Community Matters

Helping support local communities

Community Matters is our charitable giving scheme that runs throughout our shops. You'll also come across a similar scheme at your local Waitrose.

Every 3 months each shop will select 3 community groups to help. Customers will then be directly involved in deciding how much each nominated group receives, by using a token to vote for the organisation they'd like to support.

Each shop will have £3000 to donate which will be split between the charities according to the proportion of the vote they've received from customers. This means that if a charity receives 31% of the votes, it'll receive a £910 donation.

Charities will receive support in whichever way will benefit them the most, either in the form of John Lewis products, volunteering time from Partners, or as financial support.

The Community Matters boxes will be located in catering areas of each shop. Customers will be given one token per transaction, and will be able to follow how much of the vote each organisation receives over the 3 months.

Organisations eligible for Community Matters will include charities, schools and relevant community groups. Partners will look at the requests that are submitted and choose 3 organisations to support for the following 3 months.

If you're involved with an organisation that would like to be considered for Community Matters, visit your local John Lewis to pick up a nomination form.