John Lewis Pocket Ortho 1200 Mattress, Kingsize

Product information

The Ortho collection has been specially designed for a firmer feel mattress without compromising on comfort. Made in Britain, this hand crafted mattress contains 1216 ReActive pocket springs, each working independently to provide total body support.

It's upholstered with materials from sustainable sources, including Airstream, a breathable polyester. Silver micro particles are also contained within the fabric finish which ensures a clean and fresh anti-allergenic sleeping environment.

This mattress is upholstered on both sides and should be turned with the seasons to ensure comfort and longevity. Match this mattress with a non sprung divan base or slatted bedstead to ensure firmer support.

This Ortho mattress is handmade by Hypnos Ltd, proud holder of a Royal Warrant from HRH Queen Elizabeth II. With over 100 years of bed making experience, the brand prides itself on helping to deliver a deep, energising night’s sleep. Mattresses combine pressure relieving pocket springs and the finest natural materials to create a supportive and supremely comfortable sleeping experience.

Please note: We recommend you visit one of our shops and try out your mattress choice before ordering online. Not all of our Furniture ranges are on display at every branch. Please phone your nearest John Lewis to check before you visit.

Interest Free Credit: If you buy this product in our shops, it's eligible for Interest Free Credit, which is available when you spend £1000 or more on selected home products. Terms and conditions apply: find out more

John Lewis
Country of Origin
W150 x L200cm
Eligible for International Delivery
Exclusive to John Lewis
Polycotton cambric layer, dual density polyester, Airstream polyester
Mattress care
Turn regularly
Mattress collections type
Ortho Support
Mattress Size
Mattress tension
Mattress Type
Pocket Spring
Side stitched Information Hand or machined
Machine side stitched
Spring count
Tick composition
64% viscose, 34% cotton
Tuft Type/Surface Finish
Cotton felt tufts
Weight Information Unpackaged weight


UK mainland delivery within 7 working days; may be longer for N Ireland, island and rural postcodes


Express 2 working day delivery to selected areas


International delivery not available

We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.


Find out more about returning products


Mattress & Divan Recycling

The charge for this service includes the removal and recycling of mattresses and divans only, and not bedsteads or headboards.

Please note that we reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf.

Mattresses and divans will be broken down into their constituent parts and around 98% of this material will be sold for re-use.

Q & As

John Lewis Pocket Ortho 1200 Mattress, Kingsize 3.9 5 8 8
JL Pocket Ortho 1200 Mattress First mattress bought in December 2013 and within a few months was sagging on one side. Manufacturer came out and agreed it was faulty. Received a replacement in June 2014 and this has now sagged on both sides despite turning the mattress as instructed in the JL guide. It is very uncomfortable but the manufacturer claims the sagging is 'within tolerance'. If this is the case within 5 months I hate to think what it will be like after 5 years. Incidentally we are both slim people. JL has agreed we can choose a replacement but only to the price we have paid. However these all seem to be from the same manufacturer and, as we have lost confidence in this supplier, would definitely not recommend this product. What do we do? 04 November 2014
Disappointed Sadly I'm very disappointed with my 1200 mattress. Bought five months ago and it has already sagged. It was firm for the first month but has softened considerably since and I'm not a heavy person! I have lower back problems and this mattress has made things much worse, so will now have to get rid of it. I seem to be the only reviewer here who is less than happy, so perhaps there's a fault somewhere with mine. Either way, be careful when buying, as in my experience its once solid build hasn't lasted well at all. Not what I expected from J.L. 28 August 2014
Superb comfort Whilst not cheap, and recognising you get what you pay for, we splashed out on this mattress. It was the right decision! Great comfort for both of us, doesn't give way at the edges, firm and looks good. Highly recommended. We also bought the double size ortho 1200 for one of our other beds. 23 August 2014
sleep improved! We bought a new matress for moving home and really glad we shelled out for this one - my sleep is much improved with a good quality matress. It's pretty firm which not everyone would like, but it means I don't even notice if my husband turns over in bed etc. Only downside is the price, quite expensive. 20 July 2014
Lovely mattress Really happy with this mattress. Firm but not too much. A real improvement on our previous mattress, which was foam topped. I definitely prefer this kind of sprung mattress. Excellent value for money. 19 November 2013
An amazing nights sleep I went to the John Lewis store and managed to overcome my reluctance to follow the advice given to try beds out by lying on them for at least 10 minutes. It works - no one bothered me and when I was ready a really helpful assistant explained to difference between the various numbers given to the ortho mattresses. This has been on of my best buys, it is firm but not too firm and has allowed me, a bad back sufferer, to have some of the best nights sleeps I have had in years. 13 November 2013
No complaints here I noticed how painful my hips became on my last mattress during pregnancy. Now pregnant again and on this mattress, I can safely say no hip pain (yet). Very pleased. 05 September 2013
you get what you pay for my bed is over 15 years old, but it is fine, but my matress had seen better days. i bought this matress, because i have problems with my back, and my old matress was starting to sag, and giving me back pain to include not supporting my back, this matress is great, it is firm and really supports my back i have never slept so well, in a long time. it is a very firm matress, but you can really feel it supporting your back. i always say when getting a bed or matress to get the best you can afford. and this matress has done it for me. 19 May 2013
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