Facilities & Services at John Lewis Birmingham

Click & collect Birmingham

Order online, collect from John Lewis Birmingham

Can’t wait for delivery? Then use our Click & collect service.

Simply order online by 8pm today, and collect after 2pm tomorrow from this branch.

Note: this service is available on selected items. Please check individual product pages for details.

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Services for disabled customers

Services for disabled customers

We offer a range of services to help make John Lewis an easier, more convenient place to shop.

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Parking

John Lewis Parking

450 spaces in the adjacent NCP car park. We have 12 dedicated spaces for Customer Collections within the NCP car park

 

John Lewis Bureau de change

John Lewis Bureau de Change

Visit our bureau de change to buy foreign currency and traveller’s cheques. We review our exchange rates every weekday, (except bank holidays), so you can be sure you’re getting our best available prices.

You’ll find 30 currencies in stock, with 30 additional currencies available to order online. You can also buy traveller’s cheques in Sterling and US, Canadian and Australian dollars in store.

Read our John Lewis Foreign Currency page for more information.

Baby Feeding & Changing Room

Baby Feeding & Changing room

Mums and dads with babies will appreciate our Parents' room, which you'll find on the Fourth floor, by the Toy department. In it we have:

  • Family toilets
  • Rest area
  • Nappy changing area
  • Separate area for mothers who want privacy

The Place to Eat

The Place to Eat

Our Place to Eat is the ideal venue to meet with friends for a coffee or lunch. We offer a range of hot and cold beverages, including wine and beer. Sandwiches, salads, soups and hot dishes are all freshly prepared and our team of pastry chefs are masters of the cream cake! If you're after a healthy option, vegetarian or gluten-free we're more than happy to help.

 
 

Joe & the juice

Joe and the juice

Your brand new Joe & the Juice is now open on the 1st floor.

Services available in all our shops

Book online for services marked * - just follow the link

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Fashion and Beauty Services

Fashion and Beauty Services

Home Services

Home services

Gift Services

Home services

Gift list*
Personalised stationery

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Technology Services

Technology services

Baby and Child Services

Baby & Child services

Installation and Disposal Services

Installation and Disposal Services

Unique services at John Lewis Birmingham

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&Beauty

&Beauty

There’s nothing like knowing you look your best. From styling your hair and shaping your nails, to indulgent treatments for your face and body, we’ll help you feel more beautiful, more easily, more often.

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loved&found

Loved & Found

loved&found at John Lewis offers a boutique shopping environment by bringing together a curated edit of existing and new brands across womenswear, accessories, beauty, homeware and technology all in one space.

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Kuoni

Kuoni

Book your dream holiday with the travel experts.

Kuoni Personal Travel Experts are passionate about travel, taking the time to listen to your ideas and inspire you with honest and personal recommendations.

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Clarins Skin Spa

Clarins Skin Spa

The Clarins Skin Spa offers an oasis of calm in busy department stores. The one place guaranteed to relax the mind and body, and rebalance and rejuvenate your skin whilst you're out and about shopping.

Jewellery Quarter designs

Clarins Skin Spa

We are proud to showcase six unique designers from the Jewellery Quarter in our shop. They use a range of precious metals, stones and techniques. Jewellery, 2nd floor