Home appliance installation
and disposal

Let our installation team take the hard work out of buying a new home appliance. We offer a range of installation and disposal services across our assortment of electrical products - available to select before you purchase online.

We also offer installation on lighting products when you buy in our shops - find out more

Dishwasher and laundry appliances

Before you buy, check:

Connections

  • Your waste pipe, water supply and electricity connections must be no more than one metre away from where the appliance will be
  • You have a 13amp, 3-pin plug socket for connection for freestanding appliances
  • Unless it's a condenser tumble dryer, ensure there's an existing vent near the intended location
  • Dimensions

  • Make sure the appliance will fit in your chosen location
  • For integrated or semi-integrated installations, make sure your kitchen units are able to house the new appliance, as we don't offer carpentry work to modify units
  • Before we deliver:

  • If you're having installation and disposal or installation only, please drain your current appliance; we'll disconnect and move it
  • If we're not installing for you but disposing of your current appliance, please drain and disconnect it; we'll move it
  • Identify where the mains water tap is in your home - check you can switch it off
  • Appliance Installation* Disposal
    Washing machine
    Washer dryer
    Dishwasher
    Integrated machines
    Tumble dryer
    £25
    £25
    £25
    £85
    £8
    We'll connect your appliance to the water and waste pipes, switch it on, and do a test wash

    We'll remove and dispose of all packaging responsibly
    We’ll connect the vent hose to an existing wall duct

    We'll remove and dispose of all packaging responsibly
    £9
    £9
    £9
    £9
    £9
    We'll take care of the heavy lifting for you and dispose of the old appliance responsibly
    We'll take care of the heavy lifting for you and dispose of the old appliance responsibly

    Delivery exclusions

    • Installation, disposal and recycling services are not available in conjunction with next day delivery.
    • If the product is coming directly from a supplier, installation isn’t always offered online. However, you can check if the service is available by calling 0345 604 8835 to purchase.
    • Read more about our delivery methods here.

    *Additional information:

    • For safety reasons, we can't install in a bathroom, toilet or an unheated outbuilding
    • We're unable to offer installation of a laundry appliance if you wish to use a stacking kit, or place one appliance on top of another
    • If your water connection valve is seized due to limescale, we can't fix this and you may need to source your own plumber
    • We can only install if there is adequate water pressure for the appliance
    • We're unable to offer installation to certain postcodes – see full list.
    • Our installation and disposal services are subject to availability
    • Once we remove your old appliance, we won't be able to return it to you should you change your mind
    • We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf.
    • Find out more about our compliance with WEEE regulations, and read our guide to recycling electrical and electronic products.

    Fridge and freezer appliances

    Before you buy, check:

    Connections

  • The electrical supply must be within one metre of the installation
  • Dimensions

  • Make sure the appliance will fit in your chosen location.
  • For integrated or semi-integrated installations, make sure your kitchen units are able to house the new appliance, as we don't offer carpentry work to modify units
  • Don't forget to check your kitchen door splits match the new integrated appliance. Door split details can be found in the product information and will be one of the following: 70/30, 60/40 or 50/50.
  • Before we deliver:

  • For installation of integrated appliances, please defrost and wipe dry your current fridge or freezer; we'll disconnect and move it
  • For disposal, please defrost, disconnect and wipe dry your current appliance; we'll move it
  • Identify where the mains water switch is in your home - check you can switch it off.
  • Appliance Installation* Disposal
    Integrated fridge freezers
    Freestanding fridge freezers
    (excludes American-style)
    Freestanding fridge door reversal
    £85
    Free
    £30
    We'll connect water and electrics, and house in your units.

    We'll remove and dispose of all packaging responsibly
    We'll locate and plug in your new appliance as part of our delivery service
    Your appliance will be delivered with door reversal already prepared
    £9
    £9
    £9
    We'll take care of the heavy lifting for you and dispose of the old appliance responsibly
    We'll take care of the heavy lifting for you and dispose of the old appliance responsibly
    We'll take care of the heavy lifting for you and dispose of the old appliance responsibly

    Delivery exclusions

    • Installation, disposal and recycling services are not available in conjunction with next day delivery.
    • If the product is coming directly from a supplier, installation isn’t always offered online. However, you can check if the service is available by calling 0345 604 8835 to purchase.
    • Read more about our delivery methods here.

    *Additional information:

    • We can't offer door reversal on some appliances; this may be because they have electronic controls running through the hinges, or they’re American-style fridge freezers
    • We don't offer disposal services for American-style fridge freezers
    • For safety reasons, we can't install in a bathroom, toilet or unheated outbuilding
    • We're unable to offer installation to certain postcodes – see full list.
    • Our installation and disposal services are subject to availability
    • Once we remove your old appliance, we won't be able to return it to you should you change your mind
    • We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf
    • Find out more about our compliance with WEEE regulations, and read our guide to recycling electrical and electronic products.

    Cooking appliances

    Before you buy, check:

    Connections

  • The electric and/or gas supply must be within one metre of the installation location. If moving from electric to gas, check that the gas supply has been prepared
  • There must be the correct amp power supply for your new appliance
  • Be sure the cooker isolation switch is accessible
  • Dimensions

  • Make sure product dimensions will fit in your chosen location.
  • For integrated or semi-integrated installations, make sure your kitchen units are able to house the new appliance, as we don't offer carpentry work to modify units
  • If you're having a hob installed, check it will fit in the space allocated - we can only make minor alterations to extend holes in wooden worktops
  • For a hob or cooker, check the space around the heat source is in line with the recommended dimensionsAs a general guide, the hood should be 50cm above an electric hob, or 65cm for a gas hob. The side and rear space required around a hob is generally 5cm
  • Before we deliver:

  • Remove any flammable materials from behind the heat source, for example wall paper or formica.
  • For disposal, if you aren't using our installation service, please disconnect your current appliance from the electricity/gas supplies; we'll move it
  • Appliance Installation* Disposal
    Built-in electric/gas oven
    Freestanding electric/gas/dual fuel cooker
    Electric or induction/gas hob
    Barbecue assembly
    £85/95
    £65/£75/£95
    £85/£95
    £30
    We'll disconnect your old appliance (regardless of fuel type), connect your new one, and give you a basic demonstration of your new appliance

    We'll remove and dispose of all packaging responsibly
    Assembled pre-delivery

    We'll remove and dispose of all packaging responsibly
    £9
    £9
    £9
    X
    We'll take care of the heavy lifting for you and dispose of the old appliance responsibly
    Disposal not available

    Delivery exclusions

    • Installation, disposal and recycling services are not available in conjunction with next day delivery.
    • If the product is coming directly from a supplier, installation isn’t always offered online. However, you can check if the service is available by calling 0345 604 8835 to purchase.
    • Read more about our delivery methods here.

    *Additional information:

    • If you're in flat or shared home, the product must have a flame failure safety device (information available when purchasing the appliance)
    • If you have a conservatory to the rear of your kitchen, this must have an air brick in the wall or additional ventilation
    • Our installation team will have to temporarily interrupt your gas supply to allow a safe installation, so we'll endeavour to restart any gas appliances in your home. However, we're not responsible for any appliance that fails to restart, including central heating and gas boilers
    • We're unable to offer installation to certain postcodes – see full list
    • Our installation and disposal services are subject to availability
    • Once we remove your old appliance, we won't be able to return it to you should you change your mind
    • We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf
    • Find out more about our compliance with WEEE regulations, and read our guide to recycling electrical and electronic products.

    Lighting

    Before we install:

  • This service is available for lighting products purchased in our shops
  • Please make sure that you have the correct bulbs before our installers arrive, as they don't keep a stock of them
  • If the light is for outdoors or for the bathroom you'll need to check the IP (Ingress Protection) rating. The higher the rating, the more protected it is, and for outdoor or bathroom lighting you need a minimum IP44 rating.
    Find out more about IP ratings
  • Appliance Installation* Disposal
    First light
    Each additional light
    £59
    £45
    Our trained team will install wall, ceiling or outdoor lights to an existing safe wiring point, on domestic premises

    They'll check the polarity and earthing of the required circuit
    X
    Disposal not available

    *Additional information:

    • All our installers are NICEIC-trained (National Inspection Council for Electrical Installation Contracting)
    • The lighting installation service excludes recessed lights or anything over 10' high
    • For safety we'll need to switch off the mains power at the consumer board; this may mean you need to reset timers and so on once we've finished the work. (Sorry, but we're not liable for products on other circuits that fail to work once power is reconnected)
    • We're unable to install on circuits with rubber or lead-sheathed wiring, or on any surface which represents a health and safety risk for the installers

    Postcode exclusions

    We're not able to offer installation to a selection of certain postcodes. However, if you're buying an electrical appliance and installation isn't offered, please call 0345 604 8835 before placing your order as selected suppliers may be able to provide that service.

    AB36-38
    B99, BB94, BD97-98, BL11, BL78, BN50-52, BN88, BN99, BS80, BS98, BT1-94,
    CA1-28, CA95, CA99, CF30, CF91, CF95, CF99, CH25-34, CH70, CH88, CH99, CM92, CM98-99, CT50, CW98
    DE99, DG1-14, DG16, DH97-99, DN15-16, DN18-21, DN31-41, DN55
    E77, EH91, EH95, EH99
    FK17-21, FY0
    G9, G58, G70, G79, G90, GU95, GY1-10,
    HR3, HR5, HS1-9
    IM1-9, IM99, IP98, IV1-28, IV40-49, IV51-56, IV63, IV99
    JE1-5
    KA4, KA16-19, KA26-28, KW1-17, KY99
    L67-68, L70-75, LA1-23, LD1-8, LE21, LE41, LE55, LE87, LE94-95, LL15-78, LN7-9, LN11-13, LS88, LS98-99
    M61, M99, ME99, MK77
    NE19, NE48-49, NE67-71, NE82-83, NE85, NE88, NE92, NE98, NG70, NG80, NG90, NP7-8, NR99
    OL95
    PA20, PA21-24, PA26-38, PA41-49, PA60, PA61-78, PA80, PE23-25, PE99, PH10-12, PH15-26, PH30-44, PH49, PH50, PH6, PH8-9, PR0, PR11
    RH77
    S49, S96-99, SA2-11, SA14-18, SA33-48, SA61-73, SA80, SA99, SL60, SL95, SN38, SN99, SO97, SR9, SS22, SS99, ST55, SY10, SY15-25, SY99
    TD12, TD15, TD8-9, TR21-25, TS12, TS13
    UB18
    WA55, WA88, WD99, WF90, WR78, WR99
    YO62, YO90-91, YO95
    ZE1-3