John Lewis Riley Office Chair
Not as comfortable as I had hoped
Despite the poor reviews that suggested that this chair would only last a year or so, I decided to buy it as a temporary measure as I found it comfortable in the shop and currently can't afford an ergonomic chair.
When it was delivered I was a little disappointed with the packaging, which seemed a bit 'thrown together' and found that the plastic sheath that covers the support to the back of the chair was dented. However, it wasn't a serious enough defect to be worth sending back given that the chair was relatively inexpensive.
It was quite straightforward to assemble and I managed it single-handed in about half an hour.
I was disappointed to find, however, that the chair was not as comfortable as the one I had tried in the shop (and yes, it was the same model). This may be partly to do with the height of my desk (soon to be replaced) but I do have to use cushions with the chair to get to a comfortable typing position.
11 November 2014
Good – while it lasted
Very happy with this chair – considering the price – until the three little welds holding one of the castors onto the foot spider failed completely. Chair was useless as a result, after just over two years in use. Took if back to our local John Lewis store where the departmental manager immediately agreed this wasn’t good enough and authorised a replacement or complete refund. I was loathe to take another one away though as, on close inspection, the way of fastening the castors to the spider is decidedly suspect.
12 July 2014
A Hard Ride
The chair was delivered very swiftly. Self assembly is required and as I usually struggle with that sort of thing I was a bit apprehensive. I had already seen the chair in my local store so I knew what to expect. I initially considered assembling it without the arms as I wanted to use it in a fairly confined space, however I then realised that the wheel base was a little larger than my existing chair so that, is in fact, the widest part and the arms could go on. Assembly took a little longer than the suggested time of 15 minutes but I was able to do it without losing my temper. Adjustment of the seat and back is very easy. My main concern is that the seat upholstery is fairly thin and I am still contemplating whether to use a cushion to provide some extra padding. This is why I have rated the seat as average rather than good.
20 May 2014
A little under a year!
I pretty disappointed with the quality of this purchase. My previous office chair lasted me 5 years. I bought this chair last year, and the plastic wheel has just broke! Now I feel uneven in my seat as I can not wheel my chair around and the seat bobs up and down.
Be warned, this chair is cheap and the wheels are very weak plastic compared to other office chair makes. I would not recommend this product.
29 August 2013
Value for money (at the reduced price)
Nice comfortable chair. Has everything you could expect for a chair at this (reduced) price. One warning - really not suitable for large people. The seat length (ie from back to front) is about right for average or smaller posteriors and for people of average height.
30 June 2013
Comfortable & good value for money
Easy to assemble, took my husband about 15/20 minutes. Very comfortable and seems sturdy. Ordered on Saturday, arrived Monday morning, brilliant! Looks good, really glad I ordered the Riley office chair.
03 June 2013
Be prepared: The chair comes in lots of pieces so takes quite a while and a bit of brain power to put together.
08 January 2013
comfortable and good value
I was looking for a office chair which offers firm back support as I have a very poor back. I wasn't planing to spend a ridiculous amount of money on those well-branded professional office chairs. So this chair turned out to be my first choice.
It's important for me to be able to adjust the back of the chair to the position that my back feels comfortable to lean on. This chair dose the job. The back of the chair can be raised and lowered. The angle of the back is also adjustable.
I'm really happy with this purchase.
04 November 2012