on service and the delivery drivers Dom and Robo gave excellent service which is why I always make J L my first port of call
04 November 2015
Rated 2 out of 5 by NotHappyJan Watch out when assembling - black gunk stains carpets
We bought this desk for its modern look. The items match the picture online.
However, be watchful during the build. As you move it around to fix it, there is black gunk (highly unexpected and inexplicable) within the metal tubing which has stained our newly laid white carpet. It doesn't come out on a normal vacuum. This purchase has now created more angst, and a general feeling of disappointment with John Lewis on the products it is importing and advertising on sale. (Rough, I know. But help me deal with my carpet and this feeling might go away.)
My concern is a question of quality of manufacturing process, and so I've rated the product down. After all when I've bought quality products in the past, I do not see black powdery stuff pouring out of its internal cavity. It makes me think this product was made in a country not known for designer quality manufacturing, and therefore not now reflective of the price I ought to have paid.
I'll be interested to see whether John Lewis responds with a solution of how I get the stain out of my new carpet.
02 August 2015
Rated 5 out of 5 by Richp69 What a great desk and service!
Very very pleased with this desk and the service from John Lewis.
The delivery drivers called 20 minutes before arriving at the beginning of the time slot so we weren't waiting around. There were two of them to carry the boxes in and they were very polite.
The desk went together very easily - just don't fully tighten all the screws straight away to give a bit of adjustment. Once all together then the screws can be tightened.
Will now be working from home more often!
21 February 2015
Rated 1 out of 5 by Gr8Kate Disappointed :-(
My experience so far is disappointing. Although two other items delivered (both made in Italy) were fine, the Perry desk (made in China) has some alignment issues. Having put the frame and legs together according to instructions, the pins in the glass top do not align with the holes in the pre-drilled frame, despite a measure of tolerance in the hole size. The frame has been made in one piece and is not affected by home assembly. John Lewis agree to replace - BUT NOT FOR 2 WEEKS from the original delivery! Despite having 10 in stock. So I have to disassemble and store the poor quality desk and packaging AND wait longer ( without a desk as I moved the old one out,) for a replacement than the original took to arrive. Not happy :-(
The replacement had better be OK .
30 November 2014
Rated 5 out of 5 by Saeea Stylish and Sturdy
We bought this as a work desk for my husband and wanted something stylish as it was going into our living room. This was the only glass top desk that ticked all the boxes, as some can be very flimsy or else hidiously expensive. Delivery was great as usual with John Lewis and it was easy to assemble. It looks super-smart. A timeless, classic, stylish desk, not too small, not too large, just perfect!
12 February 2014
Rated 5 out of 5 by Yasmeen Fabulous
Bought for the study.
Took us about 15 mins to assemble (took him 15 mins - I just watched).
Comes with a heavy glass top. Chrome legs, top rectangular frame and a bottom bar.
Polite delivery guys.
Delivered within 3 days of ordering.
04 December 2013