Experts on Hand

Experts on Hand

Advice you can trust

Experts on Hand is all about the services we offer to make sure you can get the most out of some of the more complex products you buy from us. You may want to have your new washing machine or TV installed for example, or perhaps you're looking to redesign your living room; our expert Partners are available to help, offering a range of services.

Instore services

Experienced, well-trained and knowledgeable Partners in our shops are on hand to assist you with a variety of services.

From Fashion or Nursery advice to Computer set up and support, they'll help you to decide on the right products for you and make the most of them when you get them home.

In-home services

If you're buying new lighting, a new appliance, TV or computer from us, our installation and set up services help you get your product up and running as quickly as possible and with the minimum of fuss. If you're embarking on an interior design project, our Home design advisors will work with you to choose products and create the look you've always wanted.

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Bringing quality to life

Bringing quality to life

We're trying to achieve a better way of doing business

John Lewis Broadband

John Lewis Broadband

Never knowingly undersold

Never knowingly undersold

Partnership Card

Partnership Card