Lancôme Bi-Facil Non Oily Instant Cleanser Sensitive Eyes

Product information

Rediscover purity

Your skin breathes, naturally beautiful

All types of eye makeup, including waterproof products.

Suitable even for sensitive eyes and for contact lens wearers.

This fresh-as-water eye makeup remover offers instant, gentle cleansing. It’s effective, bi-phase formula activates when shaken and easily removes all traces of eye makeup (even waterproof), while leaving no oily residue.

Ophthalmologist-tested for safety.

Beauty Feature
Eligible for International Delivery
Skin Type


Click & collect

Free Click & collect from John Lewis or Waitrose shops for collection tomorrow from 2pm
355 participating John Lewis and Waitrose shops

Standard delivery within 5 working days


Next, named or Saturday UK delivery


Next/named day UK delivery pre-10.30am


Collect+ from a local shop from tomorrow - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

International delivery not available


We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.


Find out more about returning products

Q & As

Lancôme Bi-Facil Non Oily Instant Cleanser Sensitive Eyes 4.9 5 17 17
Best eye make up remover This might not be the newest product but it consistently delivers great results. 02 September 2014
Lancome bi-facile simply the very best eye-make up remover in the world - the only one I buy now - after many years of trying them all out 20 August 2014
Brilliant product! In my opinion it's the best eye make up remover on the market. Even cleans waterproof mascara gently and efficiently. I sometimes try other brands but always come back to Lancôme. 22 July 2014
Very good eye make up remover Was given a Christmas present of a small bottle of this plus mascara, eye liner and lip gloss and only used it when my previous make up remover ran out. I was hooked. It is so good at removing my waterproof mascara. Have used Decleor and Clarins before and this is certainly the best. Thoroughly recommend it. My teenage daughter loves it too! 08 July 2014
The best eye makeup remover Great product for removing all types of eye makeup with no irritation. 10 June 2014
Gentle cleanser I find this product really gentle on my sensitive eyes. It quickly removes all traces of eye make up including my long-wear eye liner. It needs to be shaken before each use to mix the product. 29 April 2014
Very useful! Definitely worth the money lasts ages and works very well only need a small amount and gets rid of so much mascara! 01 April 2014
Removes every last trace! You have to shake the bottle to mix the two layers. IT is quite oily so I try to keep it just to my eyes. After a few weeks I noticed my lashes looked thicker and more plentiful. Probably because I wasn't scrubbing my eyes with my old awful cleanser. Sometimes I do sweep this accross my whole face lightly, for a deep moisturising treatment and after it is washed off I have plump hydrated skin. This is much better value when bought as a special buy. You get two bottles for just a bit more than the price of one!! 03 January 2014
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