Miele KDN12823S-1 Fridge Freezer, White

Product information

The clean, uncluttered lines of the large Miele KDN12823S-1 frost free fridge freezer give way to reveal an interior packed with storage innovation and intelligent design.

Thanks to its EasyOpen handle, you’ll never find yourself wrestling with the fridge or freezer door again. The KDN12823S-1 lever action is cleverly designed to release the seal and open the doors effortlessly.

The fridge has four glass shelves, a chrome-plated metal bottle rack, 2 half-width vegetable drawers, along with 3 balcony shelves and a full-width dairy compartment in the door.

The freezer has a Super Freeze function to freeze your food in the quickest possible time, locking in flavour and goodness. The 3 drawers are transparent so you can easily see what’s inside, while the frost free function works to keep this appliance in tiptop condition.

LED indicators make it child’s play to monitor the internal temperature, with a visual and acoustic alarm alerting you to any internal rises in temperature. The whole unit benefits from Miele's typical excellent build quality and an excellent A+ rating for energy efficiency. Finally, the doors can be reversed to suit your kitchen layout.

24 Hour Freezing Capacity Information How much food can be frozen over 24 hours
Antibacterial protection Information Special lining which prevents any bacteria growth
Average annual energy cost Information How much the appliance costs to run a year (with John Lewis assuming 1kwh = 10p inc VAT). Please contact your electricity supplier for the price you would actually pay for a unit of electricity
H182 x W60 x D63cm
Eligible for International Delivery
Energy Consumption Per Standard Cycle Information Amount of electricity used. The lower the figure, the less electricity used
Energy Rating Information Graded on performance A++ - G, with A++ being the highest grade
Fast freeze Information Freezes food more quickly, thus retaining more flavour
Freezer Defrost Type
Frost Free
Freezer drawers/shelves
Fridge Defrost Type
Auto defrost
Fridge Freezer Type
Fridge Position
Maximum Ambient Operating Temperature
Minimum Ambient Operating Temperature
Model name / number
Net storage (freezer) Information Usable freezer volume
Net storage (fridge) Information Usable fridge volume
Number of Fridge Shelves
4 shelves, 2 drawers, 4 door shelves
Power Cut Safe Time Information How long the appliance can keep your food chilled/frozen in case of a power cut.
25 hours
Reversible door Information Can be reversed by yourself after delivery, or -selected appliances only - by John Lewis (charge applies)
Safety glass shelves Information Easy to clean and an anti-spillage rim
Star rating of freezer compartment Information From 1 - 4 stars, with 3 keeping food the longest, a 4th star denoting fast freeze capability
Temperature display
Temperature warning light Information Warns you if the internal temperature is too high


UK mainland delivery within 7 working days; may be longer for N Ireland, island and rural postcodes


Express 2 working day delivery to selected areas


International delivery not available


We want you to be happy with your purchase. If you're not, just return the products to us or to one of our shops. Unless faulty, we'd like this to be within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Depending on the type of product, you can make free returns via our shops, Royal Mail (or courier collection for large or heavy items), Collect+ or via MyHermes.

Find out more about returning products


Refrigeration door reversal

The charge for this service includes:

  • Reversing the door on your new refrigerated appliance
  • Delivery of the appliance
  • Refrigeration disposal

    This service includes removal and disposal of your old refrigerated appliance for reuse or recycling.

Q & As

Miele KDN12823S-1 Fridge Freezer, White 3.8 5 9 9
Owww!! Good looking... Solid, good quality. Happy with my new buy so far. 30 September 2014
Great Handles This replaces a comparable Bosch. We wanted a FF with 2 vegetable boxes in the fridge compartment, a feature no longer offered on most models in this price range. This particular model does provide this. (We need the flexibility offered by two boxes so as to be able to open and remove them, as our FF is in a place where we can't open the doors beyond 90 degrees, making the removal of a single box very difficult .) So far, we're pleased with its performance. My impression is that even on a routine setting, the freezer works very efficiently. For example, ice blocks are quickly frozen. The unique and wonderful feature is, however, the handles, which are a triumph of German engineering, and are great to use. I'd go so far as to say it's worth buying this model for the handles alone! All is not perfect, tho. The serial number is located on the left hand side of the very bottom of the freezer, which means that getting the number involves reclining on the floor in order to be able to read it. Crazy! Our model was dented on delivery. The delivery men were very apologetic, but installed it pending contact from John Lewis. We were offered a discount or a replacement, and opted for the the former, partly because we'd already been without a functioning FF for two weeks, and further inconvenience wasn't something we needed. With the £100 cash back offer at the time of purchase, plus this discount, we didn't pay significantly more than we wd have for a similar Bosch, and in principle we've got a superior product. I suspect that Miele have been having warehousing problems, as the model on display in the Reading John Lewis branch was also dented, but on the freezer door. Not good. 13 September 2014
Very disappointed Product arrived with minor damage - seems more in build than delivery issues. One of the Indicator lights does not seem to work. Not been possible to locate serial number - not where Miele say it should be - without this not sure if I will be eligible for £100 cashback. Tried to contact Miele but been in long phone queues never got to speak to the right person. 31 July 2014
Excellent fridge/freezer Very happy with this fridge/freezer. It is stylish and very spacious inside. The door mechanism is great. 24 June 2014
Even better than expected This was a replacement for our old Boche Fridge Freezer, and whilst initially we were concerned by the new product's apparent smaller overall size, thanks to it's brilliant design layout we find, particularly in respect of the fridge section, that we now have far more available space. It also seams to work very well in our hot kitchen area. 27 May 2014
Poor product & aftersales- Don't buy Miele! Firstly I'd like to say that my experience means I'll never buy anything made by Miele ever again. Secondly this product was great. For the first 2.5 years, then it decided to release all its gas and not work again. Miele customer support was, to be frank, appalling. Despite an independent engineer's report they basically said I should have taken out their extended warranty and then had to have their own report done which confirmed the first one's findings - i.e. that the problem was inherent and therefore the Sale of Goods act applied. This took the best part of 2 months. Miele were obstructive throughout. They seem to rely on this to ensure people get fed up and move on. 23 May 2013
good, quality product Subtle, timeless design that has a feel of understated quality. Door catch mechanism works well. Plenty of space for the three of us. 29 November 2012
Excellent product Really happy with this product. The height is good and there is plenty of room inside. I like the split shelf which gives ample room for standing tall items. The trays are deep and give plenty of space for salad and vegetables. The best thing are the handles - they make it so easy to open as which is so much better than struggling with heavy doors to open. Have maded a mental note to only ever buy products with handles in future. The alarm is good as the door does not shut automatically and is a good reminder if you leave it open. Would definitely recommend this product. 03 November 2012
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  • 2 year guarantee included

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