Services at John Lewis Brent Cross

There are many services available throughout our shops. Each service is designed to make your shopping experience special and personalised, while offering help and advice to ensure you choose the perfect product for you.

The services listed below are available in all our shops (with the exception of our at home stores). John Lewis Brent Cross offers some additional services, which are also listed on this page.

Gift services

Gift services

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Gift list

Personalised stationery

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Extra Services

At Brent Cross we offer some additional services.

Beauty rooms

Revitalising facials and relaxing back massages are available from our three beauty rooms, two of which are exclusive to Elemis and Decléor.

Each room has a relaxed ambience with mood enhancing lighting. In addition to classic facials our consultants offer stress relieving massages, men's treatment and make-up advice.

The studio is open throughout the shop hours and as it’s popular it’s best to pre-book treatments by calling 020 8202 6535.

Canon demonstrators

Come and meet Canon demonstrators in store

Whether you’re a novice or guru, get the latest recommendations and professional advice on Canon’s range of products from one of Canon’s expert demonstrators.

Demonstrators will be in store every weekend to answer your technical questions. 


FingerPrint Jewellery

Capture your child’s hand, foot or fingerprints in solid silver to keep as a unique charm, pendant, cufflink or keyring. Fingerprints are captured using a special putty and are actual size in the jewellery. Hand and footprints are taken using an inkless system and are miniaturised to be made into your chosen item.

Items will be ready to collect from store in approximately 4 weeks.

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Knitting advice

Our Haberdashery department is the place to go to for tips and guidance when it comes to knitting or crocheting.

Our Rowan knitting advisor is available for advice and inspiration every Tuesday and Wednesday.

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