Rated 1 out of 5 by 1
Rated 1 out of 5 by Annoyedhusband Beware buying online
I bought this bag online for my wife's birthday and had in delivered to a local collect plus. On receiving the gift my wife pointed out that is was missing the dust bag. I contacted John Lewis customer services hoping it was a simple error and one would be sent out. Problem easily solved.
Below is their response
" I can confirm this item does not come with a dust bag if you purchase this online, if it had been in store it would have."
Ridiculous. Why would the item be different if bought online and not instore?
I am awaiting further responses regarding this matter.
22 January 2015