Magimix 11690 Kettle, Brushed Stainless Steel / Black
Don't be fooled by the looks or name!
This kettle looks really nice and with the price you would think you would be getting a great kettle!
How wrong I was. On a positive note John Lewis and Magimix have been very helpful exchanging the product numerous times when the kettle has broken. I think this kettle needs reviewing by Magimix and sorting the problems out.
The lid has broken, stopped boiling, leaking etc. I have had 4 of these now and the existing one has now stopped working. I don't think we will bother swapping again as it is only a matter of time before a replacement develops a fault. Time for a change and hopefully a much more reliable kettle.
DO NOT BUY THIS PRODUCT, TOO MANY FAULTS!!!!!!!!!!
03 March 2014
Very disappointed as lid has now broken. Quality of seal and lid did not feel great from the start. Rubber didn't seem to fit snuggle but urgently needed kettle so put up with it. Now urgently need replacement.
12 February 2014
Unreliable and poorly made
My first kettle was replaced under guarantee when it started leaking and the lid stopped closing and now the filter on the replacement has broken. It is such a shame as it would be an excellent kettle if the quality was as good as the price tag would suggest.
10 February 2014
The lid started to become stiff in year 2 but was OK, however it has just broken off (year 4) and it is obviously a weak point as it is held by four thin plastic stays which obviously get brittle and perish. It is clearly a design fault and is not worthy of such an expensive product.
02 February 2014
I enjoyed this kettle for 4.5 years
I had this kettle since May 2009 and just noticed it started leaking from the base. I bought this brand after trying three other brands previously and all failing within a year. It's sleek, it remains cold to the touch after boiling water, it is quite loud, it boils the water really fast. I am disappointed to read the reviews. perhaps the quality has decreased over time/ Now will need to replace it with a different model!
30 January 2014
Lid problems seem not to have been solved
Based partly on Which reviews, I bought an earlier model of this kettle (a Magimix 11566) in Oct 2010. It went into the tip/recycling last week after the lid finally broke after a few months of the lid being very difficult to open/operate. The kettle works fine/quick; it's noisier than others we've had, it's also fairly heavy, but for the price/brand, I would have hoped for a longer life than just over 3 years of use. A friend also had this kettle and the lid broke on that too as did the lid on the same kettle at my partner's workplace......!
27 January 2014
STOPPED WORKING AGAIN!
I bought the kettle and toaster together, the product looks great and is sturdy and efficient, until it stops working. I bought the first one in December 2010, it started to leak from the base. The replacement arrived in April 2012, the lid stopped opening last week, then the kettle lit up nicely but didn't boil. I am returning the kettle this week. From other reviews I can see that these are common faults. Why can't they fix it?
19 January 2014
You have been warned!
We bought this kettle 3 months ago (without reading the reviews) and almost immediately had to revert to using our old kettle .. the reason being;
Assuming that the metallic / medicinal taste was due to it being new, we persevered and even descaled it within the first week. However, 3 months on the water taste remains horrid, so despite our earlier optimism, we have returned it.
Shame - a nice looking kettle that felt robust!!
New kettle being sought (after reading reviews)!!
09 January 2014