Services at John Lewis Cribbs Causeway

There are many services available throughout our shops. Each service is designed to make your shopping experience special and personalised, while offering help and advice to ensure you choose the perfect product for you.

The services listed below are available in all our shops (with the exception of our at home stores). John Lewis Cribbs Causeway offers some additional services, which are also listed on this page.

Gift services

Gift services

Each service opens in a new window

Gift List

Personalised stationery service

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Extra services

At Cribbs Causeway we offer some additional services.

Clarins Skin Spa

Clarins Skin Spa

Revitalising facials and relaxing back massages are available from our 3 beauty rooms, 2 of which are exclusive to Clarins, Decléor and Shiseido.


Each room has a relaxed ambience with mood enhancing lighting. In addition to classic facials our consultants offer stress relieving massages, men's treatment and make-up advice.


The studio is open throughout the shop hours and as it’s popular we recommend you pre-book any treatment by calling 0117 959 1100 ext. 4608.


Energy Efficiency title

Energy Efficiency service

The way we run our homes is changing: rising energy prices, increasing subsidies and legislation, and the arrival of technology are all having an impact on us.

We want to help you achieve the right balance of comfort, efficiency and control that you want, which is why we’re offering an Energy Efficiency service.

In partnership with the Energy Saving Trust we’ll sell heating systems and insulation, solar panels and home control devices and systems. We have trained advisors who will visit your home and talk you through the options while providing a full survey and quote.

Read more about our Energy Efficiency service.

Fitted bathrooms

Fitted bathrooms

We offer a wide range of bathrooms to suit your style and budget. All our ranges offer quality constructions and exceptional attention to detail. Our Partners will be happy to talk to you in more detail about the products and service we offer, and can advise you on every aspect of your new bathroom including furniture, showering, taps and sanitaryware. And, if you'd like us to fit your bathroom for you, we can do that too.

Fitted Wine Racks

Fitted wine racks

Our Fitted Wine Rack service offers the perfect solution to storing your precious wine collection in a space-efficient way.

Our fitted wine storage collection allows you to create a bespoke solution for your wine, as these racking systems can be built anywhere there's a space; in a cellar, under the stairs or as part of a kitchen design.

For more information about the ranges available as well as measuring and fitting, please see our Fitted Wine Racks service page (opens in a new window).

Knitting advice

Knitting advice

Our Rowan Design Consultant can help with any knitting queries or advice on Rowan products.


She also holds workshops - please visit our Haberdashery department for more information.


Come and meet Canon demonstrators in store

Meet Canon demonstrators in store

Whether you’re a novice or guru, get the latest recommendations and professional advice on Canon’s range of products from one of Canon’s expert demonstrators.

Demonstrators will be in store every weekend to answer your technical questions. 



We carry permanent stocks of many leading designs and you can choose from an even wider selection of styles by browsing through our library of swatch books, which can be loaned out on request.


The supplier can usually deliver your wallpaper within 4-5 working days or send you samples within a week.