Services at John Lewis Bluewater

There are many services available throughout our shops. Each service is designed to make your shopping experience special and personalised, while offering help and advice to ensure you choose the perfect product for you.

The services listed below are available in all our shops (with the exception of our at home stores). John Lewis Bluewater offers some additional services, which are also listed on this page.

Gift services

Gift services

Each service opens in a new window

Gift list

Personalised stationery

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Extra services

At Bluewater we offer some additional services.

Fitted bathrooms

Fitted Bathrooms

We offer a wide range of bathrooms to suit your style and budget. All our ranges offer quality constructions and exceptional attention to detail. Our Partners will be happy to talk to you in more detail about the products and service we offer, and can advise you on every aspect of your new bathroom including furniture, showering, taps and sanitaryware. And, if you'd like us to fit your bathroom for you, we can do that too.

Carpet sample

Considering a new carpet?

We offer an at home consultation where you can choose from a selection of carpet samples and have an estimate produced at the same time.

For more information, please ask one of our Partners.

Come and meet Canon demonstrators in store

Come and meet Canon demonstrators in store

Whether you’re a novice or guru, get the latest recommendations and professional advice on Canon’s range of products from one of Canon’s expert demonstrators.

Demonstrators will be in store every weekend to answer your technical questions. 

Clarins Skin Spa

Clarins Skin Spa

Clarins Skin Spa offers an oasis of calm in busy department stores. The one place guaranteed to relax the mind and body, and rebalance and rejuvenate your skin whilst you`re out and about shopping.

For more information or to book a place call the Clarins Skin Spa on 01322 624383.

Clarins treatments for men

Take a break from your stressful day within the tranquil, unisex décor of the Clarins Skin Spa. Join Britain’s pampering revolution and indulge in a lengthy full body massage, rejuvenating back and scalp massage or refreshing aromatherapy facial.

For more information or to book a place call the Skin Spa on 01322 624383.

Elmis Spa Pod

Elemis Spa Pod

Enjoy a 30-minute facial in the Elemis Spa Pod.

Not only will the Elemis Spa Pod work wonders on your face but its ‘magic chair’ also massages you from head to toe! This works by scanning your body to evaluate your tense areas and works on those a little harder than everywhere else. Bliss!

The facial costs £45. To book your Elemis experience call the Beauty Department.

FingerPrint Jewellery

FingerPrint Jewellery

Capture your child’s hand, foot or fingerprints in solid silver to keep as a unique charm, pendant, cufflink or keyring. Fingerprints are captured using a special putty and are actual size in the jewellery. Hand and footprints are taken using an inkless system and are miniaturised to be made into your chosen item.

Items will be ready to collect from store in approximately 4 weeks.

The FingerPrint Jewellery Designer visits regularly please click this link for details.

Fitted bathrooms

Fitted bathrooms

We now offer a wide range of bathrooms to suit your style and budget. All our ranges offer quality constructions and exceptional attention to detail. Our Partners will be happy to talk to you in more detail about the products and service we offer, and can advise you on every aspect of your new bathroom including furniture, showering, taps and sanitaryware. And, if you'd like us to fit your bathroom for you, we can do that too.

Knitting clinic

Knitting clinic

Our Rowan Design consultant can help you with your knitting queries. Sessions last up to an hour, and can be booked between 11am- 3pm.

Just see a member of the Haberdashery team to make your booking or send us an email.

Personal Styling

We offer 3 levels of service:

 

Express
Our complimentary Express service is best if you’re pushed for time and is ideal if you need the perfect interview outfit or something for a special occasion. Spend up to 60 minutes with a personal stylist and let them take on your fashion challenge.

 

Experience
Try our 2 hour complimentary session if you’re in search of a fresh look, seasonal update or new work wardrobe. Relax with a drink in our dedicated suites while your personal stylist selects outfits from the Fashion department.

 

Style profile
In this 60 minute consultation you’ll discover your style personality. Your stylist will ask about your lifestyle, likes and dislikes before moving on to shapes, lines, height and proportions. Colour analysis is included and you’ll leave with your own personal Style File, so you’ll always know the brands, styles, fabrics and outfits that help you look your best.

 

The consultation costs £125 and takes a consultative approach that doesn’t involve trying on or purchasing outfits.

 

To find out more or to request an appointment, please ask one of our Partners in store, or call your local shop.