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Welcome to John Lewis Cambridge

 
Cambridge

Whenever you come into our shop you’ll be served by an owner. We’re all Partners in John Lewis, so we make sure you get the best value, service, quality and choice of products every time. After all, it’s our business.

Can't wait for delivery?
Why not try our free Click & collect service?

Simply place your order online by 7pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow.

 

Shop info

  • Address

    John Lewis
    Grand Arcade
    10 Downing Street
    Cambridge
    CB2 3DS

    Telephone

    0844 693 1709*

    *Call charges will depend on your telephone provider. Please check with your operator for exact charges.

    More contact details

    Recruitment

  • Normal opening hours

    Mon: 9am - 6pm
    (Bank holidays 10am - 6pm)
    Tues: 9am - 6pm
    Wed: 9am - 8pm
    Thurs: 9am - 6pm
    Fri: 9am - 6pm
    Sat: 9am - 6pm
    Sun: 11am - 5pm (Browsing 10.30am - 11am)

    May bank holiday
    Mon: 10am - 6pm

  • About John Lewis Cambridge

    Formerly known as Robert Sayle (named after the man who owned and ran the store), it became an official John Lewis shop in 1940.

    The shop performed consistently well and it wasn’t long before every inch of space was being utilised. Having leased neighbouring properties in the late 70s and 80s to gain more space, it wasn’t until 2007 (after a temporary relocation and several years of building work) that John Lewis Cambridge settled in the spacious state-of-the-art shop on the corner of Downing Street and St Andrew’s Street.

How to find us

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Directions

John Lewis Cambridge is now back on the original Robert Sayle site, on the corner of Downing Street and St Andrew’s Street. You’ll find plenty of parking at the Grand Arcade car park (950 spaces). Visit the Grand Arcade car park website.

If you prefer not to drive into town, simply leave your car at Trumpington Park and Ride. The bus service runs every 10 minutes and will bring you right outside our door.

All Cambridge city centre car parks are priced to encourage short and medium stays.

For long stays, the efficient Park and Ride system offers convenience and exceptional value for money. Note: The Park and Ride at Trumpington operates seven days a week.

For more information on Park and Ride routes and timetables, visit Cambridgeshire County Council`s website.

Click & collect

Cambridge shop collection point

Map of Cambridge

Can’t wait for delivery? Why not try our FREE Click & collect service?

You simply place your online order by 7pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow. This service is available from all John Lewis shops, and in an increasing number of selected Waitrose branches.

The service is available for most but not all of the items we sell, so please check individual product pages when you place an order. We're unable to accept orders that include items for collection from one of our shops as well as items for delivery, so in these cases, please place two separate orders – one for collection and one for delivery.

Customer Collection Point refurbishment
Our Customer Collection Point on the Ground floor is currently being refurbished. To collect small parcels please visit the temporary collection point in the Linens department. You'll still be able to pick up large, heavy items from the collection point in the car park.

Cambridge service building collection point

Map of Cambridge

Trumpington Customer Services
Shopping at John Lewis is easy with Trumpington Park and Ride and Customer Services.

Just park your car at Trumpington, do your shopping at John Lewis, return to Trumpington and your shopping will be waiting for you.

News and community information

Supporting our communities

Our aims

We're proud of the close links we forge between our Partners and local schools, charities and organisations. And wherever we do business, at home or abroad, we work with communities to make a difference. That's why:

  • Our Community Matters programme in our shops continues to support local charities and community groups.
  • We aim to give at least 1% of pre-tax profits to community initiatives.
  • We will continue to seek out projects that support the John Lewis Foundation at home and abroad.


And so far we have...

  • Donated £2.2m to our communities in 2012.
  • Launched Bringing Skills to Life, our programme to help people learn the skills they need to succeed in life.
  • Formed strategic partnerships with experts in the field of community work, such as UK Youth.
  • Made community meeting rooms available for free in 19 of our shops.
  • Launched cotton farmer training in India to help farmers grow more sustainable cotton and improve their livelihoods.


 

Community Matters is a charitable giving scheme that runs throughout our shops.

Every 3 months each shop selects 3 community groups to help. Customers are then directly involved in deciding how much each nominated group receives, by using a token to vote for the organisation they'd like to support.

Each shop has £3000 to donate which will be split between the charities according to the proportion of the vote they've received from customers. This means that if a charity receives 31% of the votes, it'll receive a £930 donation.

Charities will receive support in whichever way will benefit them the most, either in the form of John Lewis products, volunteering time from Partners, or as financial support.

The Community Matters boxes will be located in catering areas of each shop. Customers will be given one token per transaction, and will be able to follow how much of the vote each organisation receives over the 3 months.

Organisations eligible for Community Matters include charities, schools and relevant community groups. Partners will look at the requests that are submitted and choose 3 organisations to support for the following 3 months. Organisations that would like to be considered for Community Matters should visit their local John Lewis to pick up a nomination form.