When you make a large purchase like a washing machine or a bed, paying for it isn't the end of the matter - you have to get the thing set up (and perhaps an old one taken away), and sometimes you may not have the time, expertise or just muscle to do that. We've a number of additional services designed to relieve you of those tasks, many of them performed by our specially-trained green van crews when they deliver to you. (Postcode exceptions apply - please see relevant section.) We also offer various services for computer, TV, freesat and home cinema product installation. For a little extra, why not be up and running with your new purchase as soon as possible?
When you buy a washing machine, washer dryer, or dishwasher from us, whether freestanding or integrated (built-in), for £25 we can install it for you (for integrated/built-in the charge is £85). For £8 we can connect up a tumble dryer. We'll connect the appliance to the water and waste pipes, switch it on, and do a test wash to make sure it's all working properly.
If you buy a refrigerated appliance (except for American-style fridge freezers) from us, and you need to reverse the door/s to get the best fit in your kitchen, we can do that for you for £30 before we deliver it (as long as the wiring for door-mounted electronic controls doesn't run through the door hinges).
We'll remove and dispose of all packaging responsibly, and for a further £9 we can dispose of your disconnected and drained old machine - see the section on Disposal & recycling for more information.
You'll be offered the option to select the appropriate service in checkout when the product is being delivered by us, via our green van fleet. If the product is coming direct from a supplier, who may use a courier to deliver to you, these services aren't available and so will not be offered to you in checkout.
We can connect a freestanding electric (£65), gas (£75) or dual fuel (£95) cooker. We can also connect an integrated/built-under electric (£85) or gas (£95) oven. We can install an electric or induction hob for £85, or a gas hob for £95.
We'll disconnect your old appliance (regardless of fuel type), connect your new one, and give you a basic demonstration of your new appliance.
Extractor or circulatory-type cooker hoods can be installed for £85. We'll disconnect your old hood as part of this service as long as it involves changing like for like. For an extractor, we'll connect the hood to an existing extractor fan and the correct ducting.
For all appliances, we'll remove packaging if required, and for a further £9 we'll remove and dispose of your old appliance for recycling - find out more in the Disposal & recycling section.
You'll be offered the option to select the appropriate service in checkout when the product is being delivered by us via our green van fleet (rather than direct from a supplier, who'll use a courier to deliver to you).
Gas Safe Register is the official list of gas engineers who are qualified to work safely and legally on gas appliances. By law, all gas engineers must be on the Gas Safe Register, and our installation crew members are no exception. Gas Safe replaced CORGI, and you should only use a Gas Safe registered engineer to fit, fix or service your appliances.
When you buy lighting from our shops, our trained crew can install wall, ceiling or outdoor lights to an existing safe wiring point, on domestic premises. We'll check the polarity and earthing of the required circuit. The price of this service is £59 for the first light, and £45 for each additional light. All our installers are NICEIC-trained (National Inspection Council for Electrical Installation Contracting). For £29, we'll assemble your new bedstead in the room of your choice. If you buy a gas barbecue from us, for an extra £30 we'll assemble it for you and deliver it so that you can get cooking straight away. These services are available when your product is delivered by our own green van crew rather than direct from a supplier. In each case we'll remove and dispose of all packaging responsibly.
We offer responsible removal and recycling of a number of products when you have a new item delivered by our own green van crew rather than direct from a supplier. You can select this service option when it's offered to you on the product page as you're choosing your new model. We'll remove and recycle washing machines, tumble dryers, dishwashers, fridges, freezers, cookers, cooker hoods and hobs for just £9. We'll also remove and recycle your old TV set for £9 (32" screens and over). For £24.95, we can remove and recycle mattresses and divan sets. (Sorry, this excludes bedsteads and headboards.)
We're sorry that as the following postcodes are not served by our green van fleet, we're unable to offer installation services in these areas:
|AB36, AB37, AB38, AB55|
|B99 , BB94, BD97, BD98, BL11, BL78, BN50, BN51, BN52, BN88, BN99, BS80, BS98, BT1 , BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT18, BT19, BT2 , BT20, BT21, BT22, BT23, BT24, BT25, BT26, BT27, BT28, BT29, BT3 , BT30, BT31, BT32, BT33, BT34, BT35, BT36, BT37, BT38, BT39, BT4 , BT40, BT41, BT42, BT43, BT44, BT45, BT46, BT47, BT48, BT49, BT5 , BT51, BT52, BT53, BT54, BT55, BT56, BT57, BT58, BT6 , BT60, BT61, BT62, BT63, BT64, BT65, BT66, BT67, BT68, BT69, BT7 , BT70, BT71, BT74, BT75, BT76, BT77, BT78, BT79, BT8 , BT80, BT81, BT82, BT9 , BT92, BT93, BT94|
|CA1 , CA10, CA11, CA12, CA13, CA14, CA15, CA16, CA17, CA18, CA19, CA2 , CA20, CA21, CA22, CA23, CA24, CA25, CA26, CA27, CA28, CA3 , CA4 , CA5 , CA6 , CA7 , CA8 , CA9 , CA95, CA99, CF30, CF91, CF95, CF99, CH25, CH26, CH27, CH28, CH29, CH30, CH31, CH32, CH33, CH34, CH70, CH88, CH99, CM92, CM98, CM99, CT50, CW98|
|DE99, DG1 , DG10, DG11, DG12, DG13, DG14, DG16, DG2 , DG3 , DG4 , DG5 , DG6 , DG7 , DG8 , DG9 , DH97, DH98, DH99,DN15, DN16, DN18, DN19, DN20, DN21, DN31, DN32, DN33, DN34, DN35, DN36, DN37, DN38, DN39, DN40, DN41, DN55|
|EH77, EH91, EH95, EH99|
|FK17, FK18, FK19, FK20, FK21, FY0|
|G58 , G70 , G79 , G9 , G90 , GU95, GY1 , GY10, GY2 , GY3 , GY4 , GY5 , GY6 , GY7 , GY8 , GY9|
|HR3 , HR5 , HS1 , HS2 , HS3 , HS4 , HS5 , HS6 , HS7 , HS8 , HS9|
|IM1 , IM2 , IM3 , IM4 , IM5 , IM6 , IM7 , IM8 , IM9 , IM99, IP98, IV1 , IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2 , IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV3 , IV4 , IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV5 , IV51, IV52, IV53, IV54, IV55, IV56, IV6 , IV63, IV7 , IV8 , IV9 , IV99|
|JE1 , JE2 , JE3 , JE4 , JE5|
|KA16, KA17, KA19, KA26, KA27, KA28, KA4 , KW1 , KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2 , KW3 , KW5 KW6 , KW7 , KW8 , KW9 , KY99|
|L67, L68, L70 , L71 , L72 , L73 , L74 , L75 , LA1 , LA10, LA11, LA12, LA13, LA14, LA15, LA16, LA17, LA18, LA19, LA2 , LA20, LA21, LA22, LA23, LA3 , LA4 , LA5 , LA6 , LA7 , LA8 , LA9 LD1, LD2 , LD3 , LD4 , LD5 , LD6 , LD7 , LD8 , LE21, LE41, LE55, LE87, LE94, LE95
LL14, LL15, LL16, LL17, LL18, LL19, LL20, LL21, LL22, LL23, LL24, LL25, LL26, LL27, LL28, LL29, LL30, LL31, LL32, LL32, LL33, LL33, LL34, LL34, LL35, LL36, LL37, LL38, LL39, LL40, LL41, LL42, LL43, LL44, LL45, LL46, LL47, LL48, LL49, LL51, LL52, LL53, LL55, LL56, LL56, LL57, LL57, LL58, LL58, LL59, LL59, LL60, LL60, LL61, LL61, LL62, LL62, LL63, LL63, LL64, LL64, LL65, LL65, LL66, LL66, LL67, LL67, LL68, LL68, LL69, LL69, LL70, LL70, LL71, LL71, LL72, LL72, LL73, LL73, LL74, LL74, LL75, LL75, LL76, LL76, LL77, LL77, LL78, LL78, LN11, LN12, LN13, LN7 , LN8 , LN9 , LS88, LS98, LS99
|M61 , M99 , ME99, MK77|
|NE19, NE48, NE49, NE67, NE68, NE69, NE70, NE71, NE82, NE83, NE85, NE88, NE92, NE98, NG70, NG80, NG90, NP7 , NP8 , NR99|
|PA20, PA21, PA22, PA23, PA24, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PE23, PE24, PE25, PE99, PH10, PH11, PH12, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, PH6, PH8, PH9 , PR0 , PR11|
|S49 , S96 , S97 , S98 , S99 , SA19, SA20, SA33, SA34, SA35, SA36, SA37, SA38, SA39, SA40, SA41, SA42, SA43, SA44, SA45, SA46, SA47, SA48, SA61, SA62, SA63, SA64, SA65, SA66, SA67, SA68, SA69, SA70, SA71, SA72, SA73, SA80, SA99, SL60, SL95, SN38, SN99, SO97, SR9 , SS22, SS99, ST55, SY10, SY15, SY16, SY17, SY18, SY19, SY20, SY21, SY22, SY23, SY24, SY25, SY99|
|TD12, TD15, TD8 , TD9 , TR21, TR22, TR23, TR24, TR25, TS12, TS13|
|WA55, WA88, WD99, WF90, WR78, WR99|
|YO11, YO12, YO13, YO14, YO15, YO16, YO17, YO18, YO21, YO22, YO62, YO90, YO91, YO95|
|ZE1 , ZE2 , ZE3,|