Facilities & Services at John Lewis Edinburgh

Baby feeding and changing room

Baby feeding & changing room

Mums and dads with babies will appreciate our Parents' Room. In it you'll find:

In it you'll find:

  • Family toilets
  • Rest area
  • Nappy changing area
  • Separate area for mothers who
    want privacy
  • Bottle warmers

Click & collect from Edinburgh

Order online, collect from John Lewis Oxford Street

Can't wait for delivery? Then use our Click & collect service.

Simply order online today before 8pm, and pick up your purchases after 2pm tomorrow from our collection point next to the shop at 3 St James Place.

Note: this service is available on selected items. Please check individual product pages for details.

Find out more

Place to Eat

The Place to Eat

Looking for a place to escape the crowds or meet friends? Stop by our Fourth floor Place to Eat for a mouth-watering selection of main meals, breakfasts and snacks.

Our extensive menu includes hot and cold dishes, vegetarian meals, and tempting cakes and pastries.


Café comforts


If you fancy a break from your shopping, or are just looking for a place to meet, why not try our Café?

As well as the great food you can enjoy in our restaurant, come and admire the amazing panoramic view over Edinburgh. The atmosphere is warm and inviting and we`re open throughout the day from breakfast through to tea time.

Services for disabled customers

Services for disabled customers

We offer a range of services to help make John Lewis an easier, more convenient place to shop.

Read more

Hotel Chocolat's Cocoa Bar-Cafe

Hotel Chocolat%27s Cocoa Bar

The Hotel Chocolat 120-seat Cocoa Bar-Cafe offers a cocoa-inspired menu while the on-site conch makes delicious chocolates straight from the cocoa bean.

The menu has something suitable for any time of day, from Indulgent Chocolate Granola for the morning to a varied lunch menu served between 12 noon and 3pm. There's a plentiful selection of drinks available, too.


John Lewis Bureau de change

bureau de change

Visit our bureau de change, located in our Customer Services department, to buy foreign currency and traveller’s cheques. We review our exchange rates every weekday, (except bank holidays), so you can be sure you’re getting our best available prices.

You’ll find 30 currencies in stock, with 30 additional currencies available to order online. You can also buy traveller’s cheques in Sterling and US, Canadian and Australian dollars in store.

Read our John Lewis Foreign Currency page for more information.

Services available in all our shops

Book online for services marked * - just follow the link

Back to Top ^

Baby and Child services

Baby and Child services

Fashion and Beauty Services

Fashion and Beauty Services

Home Services

Home services

Gift Services

Home services
Gift list*
Personalised stationery

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Technology Services

Technology services

Installation and Disposal Services

Installation and Disposal Services

Unique services at John Lewis Edinburgh

Back to Top ^

Considering a new carpet?

Considering a new carpet?

We offer an at home consultation where you can choose from a selection of carpet samples and have an estimate produced at the same time.

For more information, please ask one of our Partners.

Clarins Beauty Room

Clarins Skin Spa

The Clarins Skin Spa offers an oasis of calm in busy department stores. The one place guaranteed to relax the mind and body, and rebalance and rejuvenate your skin whilst you`re out and about shopping.

Clarins treatements for men

Take a break from your stressful day within the tranquil, unisex décor of the Clarins Skin Spa. Join Britain’s pampering revolution and indulge in a lengthy full body massage, rejuvenating back and scalp massage or refreshing aromatherapy facial.

Knitting clinic


Learn how to knit, crochet, sew or improve your current skills. Throughout the year we hold a number of workshops run by Rowan experts.

For more information, please come and speak to our Partners in the Haberdashery department.


Made-To-Measure Menswear service

Made-To-Measure Menswear service

A suit that’s made especially for you is the ultimate expression of individual style. From the fabric right to the buttons, every detail is a matter of personal choice.

Consider a selection of fabrics, including pure wool and cashmere, then select a pattern; from authoritative pin-stripes to casual checks.

Call the Menswear department for more information.



Take some time for yourself and experience a Murad treatment in a luxurious and private treatment room.

World-renowned dermatologist Dr. Howard Murad founded Murad skincare with the belief that only healthy skin can be truly beautiful. His clinically-proven, doctor-developed formulas and care protocols combine advanced ingredients and innovative skincare technology reveal healthy, beautiful skin. 

For more information or to book, please call the Murad Beauty counter on 020 8547 4810, ext. 4013.

Murad treatment list