Services at John Lewis Newcastle

There are many services available throughout our shops. Each service is designed to make your shopping experience special and personalised, while offering help and advice to ensure you choose the perfect product for you.

The services listed below are available in all our shops (with the exception of our at home stores). John Lewis Newcastle offers some additional services, which are also listed on this page.

Gift services

Each service opens in a new window

Gift list

Personalised stationery


For £3 we also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Extra Services

At Newcastle we offer some additional services.

Beauty Retreat

Conveniently located on the ground floor of the shop, but a million miles away from the hustle and bustle, the Beauty Retreat is a haven where you can take some time out, relax, and enjoy being pampered.

With the latest innovative treatments from the finest beauty brands, our Beauty Retreat is ideal for women and men. The unique environment and excellent customer service ensures it's the perfect way to help you look and feel your very best.


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Buying wallpaper

We carry a wide selection of wallpaper styles.

The supplier can usually deliver your wallpaper within 4-5 working days or send you samples within a week.

Clarins Skin Spa

The Clarins Skin Spa offers an oasis of calm in busy department stores. The one place guaranteed to relax the mind and body, and rebalance and rejuvenate your skin whilst you`re out and about shopping.

For more information or to book a place call the Clarins Skin Spa on 0191 230 1518.

Elemis Spa Pod

Enjoy a 30-minute facial in the Elemis Spa Pod.

Not only will the Elemis Spa Pod work wonders on your face but its ‘magic chair’ also massages you from head to toe! This works by scanning your body to evaluate your tense areas and works on those a little harder than everywhere else. Bliss!

To book your Elemis experience call the Beauty Department.