October 2013

Lisa Williams

Head of Branch

The big day has arrived. Our refurbishment is complete and I feel so proud of what our Partners have achieved in the last 9 months.

Our last phase of the project has opened and revealed a beautiful Womenswear department, an exciting Women's Accessories area, a strong Menswear department and a fully equipped Sports and Travel Goods offer.

Our refurbished Place to Eat has completed the look and already in the first few days has been well visited!

Our new areas offer a wide range of brands with Ralph Lauren, Gant and Ted Baker in Menswear and Jigsaw, Reiss and Jaeger in Womenswear. In addition our handbag collection includes Coach and Mulberry, and shoes have started off strongly with Ugg boots selling incredibly quickly.

The branch now offers a full range of services with everything from planning your kitchen, advising you on nursery choices to personal styling on our fashion floor. So do take advantage of our services when you next visit.

With the shop finished we look forward to welcoming you to take a look and are getting ourselves ready for half term and then for Christmas. Our team has grown to include new Partners, Consultants and Christmas temps - all here to help you navigate and select just the right products for you...so what are you waiting for?!

August 2013

Lisa Williams

Head of Branch

It’s been an extremely busy month which has seen us open 3 amazing areas in the space of just 8 days.

Beauty opened on 16 August boasting a fantastic collection of glossy, inspiring products. It houses a staggering 16 new brands ranging from Estèe Lauder, Clinique and Clarins to Bobbi Brown, Benefit and Jo Malone.

Three days later, we opened our beautiful Tabletop area. It now brings together all elements of china and glass which sit alongside cutlery, leading to table linen. Gifts and Stationery has also been completely refurbished and looks fabulous, allowing us to bring together ranges so shopping for that perfect gift has never been easier.

Our unveiling of new departments didn’t stop there! On Friday 23 August we opened our new Childrenswear, Nursery and Toys areas. The new department stocks schoolwear, fashion, children's shoes as well as a full range of nursery furniture, travel and toys.

Watching Beauty and Childrenswear open has been an important part in our journey to become a fully ranged John Lewis...and the wait is nearly over... mid October here we come!

July 2013

Lisa Williams

Head of Branch

As we reach the half way point of the refurbishment, our shop is really starting to transform...

This month we’ve moved and re-opened our Audio and Television department on the first floor, and it looks fabulous!

The Audio and Television team is delighted with their new department, especially the new, modern display stands which present everything from TVs and tablets to headphones and radios. 

Our latest opening sees a fantastic new Lighting department created on the ground floor. It now sits next to all the other home furnishing products so it’s much easier to find what you need. Our Pictures and Mirrors gallery has also joined Lighting on the ground floor, with Linens and Table Linen completing the area.

The excitement continues to build as we get closer to the opening of our Beauty department in the centre of the shop. From 16 August we’ll have Estèe Lauder, Clinique, Clarins, Laura Mercier, Crème de la Mer, Liz Earle, Bobbi Brown, Chanel , Lancome, Yves Saint Laurent, Bare Minerals, Benefit, Origins, Christian Dior, Elemis and Jo Malone!

Finally, thank you for your patience as we transform the shop, we’re vey grateful for the understanding and support shown by all our customers. 

June 2013

Lisa Williams

Head of Branch

It’s been a very busy month.

Summer Clearance is well underway and it’s also coincided with the opening of Cookshop, Large Electrical, Fitted Kitchens and Fitted Bathrooms. You can find all these departments on the Ground floor and I hope you agree they look stunning!

You won’t have seen this part of the shop before as it was previously occupied by offices and training rooms. It was all quite disorientating at first but we’re delighted with the extra space that’s been created on the shop floor.

Our new customer entrance will open on 5 July which will bring you into the new Cookshop area. You’ll see our exciting demonstration kitchen up and running with real cooking and baking taking place to show you just how to get the best from our products.

We look forward to showing you our Cookshop, Small Electrical, Large Electrical and Kitchens all logically leading on from one another when you next visit us, and there are plenty of Partners to help you find just what you’re looking for.

The next stage of our refurbishment will see the Audio and Television area on the First
floor transformed and the opening of our new Lighting, Gallery , Linens and Tabletop areas on the Ground floor... We hope to see you very soon.


May 2013

Lisa Williams

Head of Branch

It’s official, our first new area is open and looks incredible!

Our new Furniture department has just opened and we’ve received fantastic feedback from you all. The new area welcomes you with our Outdoor Living range and leads you through dining and office furniture into contemporary and classic room settings, and finally into a tranquil and discreet beds and bedroom furniture area.

Toys, Sports and Large Electrical have moved slightly on the First Floor to make way for our new Audio and TV department which will be created behind the hoarding.

We also have another department move scheduled as we plan to open a beautiful new cookshop area on the Ground Floor, complete with working demonstration kitchen and a new entrance leading you straight into this area.

As ever we look forward to welcoming you in to see your shop transformed before your eyes, and the new areas emerging week on week. Thank you for the feedback you’re giving us throughout. We look forward to sharing the excitement with you as we make our way through the next stages of our refurbishment.

April 2013

Lisa Williams

Head of Branch

Work starts on furniture and beds...

Work has started in earnest behind the shop floor to create additional space, with offices and warehouse areas being cleared and walls knocked through.

The start of May sees a slight move of  Toys and Sports on the First floor in preparation for the new Furniture department.  Work has also started to prepare the area behind The Place to Eat in readiness for the back wall to come down. Removing the wall will allow us to extend the seating area and create a fresh and updated look.

At the front of the shop our Partners’ entrance, to the left of the revolving doors, will disappear behind a hoarding and will become a new customer entrance in June , just in time for the start of Clearance.

Our shop is open as normal throughout the entire project, so rest assured we’re here and ready to help you find what you need, and my team is really keen to share with you what’s happening and where, as we make our way through the next few months.