my John Lewis

Introducing my John Lewis

Membership card

my John Lewis is a membership card that helps us get to know more about you every time you shop, so that we can give you the rewards that are just right for you.

Exclusive rewards

Along with your membership card, as a member you'll get

  • Previews and inside news from us
  • Invitations to exclusive local events
  • Entry into a regular prize draw every time you use your card
  • Exclusive rewards and offers that are just right for you

How it works

Once you've completed registration, you'll get a membership card to use every time you shop in our stores, or by phone. The card is also linked to your online account – so when you're shopping on, all you need to do is log in. As you use your card this helps us understand what you like, so we can give you the rewards that are just right for you.

How to join


To join online, simply

Sign up here

You should receive your welcome pack and card within 3 weeks of registering. After that, you'll be able to view your account or update your details online by logging into my John Lewis.

In store

Next time you're in one of our shops, please ask a Partner about joining
my John Lewis at the till.

Any other questions

Visit our FAQs, or see full terms and conditions

Win a family break to the Year of the Penguins at Chessington World of Adventures Resort

This months prize draw

Win a family break to the Year of the Penguins at Chessington World of Adventures Resort

This month, use your my John Lewis card to win one of 10 magical 2-day trips to Chessington World of Adventures Resort for you and your family. You can see Penguins of Madagascar, the brand new live show coming in Spring 2015, feed Monty’s penguin friends at the new penguins enclosure, and stay overnight in the new Penguins of Madagascar-themed bedrooms at the Safari hotel.

Every £1 you spend with your my John Lewis card in December, online or in our shops, gives you an entry into our prize draw.

Terms & conditions

  • Prize valid from 18 March 2015. Prize must be taken by 2 November 2015
  • There are 10 prizes to be won
  • A Madagascar themed hotel room is for four people - 2 adults and 2 children
  • Child age is 11 years and younger. A second room will be required if any child is over this age, to be paid for by the prize winner
  • Rooms awarded for competitions are capacity-controlled and subject to availability
  • Family of 4 Chessington Annual Pass is valid for a year from its date of issue for use at Chessington World of Adventures Resort, and can only have a maximum of 2 adults (12yrs+)
  • Penguin feeding experience subject to availability. Availability cannot be guaranteed
  • Explorer Fastrack tickets are subject to availability and are non-transferable
  • Chessington reserves the right, in its absolute discretion, to refuse entry and to close and/or alter all or any part of the facilities, including closure of rides and/or attractions and removal of figures for technical, operational, health and safety or other reasons including over capacity
  • Prize cannot be transferred and has no cash value
  • Size, height, weight, age restrictions and medical warnings apply to certain rides and attractions

See full terms and conditions.

The small print

1. To have a John Lewis membership card, you need to supply us with your email and home addresses. You'll also need to consent to receiving marketing information from us, but please rest assured that we'll never pass your details on to any company outside the John Lewis Partnership for them to use for their mailing or marketing purposes.

2. To be a member of my John Lewis, you must be resident in England, Scotland, Wales or Northern Ireland, and be aged 18 or over.

3. Your email address can only be linked to one my John Lewis membership. If you'd like a second my John Lewis membership (for your partner for example), you'll need a second email address to complete your registration.

4. You can't transfer or copy your card, and it can only be used by the named and registered member. If members of your family over 18 wish to have a card, they'll need to join as members with their own email address.

5. Except where stated, you can only use your my John Lewis card in John Lewis shops (including Peter Jones and the ground and first floor of Waitrose Food & Home Canary Wharf), and for purchases made via

6. You can't use your card in any catering operations or Waitrose food halls within John Lewis shops, in any non-John Lewis branded concessions within our shops (such as Kuoni), John Lewis Heathrow airport, any Waitrose shops including those at motorway service or petrol stations, or in branches of Boots, at Waitrose Cookery School or on any Waitrose websites.

View full terms and conditions

We have a dedicated my John Lewis team who will be happy to answer any questions you have. Please call the team on 03456 100312.