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Welcome to John Lewis Cardiff

 
Cardiff

Croeso i John Lewis Caerdydd

Welcome to Wales' largest department store.

Whenever you come into our shop you'll be served by an owner. We're all Partners in John Lewis, so we make sure you get the best value, service, quality and choice of products every time. After all, it's our business.

Can't wait for delivery?
Why not try our free Click & collect service?

Simply place your order online by 7pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow.

 

Shop info

  • Address

    John Lewis
    The Hayes
    Cardiff
    CF10 1EG

    Telephone

    0844 693 1734*

    *Call charges will depend on your telephone provider. Please check with your operator for exact charges.

    More contact details

    Recruitment

  • Normal opening hours

    Mon: 9.30am - 8pm
    (Bank holidays 9.30am - 6pm)
    Tues: 9.30am - 8pm
    Wed: 9.30am - 8pm
    Thurs: 9.30am - 8pm
    Fri: 9.30am - 8pm
    Sat: 9am - 7pm
    Sun: 11am - 5pm
    (browsing 10.30am - 11am)



    Clearance opening hours

    During Clearance we’ll be extending our opening hours on the following days:

    Thurs 20 June: 9am - 8pm

    Fri 21 June: 9am - 8pm

  • About John Lewis Cardiff

    John Lewis Cardiff is Wales’ largest department store - and John Lewis’s first in the Principality. Opening in September 2009, it’s the anchor store of the St David’s 2 development. At 280,000 square foot, the shop occupies 4 storeys and is dominated by a glass ‘prow’, a triple-glazed feature designed by Ericsson Architects.

    Charging for carrier bags in Wales

    It's a legal requirement for all retailers in Wales to charge customers a minimum of 5p for each carrier bag they supply. Find out more.

How to find us

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Directions

John Lewis Cardiff is in Hayes Place. Entrances to the shop are from Hayes Place, Bute Terrace and Tredegar Street. There's also walkway access to the first floor from St David's.

 

There is parking for 550 cars in the Basement. Entrance to the car park is from Hayes Bridge Road and it's well signposted on all major roads. The shop is 5 minutes' walk from Cardiff Central station.

 

 

Click & collect

Map of Cardiff

Can’t wait for delivery? Why not try our FREE Click & collect service?

You simply place your online order by 7pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow. This service is available from all John Lewis shops, and in an increasing number of selected Waitrose branches.

The service is available for most but not all of the items we sell, so please check individual product pages when you place an order. We're unable to accept orders that include items for collection from one of our shops as well as items for delivery, so in these cases, please place two separate orders – one for collection and one for delivery.

Welsh carrier bag

It's a legal requirement for all retailers in Wales
to charge customers for carrier bags

 
 
 

News and community information

It's a legal requirement for all retailers in Wales to charge customers a minimum of 5p for each carrier bag they supply. Find out more

This means that when you visit John Lewis Cardiff we'll have to charge you 5p for each carrier bag, but of course there won't be any charge if you choose to use your own bags. We'll be donating all the proceeds from each carrier bag we sell to Keep Wales Tidy (KWT), an environmental charity.

For more information on carrier bag charging, please visit the Carrier Bag Charge website.



 

Community Matters is a charitable giving scheme that runs throughout our shops.

Every 3 months each shop selects 3 community groups to help. Customers are then directly involved in deciding how much each nominated group receives, by using a token to vote for the organisation they'd like to support.

Each shop has £3000 to donate which will be split between the charities according to the proportion of the vote they've received from customers. This means that if a charity receives 31% of the votes, it'll receive a £930 donation.

Charities will receive support in whichever way will benefit them the most, either in the form of John Lewis products, volunteering time from Partners, or as financial support.

The Community Matters boxes will be located in catering areas of each shop. Customers will be given one token per transaction, and will be able to follow how much of the vote each organisation receives over the 3 months.

Organisations eligible for Community Matters include charities, schools and relevant community groups. Partners will look at the requests that are submitted and choose 3 organisations to support for the following 3 months. Organisations that would like to be considered for Community Matters should visit their local John Lewis to pick up a nomination form.

 

Supporting our communities

Our aims

We're proud of the close links we forge between our Partners and local schools, charities and organisations. And wherever we do business, at home or abroad, we work with communities to make a difference. That's why:

  • Our Community Matters programme in our shops continues to support local charities and community groups.
  • We aim to give at least 1% of pre-tax profits to community initiatives.
  • We will continue to seek out projects that support the John Lewis Foundation at home and abroad.


And so far we have...

  • Donated £2.2m to our communities in 2012.
  • Launched Bringing Skills to Life, our programme to help people learn the skills they need to succeed in life.
  • Formed strategic partnerships with experts in the field of community work, such as UK Youth.
  • Made community meeting rooms available for free in 19 of our shops.
  • Launched cotton farmer training in India to help farmers grow more sustainable cotton and improve their livelihoods.