Welcome to John Lewis Cardiff


Croeso i John Lewis Caerdydd

Welcome to Wales' largest department store.

Whenever you come into our shop you'll be served by an owner. We're all Partners in John Lewis, so we make sure you get the best value, service, quality and choice of products every time. After all, it's our business.

Can't wait for delivery?
Why not try our free Click & collect service?

Simply place your order online by 7pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow.


Shop info

  • Address

    John Lewis
    The Hayes
    CF10 1EG


    0844 693 1734*

    *Call charges will depend on your telephone provider. Please check with your operator for exact charges.

  • Opening hours

    Mon:  9.30am - 8pm
    (Bank holidays 9.30am - 6pm)
    Tues:  9.30am - 8pm
    Wed:  9.30am - 8pm
    Thurs:  9.30am - 8pm
    Fri:  9.30am - 8pm
    Sat:  9am - 7pm
    Sun:  11am - 5pm (browsing 10.30am - 11am)

    Easter opening hours
    Good Friday:  9.30am - 6pm
    Saturday:  9am - 7pm
    Easter Sunday:  Closed
    Easter Monday:  9.30am - 6pm

  • About John Lewis Cardiff

    John Lewis Cardiff is Wales’ largest department store. Opening in September 2009, it’s the anchor store of the St David’s 2 development. At 280,000 square foot, the shop occupies 4 storeys and is dominated by a glass ‘prow’, a triple-glazed feature designed by Ericsson Architects.

    Charging for carrier bags in Wales

    It's a legal requirement for all retailers in Wales to charge customers a minimum of 5p for each carrier bag they supply. Find out more.

How to find us

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John Lewis Cardiff is in Hayes Place. Entrances to the shop are from Hayes Place, Bute Terrace and Tredegar Street. There's also walkway access to the first floor from St David's.


There is parking for 550 cars in the Basement. Entrance to the car park is from Hayes Bridge Road and it's well signposted on all major roads. The shop is 5 minutes' walk from Cardiff Central station.



Click & collect

Map of Cardiff

Can’t wait for delivery? Why not try our FREE Click & collect service?

You simply place your online order by 7pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow. This service is available from all John Lewis shops, and in an increasing number of selected Waitrose branches.

The service is available for most but not all of the items we sell, so please check individual product pages when you place an order. We're unable to accept orders that include items for collection from one of our shops as well as items for delivery, so in these cases, please place two separate orders – one for collection and one for delivery.

Welsh carrier bag

It's a legal requirement for all retailers in Wales
to charge customers for carrier bags


News and community information

Bringing skills to life

Bringing Skills to Life is about allowing pupils to explore, imagine and create

Through this education programme we aim to inspire children and develop their
imagination and practical skills for life.

Carrier bag charging

It's a legal requirement for all retailers in Wales to charge customers a minimum of 5p for each carrier bag they supply. Find out more

This means that when you visit John Lewis Cardiff we'll have to charge you 5p for each carrier bag, but of course there won't be any charge if you choose to use your own bags. We'll be donating all the proceeds from each carrier bag we sell to Keep Wales Tidy (KWT), an environmental charity.

For more information on carrier bag charging, please visit the Carrier Bag Charge website.


Giving old sofas a new life

We'll collect and re-use your old sofa when you purchase a new sofa from us. Find out more.


Supporting our communities

Our aims

We're proud of the close links we forge between our Partners and local schools, charities and organisations. And wherever we do business, at home or abroad, we work with communities to make a difference. That's why:

  • Our Community Matters programme in our shops continues to support local charities and community groups
  • We aim to give at least 1% of pre-tax profits to community initiatives
  • We will continue to seek out projects that make a positive lasting impact and reach as many local people as possible

If you’d like to nominate a good cause for Community Matters please complete the nomination form and take it to the Customer Services department.

The charities we’re supporting from February 2014 – April 2014 are:

Vision 21 - a charity that provides vocational training and employment routes for people with learning needs.

ACE Cardiff - provide after-school learning clubs offering support, confidence building and inspiration to children in the Butetown area of Cardiff.

Rebounders - a charity specialising in working with children with additional needs using trampolines helping to improve mobility, balance and strength and enabling any child to participate in sport - whatever their disability.

Community news

This is how Nov '13 - Jan '14 Community Matter's charities benefited from being part of the scheme:

- Golden Oldies: received £840

The charity encourages lonely or isolated people to meet others and have fun together with songs and activities.

- Emmaus South Wales: received £810

This charity helps former homeless people to help themsleves by providing work and a home in a supportive environment.

- Time4Me Carers project: received £1,350

Provides respite activities and events for young carers to have some fun away from their caring duties.