Facilities at John Lewis Newcastle

Baby feeding and changing room

Mums and dads with babies will appreciate our Parents' rooms, which are on the First floor, by the Sports department, and on the Second floor, by the Place to Eat. In them you'll find:

Family toilets

Rest area

Nappy changing area

Separate area for mothers who want privacy

Espresso bar

Grab a fresh coffee, a quick snack, or a filling sandwich from our First floor Espresso Bar.

The Brasserie

Looking for a place to meet friends? Swing by our First floor Brasserie where you can enjoy waiter service and an a la carte menu. 

The Place to Eat

Inviting and relaxing, there’s seating for 300.

There are 5 specialist counters, offering cooked-to-order grill and pasta dishes, freshly-made sandwiches and salads, sweet and savoury crepes and our home-made cakes and scones. Plus there's a children's offer.

Second floor

Easier shopping for disabled customers

We offer a range of services to help make John Lewis an easier, more convenient place to shop.

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Export department

Telephone: +44 (0)191 232 5000
Fax: +44 (0)191 260 6700 

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Order online, collect from John Lewis

Can’t wait for delivery? Then use our FREE Click & collect service.

Simply order by 8pm today, and collect after 2pm tomorrow from this branch.

Please collect your order from the Customer Collection Point, located in the Basement.

Note:  this service is available on selected items. Please check individual product pages for details.