Lancôme Bi-Facil Non Oily Instant Cleanser Sensitive Eyes

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Product information

Rediscover purity

Your skin breathes, naturally beautiful

All types of eye makeup, including waterproof products.

Suitable even for sensitive eyes and for contact lens wearers.

This fresh-as-water eye makeup remover offers instant, gentle cleansing. It’s effective, bi-phase formula activates when shaken and easily removes all traces of eye makeup (even waterproof), while leaving no oily residue.

Ophthalmologist-tested for safety.

Beauty Feature
Eligible for International Delivery
Eye Type
Make-Up Remover
Skin Type
Unit Price
£17.2 per 100ml


  • Click & collect

    Click & collect from John Lewis and Waitrose shops tomorrow from 2pm
    Find out more
  • Collect+

    Collect + from a local shop from tomorrow, postcode exclusions apply
    Find out more
  • UK delivery

    Standard delivery within 5 working days
    Named or Saturday UK delivery
    Named day UK delivery pre-10.30am
    Find out more
  • International delivery not available


We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 4.9 out of 5 by 24 reviewers.
Rated 5 out of 5 by Great for sensitive eyes This is the only eye make-up remover that doesn't sting my eyes, apart from Sisley at twice the price. Not greasy, no smell, just does the job well. 15 September 2015
Rated 5 out of 5 by Light and easy to use Great product as I didn't have to really rub my eyes. Mascara and eyeliner came off by holding the cotton wool with the cleanser on my lashes and eyelids, and wiping away in two moves. It ran out too quickly though. 26 July 2015
Rated 5 out of 5 by Great for waterproof mascara Lifts even waterproof mascara with no rubbing or oily residue. I have tried cheaper makes but always come back to Lancome. 08 July 2015
Rated 5 out of 5 by The best eye makeup remover in the world! I have been using this for years and have not found anything that works better without leaving my eyes red and sore. It removes even waterproof mascara swiftly and easily. 23 June 2015
Rated 5 out of 5 by Eye Cleanser Removes eye make up really easily and does not feel greasy. 15 April 2015
Rated 5 out of 5 by Brilliant I have very sensitive eyes and am very limited to what I can use. This is so good. I damp some cotton pads and just place them over my eyes for seconds and without any effort including waterproof mascara it just disappears. You can then re-apply eye make-up immediately with no greasy smears. Definitely the best on the market. 18 March 2015
Rated 5 out of 5 by Lancôme Bi-Facil Non Oily Instant Cleanser Sensitive Eyes An amazing product. One swipe and all eye make up removed. Lovey as a cleanser too. 09 December 2014
Rated 5 out of 5 by Best eye make up remover This might not be the newest product but it consistently delivers great results. 02 September 2014
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