Facilities & Services at John Lewis Newcastle

Baby Feeding & Changing Room

Baby feeding & changing room

Mums and dads with babies will appreciate our Parents' rooms, which are on the First floor, by the Sports department, and on the Second floor, by the Place to Eat. In them you'll find:

  • Family toilets
  • Rest area
  • Nappy changing area
  • Separate area for mothers who want privacy

Click & collect Newcastle

Order online, collect from John Lewis Oxford Street

Can’t wait for delivery? Then use our FREE Click & collect service.

Simply order online by 8pm today, and collect after 2pm tomorrow from this branch.

Note: this service is available on selected items. Please check individual product pages for details.

The Place to Eat

The Place to Eat

Inviting and relaxing, there’s seating for 300.

There are 5 specialist counters, offering hot food, freshly-made sandwiches and salads, sweet and savoury crepes and our home-made cakes and scones. Plus there's a children's offer.

The Place to Eat is situated on the second floor

 

Export

Export

Export department

Telephone: +44 (0)191 232 5000
Fax:+44 (0)191 260 6700

Our Export department can be found on the 2nd floor

The Brasserie

The Brasserie


Looking for a place to meet friends? Swing by our first floor Brasserie where you can enjoy waiter service and an a la carte menu.

Services for disabled customers

Services for disabled customers


We offer a range of services to help make John Lewis an easier, more convenient place to shop.

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Espresso bar

Espresso bar

Grab a fresh coffee, a quick snack, or a filling sandwich from our first floor Espresso bar.

Services available in all our shops

Book online for services marked * - just follow the link

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Fashion and Beauty Services

Fashion and Beauty Services

Home Services

Home services

Gift Services

Home services
Gift list*
Personalised stationery

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Technology Services

Technology services

Installation and Disposal Services

Installation and Disposal Services

Baby and Child Services

Baby & Child services

Unique services at John Lewis Newcastle

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Elemis Spa Pod

Elemis

Enjoy a 30-minute facial in the Elemis Spa Pod.

Not only will the Elemis Spa Pod work wonders on your face but its ‘magic chair’ also massages you from head to toe! This works by scanning your body to evaluate your tense areas and works on those a little harder than everywhere else. Bliss!

Find out more about Elemis treatments and book an appointment

Clarins Skin Spa

Clarins Skin Spa


The Clarins Skin Spa offers an oasis of calm in busy department stores. The one place guaranteed to relax the mind and body, and rebalance and rejuvenate your skin whilst you`re out and about shopping.

For more information or to book a place call the Clarins Skin Spa on 0191 230 1518.

Beauty Retreat*

Beauty Retreat

Conveniently located on the ground floor of the shop, but a million miles away from the hustle and bustle, the Beauty Retreat is a haven where you can take some time out, relax, and enjoy being pampered.

With the latest innovative treatments from the finest beauty brands, our Beauty Retreat is ideal for women and men. The unique environment and excellent customer service ensures it's the perfect way to help you look and feel your very best.

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