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Easier shopping for disabled customers at John Lewis Norwich
- Help with your shopping - just ask any of our staff.
- No need to carry heavy shopping - you can collect all your purchases at the end of your visit from our Customer Collections Point on the Ground floor next to the Ber Street entrance.
- Free standard delivery - to all mainland UK addresses on all orders over £50 (£3 standard delivery fee on all orders under £50).
- Telephone shopping - Textphone 18001 + 01603 660021 (via Typetalk)
- Accessible parking - reserved spaces on the Ground floor of our car park.
- Shopmobility - manual or motorised wheelchairs are available in Castle Mall. Telephone 016303 766430.
- Hearing loops - please ask any of our staff for details about mobile hearing loops.
- Accessible toilets - on the Second floor next to Audio and TV.
- Accessible fitting rooms - Fashions and Menswear.
- Public telephone at accessible height - located on the First floor next to Toys.
- Wide access lift - To check availability please ring in advance, or on the day of your visit ask a member of staff for more details.
- Wheelchairs for loan, bookable in advance. Call ext. 4520.
- Sign language. Please call us in advance by Typetalk or through the Textphone link, so that, whenever possible, one of our signers can be there to meet you.
- Large print or audio tape - please ask our staff if you need literature in alternative formats and we will do our best to provide it.
For help or more information, please ask any member of staff, or contact:
Management Office
John Lewis
All Saints Green
Norwich NR1 3LX
Telephone 01603 660021
Fax 01603 671203
